Return-Path: Received: from mail-pz0-f54.google.com ([209.85.210.54] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 4646709 for AE-List@media-motion.tv; Tue, 06 Mar 2012 07:36:24 +0100 Received: by daec6 with SMTP id c6so7184382dae.27 for ; Mon, 05 Mar 2012 22:43:15 -0800 (PST) Received-SPF: pass (google.com: domain of melmatsuoka@gmail.com designates 10.68.73.103 as permitted sender) client-ip=10.68.73.103; Authentication-Results: mr.google.com; spf=pass (google.com: domain of melmatsuoka@gmail.com designates 10.68.73.103 as permitted sender) smtp.mail=melmatsuoka@gmail.com; dkim=pass header.i=melmatsuoka@gmail.com Received: from mr.google.com ([10.68.73.103]) by 10.68.73.103 with SMTP id k7mr58331038pbv.132.1331016195647 (num_hops = 1); Mon, 05 Mar 2012 22:43:15 -0800 (PST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=from:mime-version:content-type:subject:date:in-reply-to:to :references:message-id:x-mailer; bh=+bxjlVVB/bVFfuZGKLQ+iDM/YGP0GllrMzI3nZEeKWs=; b=KURJrMvM/QJWaVY3NvEJZf1kYS58yPfwqviixm4HUAURTjfjnPK6Hs/LL+TXCAROKa P+YdAa5TJZ8AJfmXuPoYr9ox4gXVGTh/Liqunm8DDaMhkdrsOmWVblpqTFQxAgFh8kBF rVX9jDYKEkEoLNnMIwFtXikrlumJApa3gM4b/KBi2q/oxawpqi1s9IRu0vs503hv8a3p QQ2QTa+zG5XXqaM4mSjKrNW6WbcfpICUCRbNM8V3jhrmI3mnbKff4dFbi+R788BUkBQ5 Oam/ZEF/dmHn4rsMW1kWX8u4XWOzCKg2DBIBzmL/4tHR0UlhT1Izxc62A9IOQEQtd0P7 gzOg== Received: by 10.68.73.103 with SMTP id k7mr49847405pbv.132.1331016195065; Mon, 05 Mar 2012 22:43:15 -0800 (PST) Return-Path: Received: from [192.168.0.165] (cpe-98-155-252-92.hawaii.res.rr.com. [98.155.252.92]) by mx.google.com with ESMTPS id e6sm15450041pbr.74.2012.03.05.22.43.13 (version=TLSv1/SSLv3 cipher=OTHER); Mon, 05 Mar 2012 22:43:14 -0800 (PST) From: Mel Matsuoka Mime-Version: 1.0 (Apple Message framework v1257) Content-Type: multipart/alternative; boundary="Apple-Mail=_4F3CB6D8-6A7D-48D7-B14A-B3CC06F3E6F2" Subject: Re: [AE] Mac kernel panics (continued) Date: Mon, 5 Mar 2012 20:43:12 -1000 In-Reply-To: To: "After Effects Mail List" References: Message-Id: X-Mailer: Apple Mail (2.1257) --Apple-Mail=_4F3CB6D8-6A7D-48D7-B14A-B3CC06F3E6F2 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=windows-1252 On Mar 5, 2012, at 12:47 PM, Chris Zwar wrote: > Basically I'm working in a studio that has a load of identically = specc'd Macs, presumably all purchased at the same time. They all have = nVidia Quadro FX cards in them and they all kernel panic regularly. >=20 > Software / OS and Cuda drivers are up to date. The problem seems to = lie with the nVidia cards. The only noticable thing is that they very = rarely panic during the day, but mostly overnight when rendering on the = farm. This suggests it may be a heat issue, as the air conditioning = goes off at 6pm and it's pretty warm in the office by 9am. However the = problem also seems to lie with GPU enabled software, including optical = flares and > sapphire (and even the screen saver) so it might not be heat after = all.=20 I'm experiencing the same types of issues with Kernel Panics on my 2010 = Mac Pro with 3 NVIDIA cards (two GTX285's and one Quadro 4000). Some = days I'll have 6-7 KP's a day while actively working on the system, and = some days, I won't have any KP's. I did start to notice a weird pattern = where I'd go off to lunch sometimes, and come back to find that the = machine had Kernel Panicked for no apparent reason. It didn't seem to = matter if I had an active render going, or if I all I had running was = Mail.app and Safari. I started keeping a running log of everything that I did to troubleshoot = the problem (i.e. driver installs/uninstalls, app uninstalls, System = Preference changes, etc). And I seem to have narrowed the problem down = to the Energy Saver settings. For some reason, my Energy Saver settings = were set to have the default screensaver kick in after 30 minutes, as = well as putting the hard disk to sleep (I'm guessing this got reset at = some point in the recent past when I zapped my PRAM, thinking it would = clear up the initial KPs).=20 My system drive is an SSD, so I began to think that the system freaked = out when it tried to "spin down" the SSD. Unfortunately I disabled both = the screensaver as well as the disk-sleep options at the same time, so = I'm not positive which one of these is the actual culprit. But since disabling both of these Energy Saver options, the Kernel = Panics have been noticeably minimized (I've only had 2 KPs in the past = week=85which is still more than I feel is normal, but I'll take it over = having over 5 a day!).=20 Hope this helps=85 --mel --=20 Mel Matsuoka Finishing Editor/Director of Awesomeology Montaj 9 - Honolulu, HI http://montaj9.com http://twitter.com/DoctorPebkac --Apple-Mail=_4F3CB6D8-6A7D-48D7-B14A-B3CC06F3E6F2 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=windows-1252
Basically I'm = working in a studio that has a load of identically specc'd Macs, = presumably all purchased at the same time.  They all have nVidia = Quadro FX cards in them and they all kernel panic = regularly.

