Return-Path: Received: from na3sys009aog116.obsmtp.com ([74.125.149.240] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with SMTP id 4773877 for AE-List@media-motion.tv; Fri, 13 Jul 2012 00:05:46 +0200 Received: from mail-qa0-f47.google.com ([209.85.216.47]) (using TLSv1) by na3sys009aob116.postini.com ([74.125.148.12]) with SMTP ID DSNKT/9LEtrFgDQMtvwU5qih9g+92lWD+vMX@postini.com; Thu, 12 Jul 2012 15:09:23 PDT Received: by qabg1 with SMTP id g1so4521294qab.6 for ; Thu, 12 Jul 2012 15:09:20 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=totaltraining.com; s=google; h=from:mime-version:content-type:subject:date:in-reply-to:to :references:message-id:x-mailer; bh=6uMNma+vC3x5aMzQlSDv3BpQQm/OovxOsS9OSUfmyUU=; b=dNtEaQQ8OMHfE5UCbe8PVxrSmSGClb+QITkJa/EFBGvG4YJJivRMPr2KfKEiDfmvj0 2lhnr97OxooT1uQ6R5w/YuS7PTiUEAx05wY3Loe0PSlYrhJA8yBh9iqXYSKXBgTC7zwb CDBOCgmFt2v3zkkKNmmpbEphW5yBpYLa3u0wg= X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=20120113; h=from:mime-version:content-type:subject:date:in-reply-to:to :references:message-id:x-mailer:x-gm-message-state; bh=6uMNma+vC3x5aMzQlSDv3BpQQm/OovxOsS9OSUfmyUU=; b=Wnv9c+66T74OywbbFh0Is280LKd+cx4GwXG4fB+J3zUKm6+EBw8UzAWWED3HcWbTqq UMTyvcKS3zSjEcrJgJS09lI24UTZUOGREWc1TzOyN/Ssh3Cl36fQcmf6eziZ0xHnFQhH Nq35GeT2NaDrmBWkozriPrJpDLUrmL0i1++27dV4UZlgVoQ3dwQ2kywNkEBINCqnm0mj +iVTkySaSk/rBS8r8uhdL/1bv/mGGXQLZgtB69vFpQma5aBgimvMRbW5X62g1whcAJwq Asepqja6Y4bBc3QJG9EZqEVd4BVYe7Z+VnPl7ub6otgJJ4Gm0gsx5TQTNgMRtt7T4HxU mICw== Received: by 10.229.135.20 with SMTP id l20mr29029539qct.83.1342130959875; Thu, 12 Jul 2012 15:09:19 -0700 (PDT) Return-Path: Received: from macintosh-5.home (pool-108-6-60-130.nycmny.fios.verizon.net. [108.6.60.130]) by mx.google.com with ESMTPS id cz12sm8575549qab.5.2012.07.12.15.09.18 (version=TLSv1/SSLv3 cipher=OTHER); Thu, 12 Jul 2012 15:09:19 -0700 (PDT) From: Brian Maffitt Mime-Version: 1.0 (Apple Message framework v1278) Content-Type: multipart/alternative; boundary="Apple-Mail=_5BFE6FC2-2604-44DA-ABF4-1C5BF2F40ED2" Subject: Re: [AE] AE CS6 Won't launch Date: Thu, 12 Jul 2012 18:09:16 -0400 In-Reply-To: To: "After Effects Mail List" References: Message-Id: X-Mailer: Apple Mail (2.1278) X-Gm-Message-State: ALoCoQmIDrAeIS67KHaY0vMDsxfTnXV+7osH7P+67lJq2bKje95MQ+UQ+7J7k1HfsKusld8HT9YY --Apple-Mail=_5BFE6FC2-2604-44DA-ABF4-1C5BF2F40ED2 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=iso-8859-2 Do me a favor and the next time AE quits (if it happens again), see if = Photoshop is running. If it is, quit it and then see if AE will now = launch. I have reported a bug where if Photoshop is using up too much of = the available OpenGL memory (10 or more docs open) on my MacBook Pro, = then AE will not launch. I wonder if this might be related? B > Thanks. Tried the 2 steps and all is well (so far). Thanks! >=20 > Ed >=20 >=20 > On 7/12/12 2:59 PM, "Steve Oakley" wrote: >=20 > 2 suggestions >=20 > 1- run the adobe clean up script. there may be some weird junk on the = system from all the installs >=20 > 2 - repair permissions - there may be some system folder with locked = write access >=20 > S >=20 > On Jul 12, 2012, at 1:49 PM, Hassenfratz, Ed (CMG-Pittsburgh) wrote: >=20 > > OK=A9 it's happened again. This time after another reinstall (4th = time this > > week) AE CS6 worked fine yesterday. I decided to leave the program = open to > > "beat" the relaunching issue. This didn't work. Today I tried to = start a > > new project and then open an old project and I got another error = (one > > haven't seen before). Now after closing the program and trying to = restart, > > I get this error again. > > > > After Effects warning: Unable to access resource 'DVAColorThemesV2' > > (type xml) > > > > > > ??????? Help! > > > > > > > > > > On 7/11/12 7:38 PM, "Hassenfratz, Ed (CMG-Pittsburgh)" > > wrote: > > > >> Lion was installed fresh. > >> > >> On 7/11/12 7:36 PM, "Todd Kopriva" wrote: > >> > >>> Did you update the machine to Lion from a previous version of Mac = OSX, or > >>> did you install Lion fresh? > >>> > >>>> -----Original Message----- > >>>> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On > >>>> Behalf Of Hassenfratz, Ed (CMG-Pittsburgh) > >>>> Sent: 11July2012 16:17 > >>>> To: After Effects Mail List > >>>> Subject: [AE] AE CS6 Won't launch > >>>> > >>>> I'm running into an very frustrating issue where my AE CS6 won't > >>>> launch. My solution has been to uninstall the program and = reinstall > >>>> (which is a challenge most times). The program will work again, = but > >>>> when I come back to work the next day, the program won't launch = again. > >>>> > >>>> I've gotten a couple of different errors. > >>>> > >>>> After Effects Alert: Last log message was: <2> = Sniffer > >>>> Result Code: 3 > >>>> After Effects warning: Unable to access resource 'CS4_gripper_D' = (type > >>>> png) > >>>> After Effects warning: Unable to access resource = 'DVAColorThemesV2' > >>>> (type xml) > >>>> > >>>> I'm running a Mac Pro tower, > >>>> Processor 2 x 2.66 GHz 6-Core Intel Xeon > >>>> Memory 32 GB 1333 MHz DDR3 ECC > >>>> Graphics ATI Radeon HD 5870 1024 MB > >>>> Software Mac OS X Lion 10.7.3 (11D50) > >>>> > >>>> I've read a couple of things on possible issues with the ATI card > >>>> driver, but nothing definitive. We have 3 other workstations in = our > >>>> office running the same Mac Pro's and software, with no issues. > >>>> > >>>> