Return-Path: Received: from mail-vb0-f41.google.com ([209.85.212.41] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 4697054 for AE-List@media-motion.tv; Thu, 26 Apr 2012 16:29:35 +0200 Received: by vbbey12 with SMTP id ey12so1039062vbb.28 for ; Thu, 26 Apr 2012 07:30:46 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:in-reply-to:references:date:message-id:subject:from:to :content-type; bh=Vqap1NLyOCCGs6u2WU8AuIukiFT6VU1hsnT+gkVVdbo=; b=PeFyXnFuhUUTmBDwvSqP0hHCbR7NSc+aMFbaHXRJ1wIuGnbXo4y4zgA9ZOHWSVkZe0 prKQUnisK/zi3Q4bqVmrOuByarpz4/UWrYmcBI/SqLyiKhDYBQdiO0yVD/XlY/xfqkYO nTEUQ0+UEeF/raW0fQU/Q+61uvgavVH27+mWO7E9IayLm/7pmSdEQrodJ4s8SkxPgcTD SjSQB6N2mjB3nbVisseyQ+7NZ2v5nmB27Y5DEQeDpelz/3VtFTrAKThjnHXPLwyQwERV UKz/3d+SSuWyZiIoqDOCsnrQlVfXV13Ia9pMYD2HopyQsLHIsXF0xQ56+zQFwxZxC306 Nthg== MIME-Version: 1.0 Received: by 10.220.115.130 with SMTP id i2mr7193395vcq.72.1335450645993; Thu, 26 Apr 2012 07:30:45 -0700 (PDT) Received: by 10.220.188.67 with HTTP; Thu, 26 Apr 2012 07:30:45 -0700 (PDT) In-Reply-To: References: Date: Thu, 26 Apr 2012 07:30:45 -0700 Message-ID: Subject: Re: [AE] CS6 upgrade paths From: Todd Kopriva To: After Effects Mail List Content-Type: multipart/alternative; boundary=f46d042fdaec5e96e904be95d55f --f46d042fdaec5e96e904be95d55f Content-Type: text/plain; charset=windows-1252 Content-Transfer-Encoding: quoted-printable My colleague in Customer Service says that Brian's interpretation is correct. On Thursday, April 26, 2012, Brian Maffitt wrote: > If I put on my lawyer cap, I'm reading this to say that you qualify for a= n > upgrade to CS6, but you DON'T qualify to skip the current upgrade and try > to use it on CS7 or CS8 instead in a couple years. > > B > > I called Adobe sales to get clarification on the buy CS5.5 now for $399 > and get CS6 for free. They confirmed, and mentioned nothing about future > limits to updates. I can't imagine sales would neglect to mention this if > they wanted avoid a major uproar. Talk about disassembling trust. > > Just seems like lawyer speak to me. But hopefully someone will confirm my > thinking on this. > > Thanks, James > > > On Apr 25, 2012, at 6:34 PM, Richard Bajjalieh wrote: > > Perhaps Todd can correct me if I=92m wrong but the offer for upgrading to > 5.5 from 5 for $525 and getting CS6 for free when it=92s released meant t= hat > you gave up right to future upgrades. Here is the graph from Adobes site > with the salient points boldfaced:**** > ** ** > Offer expires May 6, 2012, at 11:59pm (PDT). VOID WHERE PROHIBITED, TAXED= , > OR RESTRICTED BY LAW. Customers who purchase the most current Adobe=AE > Creative Suite=AE software version, available through the online Adobe St= ore > or Adobe Call Center, from 12am (PDT) on March 26, 2012, through 11:59pm > (PDT) on May 6, 2012*, will receive a **one-time **upgrade to the > equivalent Adobe Creative Suite 6 product (download version only) at no > additional cost when it ships publicly*. Offer does not include Acrobat, > Flash Catalyst, Flash Builder, Contribute, and OnLocation. Residents of > embargoed countries are not eligible. Upgrade codes and/or software will = be > delivered electronically to the email address associated with the > qualifying purchase. Ten days after the ship of Adobe Creative Suite 6 an= d > no later than May 31, 2012, at 11:59pm (PDT), customers will receive an > email with instructions and a unique promotional code to receive the > one-time upgrade to the equivalent CS6 product. For select countries, > customers will receive information in their Creative Suite 5.5 order > confirmation email on how to redeem the one-time upgrade to CS6.**** > ** ** > Internet access is required to download and install the software upgrade. > *Offer is not available retroactively and excludes future Creative Suite > software version updates.* Offer is subject to availability and U.S. > export control laws and laws where the recipient resides. Offer may not b= e > assigned, exchanged, sold, transferred, or combined with any other discou= nt > or offer, or redeemed for cash or other goods and services. Void where > prohibited, taxed, or restricted by law.**** > ** ** > > --=20 -------------------------------- Todd Kopriva 1510 E Alder St Seattle, WA 98122 (206)437-2296 -------------------------------- "Ultimately, all knowledge is self-knowledge." - Bruce Lee --f46d042fdaec5e96e904be95d55f Content-Type: text/html; charset=windows-1252 Content-Transfer-Encoding: quoted-printable My colleague in Customer Service says that Brian's interpretation is co= rrect.