Software / OS and Cuda drivers are up to date. =  The problem seems to lie with the nVidia cards.  The only = noticable thing is that they very rarely panic during the day, but = mostly overnight when rendering on the farm.  This suggests it may = be a heat issue, as the air conditioning goes off at 6pm and it's pretty = warm in the office by 9am.  However the problem also seems to lie = with GPU enabled software, including optical flares = and
sapphire (and = even the screen saver) so it might not be heat after all. 

I'm experiencing the same types of issues with = Kernel Panics on my 2010 Mac Pro with 3 NVIDIA cards (two GTX285's and = one Quadro 4000). Some days I'll have 6-7 KP's a day while actively = working on the system, and some days, I won't have any KP's. I did start = to notice a weird pattern where I'd go off to lunch sometimes, and come = back to find that the machine had Kernel Panicked for no apparent = reason. It didn't seem to matter if I had an active render going, or if = I all I had running was Mail.app and Safari.

I = started keeping a running log of everything that I did to troubleshoot = the problem (i.e. driver installs/uninstalls, app uninstalls, System = Preference changes, etc). And I seem to have narrowed the problem down = to the Energy Saver settings. For some reason, my Energy Saver settings = were set to have the default screensaver kick in after 30 minutes, as = well as putting the hard disk to sleep (I'm guessing this got reset at = some point in the recent past when I zapped my PRAM, thinking it would = clear up the initial KPs). 

My system = drive is an SSD, so I began to think that the system freaked out when it = tried to "spin down" the SSD. Unfortunately I disabled both the = screensaver as well as the disk-sleep options at the same time, so I'm = not positive which one of these is the actual = culprit.

But since disabling both of these = Energy Saver options, the Kernel Panics have been noticeably minimized = (I've only had 2 KPs in the past week=85which is still more than I feel = is normal, but I'll take it over having over 5 a = day!). 

Hope this = helps=85

--mel

-- 
Mel = Matsuoka
Finishing Editor/Director of = Awesomeology
Montaj 9 - Honolulu, = HI
=

= --Apple-Mail=_4F3CB6D8-6A7D-48D7-B14A-B3CC06F3E6F2--