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[76.125.91.107]) by mx.google.com with ESMTPS id v10sm18938000obb.4.2012.03.06.13.42.36 (version=TLSv1/SSLv3 cipher=OTHER); Tue, 06 Mar 2012 13:42:37 -0800 (PST) From: Jeff H Mime-Version: 1.0 (Apple Message framework v1084) Content-Type: multipart/alternative; boundary=Apple-Mail-1-575637204 Subject: Re: [AE] Mac kernel panics (continued) Date: Tue, 6 Mar 2012 15:42:35 -0600 In-Reply-To: To: "After Effects Mail List" References: Message-Id: <0F6FF310-DB13-41DB-B8F7-068B48DB08C3@gmail.com> X-Mailer: Apple Mail (2.1084) --Apple-Mail-1-575637204 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=iso-8859-1 Oh, sorry about that, it's 150=BA F. Granted, this is on a new mac pro = (less than 8 months old), and they may be designed to run at these temps = for a long time but it was surprising just how much the internal temps = would drop by a simple change of 500-800 rpm in the fans. I don't have = it crammed full of video cards or any I/O cards either so these temps = are probably low compared to a full machine. =20 Jeff On Mar 6, 2012, at 12:09 PM, Teddy Gage wrote: > Holy crap, 150 degrees? I hope that's fahrenheit, otherwise you could = cook a roast chicken in there. If that's in celsius I think your = motherboard would melt. not sure what thermal max is on the chips in = your mac pro but I'd imagine it should be kept well under 65c at full = load for best performance and cpu life. Dust maintenance and airflow are = really important, especially for a mac pro. I've worked at a lot of = studios where they've never been opened up and cleaned for years... >=20 > On Tue, Mar 6, 2012 at 12:35 PM, Jeff H wrote: > For monitoring the inside temps, you could install a little app called = SMC Fan Control, or iStat Menus. Both apps will also let you control = the fan speed and monitor just about anything that has a temperature = sensor inside the mac. >=20 > I noticed in my office that when rendering, especially 3D, the inside = temps on the CPU's (Mac Pro 12 core) would get well into the 150's. = After turning up the fan speed just a tad, it brought it down about 30 = degrees. I'm not saying that the heat is the only reason for the KP's = but I'd definitely want to know how hot the machine was getting, = especially if the AC wasn't running. Maybe you could kick the fans up = at night to offset the warmer room? >=20 >=20 > Jeff >=20 >=20 >=20 >=20 >=20 >=20 >=20 > On Mar 5, 2012, at 4:47 PM, Chris Zwar wrote: >=20 > > Just picking up an older thread... > > > > Basically I'm working in a studio that has a load of identically = specc'd Macs, presumably all purchased at the same time. They all have = nVidia Quadro FX cards in them and they all kernel panic regularly. > > > > Software / OS and Cuda drivers are up to date. The problem seems to = lie with the nVidia cards. The only noticable thing is that they very = rarely panic during the day, but mostly overnight when rendering on the = farm. This suggests it may be a heat issue, as the air conditioning = goes off at 6pm and it's pretty warm in the office by 9am. However the = problem also seems to lie with GPU enabled software, including optical = flares and sapphire (and even the screen saver) so it might not be heat = after all. As noted in my original post (way down below) simply = applying the optical flares effect to a solid can prompt a kernel panic. > > > > The fact the problem affects so many Macs (about 10) suggests it = isn't an individual case of faulty ram or even a dodgy graphics card. = Software updates haven't helped. > > > > Any other suggestions? > > > > > > -Chris > > > > > > Thanks for both your help. > > > > I've downloaded the latest CUDA driver (which I didn't have) and am = looking forward