On Thursday, April 26, 2012, Brian Maffitt wrot= e:
If I put on my lawyer cap, I'm= reading this to say that you qualify for an upgrade to CS6, but you DON= 9;T qualify to skip the current upgrade and try to use it on CS7 or CS8 ins= tead in a couple years.

B

I called Adobe sales to get clarification on th= e buy CS5.5 now for $399 and get CS6 for free. They confirmed, and mentione= d nothing about future limits to updates. I can't imagine sales would n= eglect to mention this if they wanted avoid a major uproar. Talk about disa= ssembling trust.

Just seems like lawyer speak to me. But hopefully someo= ne will confirm my thinking on this.

Thanks, James=


On Apr 25, 2012, at 6:34 PM, Richard Baj= jalieh wrote:

= Perhaps Todd can correct me if I=92m wrong but the offer for upgrad= ing to 5.5 from 5 for $525 and getting CS6 for free when it=92s released me= ant that you gave up right to future upgrades. Here is the graph from Adobe= s site with the salient points boldfaced:
=A0
Offer expires May 6, 2012, at 11:59pm (PDT). VOID WHERE PROHIBITED, TA= XED, OR RESTRICTED BY LAW. Customers who purchase the most current Adobe=AE= Creative Suite=AE software version, available through the online Adobe Sto= re or Adobe Call Center, from 12am (PDT) on March 26, 2012, through 11:59pm= (PDT) on May 6, 2012, will receive a=A0one-time= =A0upgrade to the equivalent Adobe Creat= ive Suite 6 product (download version only) at no additional cost when it s= hips publicly. Offer does not include Acrobat, Flash Cat= alyst, Flash Builder, Contribute, and OnLocation. Residents of embargoed co= untries are not eligible. Upgrade codes and/or software will be delivered e= lectronically to the email address associated with the qualifying purchase.= Ten days after the ship of Adobe Creative Suite 6 and no later than May 31= , 2012, at 11:59pm (PDT), customers will receive an email with instructions= and a unique promotional code to receive the one-time upgrade to the equiv= alent CS6 product. For select countries, customers will receive information= in their Creative Suite 5.5 order confirmation email on how to redeem the = one-time upgrade to CS6.
=A0
Internet access is required to download and install the software upgra= de.=A0Offer is not available retroactively and=A0excludes future Creative Suite software version upda= tes.<= span>=A0Offer is subject to availability and U.S. export control law= s and laws where the recipient resides. Offer may not be assigned, exchange= d, sold, transferred, or combined with any other discount or offer, or rede= emed for cash or other goods and services. Void where prohibited, taxed, or= restricted by law.
=A0


--
--------------------------------
Todd Kopriva
1= 510 E Alder St
Seattle, WA 98122
(206)437-2296
-------------------= -------------
"Ultimately, all knowledge is self-knowledge."
=A0=A0 - Bruce = Lee
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