Return-Path: Received: from mail.tctwest.net ([72.21.70.125] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with SMTP id 4707863 for ae-list@media-motion.tv; Mon, 07 May 2012 23:46:46 +0200 Received: (qmail 29126 invoked from network); 7 May 2012 21:48:17 -0000 Received: from unknown (HELO Asus3) (eelliott@tctwest.net@96.31.106.102) by magicmail-front1.tctwest.net with SMTP (58cf3174-988e-11e1-99d0-005056ad0034); Mon, 07 May 2012 15:48:17 -0600 From: "Ed Elliott" To: "'After Effects Mail List'" References: In-Reply-To: Subject: RE: [AE] "Welcome to Adobe Licensing Web Site" does not mean you can download CS6 and obtain a serial number Date: Mon, 7 May 2012 15:48:17 -0600 Message-ID: <007601cd2c9b$1ed91a70$5c8b4f50$@net> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0077_01CD2C68.D43EAA70" X-Mailer: Microsoft Office Outlook 12.0 Thread-Index: Ac0sg6JddcpJYjT8RoKHNwDvyKHauQAFYhIg Content-Language: en-us X-MagicMail-UUID: 58cf3174-988e-11e1-99d0-005056ad0034 This is a multi-part message in MIME format. ------=_NextPart_000_0077_01CD2C68.D43EAA70 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit A follow up: Adobe does issue an email when the download is available. Also, for Windows Internet Explorer users, I was unable to find the Install button for the Akamai Download Manager when running IE 64-bit. Worked fine with IE 32-bit. From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of Ed Elliott Sent: Monday, May 07, 2012 1:00 PM To: After Effects Mail List Subject: [AE] "Welcome to Adobe Licensing Web Site" does not mean you can download CS6 and obtain a serial number For those ordering the CS6 download, this is just a heads up that receipt of the "Welcome to Adobe Licensing Web Site" does not mean you can actually download CS6 and obtain a serial number. In the Order Confirmation email (not the Welcome email) is the statement: "It may take up to 24 hours for your serial numbers and certificates to appear on your account in the Adobe licensing web site after you receive the Licensing Web Site welcome email.". Unfortunately, this statement is not repeated in the Welcome email. So, my interpretation is that you can either wait 24 hours after the receipt of the Welcome email or you can keep trying, i.e., nowhere does Adobe say that they will send another email when the download and serial number are actually available. Based upon the Welcome email I wasted time signing in and trying to find my download and serial number. The Adobe licensing site was really slowwwwwwwwww this AM. ------=_NextPart_000_0077_01CD2C68.D43EAA70 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

A follow up: Adobe does issue an email when the = download is available.

Also, for Windows = Internet Explorer users, I was unable to find the Install button for the = Akamai Download Manager when running IE 64-bit. Worked fine with = IE 32-bit.

From:= = After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of = Ed Elliott
Sent: Monday, May 07, 2012 1:00 = PM
To: After Effects Mail List
Subject: [AE] = "Welcome to Adobe Licensing Web Site" does not mean you can = download CS6 and obtain a serial = number

For those = ordering the CS6 download, this is just a heads up that receipt of the = “Welcome to Adobe Licensing Web Site” does not mean you can = actually download CS6 and obtain a serial number.

In the Order = Confirmation email (not the Welcome email) is the statement: “It = may take up to 24 hours for your serial numbers and certificates to = appear on your account in the Adobe licensing web site after you receive = the Licensing Web Site welcome email.”. Unfortunately, = this statement is not repeated in the Welcome email.

So, my = interpretation is that you can either wait 24 hours after the receipt of = the Welcome email or you can keep trying, i.e., nowhere does Adobe say = that they will send another email when the download and serial number = are actually available.

Based upon = the Welcome email I wasted time signing in and trying to find my = download and serial number. The Adobe licensing site was really = slowwwwwwwwww this AM.

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