to seeing if it makes a difference. > > > > I do always uncheck the GPU option for optical flares (and any other = plugin that gives the option) however there's always the crossed fingers = and silent prayer the first time that OF is applied to a layer and then = seeing how quickly you can tick the box! It's annoying that it's such a = gorgeous and popular effect, it's not uncommon for it to have been = applied hundreds of times in a single large project, and if the project = is causing kernel panics then then you have to go through and find the = solitary instance that still has the GPU option enabled... (the PT = effect search script is pure gold...) > > > > Judging from the number of machines effected it does seem like an = issue with nVidia drivers somewhere... > > > > > > -Chris > > > > -----Original Message----- > > From: Jim Curtis [mailto:jpcurtis@me.com] > > Sent: Thursday, December 1, 2011 03:11 PM > > To: 'After Effects Mail List' > > Subject: Re: [AE] Mac Kernel panics > > > > I swear by Disk Warrior, which I run immediately after every Kernel = Panic. It seems to vanquish them for a long while. Then for good = measure, I run Applejack AUTO before commencing work again. > > > > I've only had about four KPs on my MacPro3,1 since buying it in = 2008. They seem to have been more related to a RAID controller than GPU, = but I only say that because the KPs mostly have occurred within a few = days of either installing new PCI cards or drivers. > > > > BTW, Optical Flares (latest rev) will crash AE 100% of the time with = my newish Quadro 4000 when the "use GPU" box is checked. It works fine = as long as that box is unchecked. Perhaps you could try unchecking the = box to see if that helps things. > > > > > > On Nov 30, 2011, at 6:25 PM, Chris Zwar wrote: > > > >> I'm working on a Mac Pro with an nVidia 4500 Quadro FX card. I = probably get about 1 kernel panic a day, which seems to be caused by = open GL or GPU accelleration. The crash reports all point to After = Effects as the cause of the panic, but it's only GPU plugins that cause = a panic. There's a bunch of macs here with similar specs and they all = seem to suffer from the same problem- if it was just mine I'd suspect = faulty hardware. It's not uncommon to arrive in the morning and find = half the machines on the render farm have kernel panicked. > >> > >> I originally thought it was just the 'optical flares' plugin (we = have the latest version), but it seems that any plugin that utilises the = graphics card has a chance of bringing the machine down, possibly = including sapphire. > >> > >> I have open GL turned off in AE, have all the latest software = updates, and I avoid open GL / GPU acceleration where I can. But are = there any other suggestions to fix this? > >> > >> -Chris > >> > >> > >> > >> +---End of message---+ > >> To unsubscribe send any message to > > > > > > +---End of message---+ > > To unsubscribe send any message to > > > > > > > > > > +---End of message---+ > > To unsubscribe send any message to >=20 >=20 > +---End of message---+ > To unsubscribe send any message to >=20 >=20 >=20 > --=20 > Animator & Editor > www.teddygage.com > Brooklyn >=20 --Apple-Mail-1-575637204 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=iso-8859-1
Holy crap, 150 degrees? I hope that's fahrenheit, = otherwise you could cook a roast chicken in there. If that's in celsius = I think your motherboard would melt. not sure what thermal max is on the = chips in your mac pro but I'd imagine it should be kept well under 65c = at full load for best performance and cpu life. Dust maintenance and = airflow are really important, especially for a mac pro. I've worked at a = lot of studios where they've never been opened up and cleaned for = years...

