Return-Path: Received: from [66.6.147.153] (HELO mail.coxnewspapers.com) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 4773852 for AE-List@media-motion.tv; Thu, 12 Jul 2012 23:57:31 +0200 Received: from natl0ms202.coxnewscni.int ([169.254.1.217]) by natl0ms232.coxnewscni.int ([10.211.20.36]) with mapi; Thu, 12 Jul 2012 18:01:07 -0400 From: "Hassenfratz, Ed (CMG-Pittsburgh)" To: After Effects Mail List Date: Thu, 12 Jul 2012 18:00:08 -0400 Subject: Re: [AE] AE CS6 Won't launch Thread-Topic: [AE] AE CS6 Won't launch Thread-Index: Ac1gYHt5kuQEsgWtSCyJ3nLjU2FSjAAGTfh4 Message-ID: In-Reply-To: Accept-Language: en-US Content-Language: en X-MS-Has-Attach: X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: multipart/alternative; boundary="_000_CC24C1289FBCehassenfratzwpxicom_" MIME-Version: 1.0 --_000_CC24C1289FBCehassenfratzwpxicom_ Content-Type: text/plain; charset="iso-8859-2" Content-Transfer-Encoding: quoted-printable Thanks. Tried the 2 steps and all is well (so far). Thanks! Ed On 7/12/12 2:59 PM, "Steve Oakley" wrote: 2 suggestions 1- run the adobe clean up script. there may be some weird junk on the syste= m from all the installs 2 - repair permissions - there may be some system folder with locked write = access S On Jul 12, 2012, at 1:49 PM, Hassenfratz, Ed (CMG-Pittsburgh) wrote: > OK=A9 it's happened again. This time after another reinstall (4th time th= is > week) AE CS6 worked fine yesterday. I decided to leave the program open t= o > "beat" the relaunching issue. This didn't work. Today I tried to start a > new project and then open an old project and I got another error (one > haven't seen before). Now after closing the program and trying to restart= , > I get this error again. > > After Effects warning: Unable to access resource 'DVAColorThemesV2' > (type xml) > > > ??????? Help! > > > > > On 7/11/12 7:38 PM, "Hassenfratz, Ed (CMG-Pittsburgh)" > wrote: > >> Lion was installed fresh. >> >> On 7/11/12 7:36 PM, "Todd Kopriva" wrote: >> >>> Did you update the machine to Lion from a previous version of Mac OSX, = or >>> did you install Lion fresh? >>> >>>> -----Original Message----- >>>> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On >>>> Behalf Of Hassenfratz, Ed (CMG-Pittsburgh) >>>> Sent: 11July2012 16:17 >>>> To: After Effects Mail List >>>> Subject: [AE] AE CS6 Won't launch >>>> >>>> I'm running into an very frustrating issue where my AE CS6 won't >>>> launch. My solution has been to uninstall the program and reinstall >>>> (which is a challenge most times). The program will work again, but >>>> when I come back to work the next day, the program won't launch again. >>>> >>>> I've gotten a couple of different errors. >>>> >>>> After Effects Alert: Last log message was: <2> Sniffer >>>> Result Code: 3 >>>> After Effects warning: Unable to access resource 'CS4_gripper_D' (type >>>> png) >>>> After Effects warning: Unable to access resource 'DVAColorThemesV2' >>>> (type xml) >>>> >>>> I'm running a Mac Pro tower, >>>> Processor 2 x 2.66 GHz 6-Core Intel Xeon >>>> Memory 32 GB 1333 MHz DDR3 ECC >>>> Graphics ATI Radeon HD 5870 1024 MB >>>> Software Mac OS X Lion 10.7.3 (11D50) >>>> >>>> I've read a couple of things on possible issues with the ATI card >>>> driver, but nothing definitive. We have 3 other workstations in our >>>> office running the same Mac Pro's and software, with no issues. >>>> >>>> Thanks for any help that you may be able to pass along on this. >>>> >>>> Ed H >>>> >>>> >>>> >>>> >>>> >>> >>> >>> +---End of message---+ >>> To unsubscribe send any message to >> > > > +---End of message---+ > To unsubscribe send any message to +---End of message---+ To unsubscribe send any message to --_000_CC24C1289FBCehassenfratzwpxicom_ Content-Type: text/html; charset="iso-8859-2" Content-Transfer-Encoding: quoted-printable Re: [AE] AE CS6 Won't launch Thanks. Tried the 2 steps and all is well (so far). Thanks!

Ed


On 7/12/12 2:59 PM, "Steve Oakley" <steveo@practicali.com> wrote:

2 suggestions

1- run the adobe clean up script. there may be some weird junk on the syste= m from all the installs

2 - repair permissions - there may be some system folder with locked write = access

S

On Jul 12, 2012, at 1:49 PM, Hassenfratz, Ed (CMG-Pittsburgh) wrote:

> OK=A9 it's happened again. This time after another reinstall (4th time= this
> week) AE CS6 worked fine yesterday. I decided to leave the program ope= n to
> "beat" the relaunching issue. This didn't work. Today I trie= d to start a
> new project and then open an old project and I got another error (one<= BR> > haven't seen before). Now after closing the program and trying to rest= art,
> I get this error again.
>
> After Effects warning: Unable to access resource 'DVAColorThemesV2' > (type xml)
>
>
> ??????? Help!
>
>
>
>
> On 7/11/12 7:38 PM, "Hassenfratz, Ed (CMG-Pittsburgh)"
> <ehassenfratz@wpxi.com> wr= ote:
>
>> Lion was installed fresh.
>>
>> On 7/11/12 7:36 PM, "Todd Kopriva" <kopriva@adobe.com> wrote:
>>
>>> Did you update the machine to Lion from a previous version of = Mac OSX, or
>>> did you install Lion fresh?
>>>
>>>> -----Original Message-----
>>>> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On
>>>> Behalf Of Hassenfratz, Ed (CMG-Pittsburgh)
>>>> Sent: 11July2012 16:17
>>>> To: After Effects Mail List
>>>> Subject: [AE] AE CS6 Won't launch
>>>>
>>>> I'm running into an very frustrating issue where my AE CS6= won't
>>>> launch. My solution has been to uninstall the program and = reinstall
>>>> (which is a challenge most times). The program will work a= gain, but
>>>> when I come back to work the next day, the program won't l= aunch again.
>>>>
>>>> I've gotten a couple of different errors.
>>>>
>>>> After Effects Alert:  Last log message was: <GPUMa= nager> <2> Sniffer
>>>> Result Code: 3
>>>> After Effects warning: Unable to access resource 'CS4_grip= per_D' (type
>>>> png)
>>>> After Effects warning: Unable to access resource 'DVAColor= ThemesV2'
>>>> (type xml)
>>>>
>>>> I'm running a Mac Pro tower,
>>>> Processor  2 x 2.66 GHz 6-Core Intel Xeon
>>>> Memory  32 GB 1333 MHz DDR3 ECC
>>>> Graphics  ATI Radeon HD 5870 1024 MB
>>>> Software  Mac OS X Lion 10.7.3 (11D50)
>>>>
>>>> I've read a couple of things on possible issues with the A= TI card
>>>> driver, but nothing definitive. We have 3 other workstatio= ns in our
>>>> office running the same Mac Pro's and software, with no is= sues.
>>>>
>>>> Thanks for any help that you may be able to pass along on = this.
>>>>
>>>> Ed H
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>> +---End of message---+
>>> To unsubscribe send any message to <ae-list-off@media-motion.tv>
>>
>
>
> +---End of message---+
> To unsubscribe send any message to <ae-list-off@media-motion.tv>


+---End of message---+
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