On Tue, Mar 6, 2012 at 12:35 PM, = Jeff H <jeff.aelist@gmail.com>= wrote:
For monitoring the inside temps, you could install a little app called = SMC Fan Control, or iStat Menus.  Both apps will also let you = control the fan speed and monitor just about anything that has a = temperature sensor inside the mac.

I noticed in my office that when rendering, especially 3D, the inside = temps on the CPU's (Mac Pro 12 core) would get well into the 150's. =  After turning up the fan speed just a tad, it brought it down = about 30 degrees.  I'm not saying that the heat is the only reason = for the KP's but I'd definitely want to know how hot the machine was = getting, especially if the AC wasn't running.  Maybe you could kick = the fans up at night to offset the warmer room?


Jeff







On Mar 5, 2012, at 4:47 PM, Chris Zwar wrote:

> Just picking up an older thread...
>
> Basically I'm working in a studio = that has a load of identically specc'd Macs, presumably all purchased at = the same time.  They all have nVidia Quadro FX cards in them and = they all kernel panic regularly.
>
> Software / OS and Cuda drivers are = up to date.  The problem seems to lie with the nVidia cards. =  The only noticable thing is that they very rarely panic during the = day, but mostly overnight when rendering on the farm.  This = suggests it may be a heat issue, as the air conditioning goes off at 6pm = and it's pretty warm in the office by 9am.  However the problem = also seems to lie with GPU enabled software, including optical flares = and sapphire (and even the screen saver) so it might not be heat after = all.  As noted in my original post (way down below) simply applying = the optical flares effect to a solid can prompt a kernel panic.
>
> The fact the problem affects so many Macs (about 10) suggests it = isn't an individual case of faulty ram or even a dodgy graphics card. =  Software updates haven't helped.
>
> Any other suggestions?
>
>
> -Chris
>
>
> Thanks for both your help.
>
> I've downloaded the latest CUDA driver (which I didn't have) and am = looking forward to seeing if it makes a difference.
>
> I do always uncheck the GPU option for optical flares (and any = other plugin that gives the option) however there's always the crossed = fingers and silent prayer the first time that OF is applied to a layer = and then seeing how quickly you can tick the box! It's annoying that = it's such a gorgeous and popular effect, it's not uncommon for it to = have been applied hundreds of times in a single large project, and if = the project is causing kernel panics then then you have to go through = and find the solitary instance that still has the GPU option enabled... = (the PT effect search script is pure gold...)
>
> Judging from the number of machines effected it does seem like an = issue with nVidia drivers somewhere...
>
>
> -Chris
>
> -----Original Message-----
> From: Jim Curtis [mailto:jpcurtis@me.com]
> Sent: Thursday, December 1, 2011 03:11 PM
> To: 'After Effects Mail List'
> Subject: Re: [AE] Mac Kernel panics
>
> I swear by Disk Warrior, which I run = immediately after every Kernel Panic. It seems to vanquish them for a = long while. Then for good measure, I run Applejack AUTO before = commencing work again.
>
> I've only had about four KPs on my = MacPro3,1 since buying it in 2008. They seem to have been more related = to a RAID controller than GPU, but I only say that because the KPs = mostly have occurred within a few days of either installing new PCI = cards or drivers.
>
> BTW, Optical Flares (latest rev) will crash AE 100% of the time = with my newish Quadro 4000 when the "use GPU" box is checked. It works = fine as long as that box is unchecked. Perhaps you could try unchecking = the box to see if that helps things.
>
>
> On Nov 30, 2011, at 6:25 PM, Chris Zwar wrote:
>
>> I'm working on a Mac Pro with an nVidia 4500 Quadro FX card. I = probably get about 1 kernel panic a day, which seems to be caused by = open GL or GPU accelleration. The crash reports all point to After = Effects as the cause of the panic, but it's only GPU plugins that cause = a panic. There's a bunch of macs here with similar specs and they all = seem to suffer from the same problem- if it was just mine I'd suspect = faulty hardware. It's not uncommon to arrive in the morning and find = half the machines on the render farm have kernel panicked.
>>
>> I originally thought it was just the 'optical flares' plugin = (we have the latest version), but it seems that any plugin that utilises = the graphics card has a chance of bringing the machine down, possibly = including sapphire.
>>
>> I have open GL turned off in AE, have all the latest software = updates, and I avoid open GL / GPU acceleration where I can. But are = there any other suggestions to fix this?
>>
>> -Chris
>>
>>
>>
>> +---End of = message---+
>> To unsubscribe send any message to <ae-list-off@media-motion.tv>
>
>
> +---End of message---+
> To unsubscribe send any message to <ae-list-off@media-motion.tv>
>
>
>
>
> +---End of message---+
> To unsubscribe send any message to <ae-list-off@media-motion.tv>


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-- =
Animator & Editor
www.teddygage.com
Brooklyn


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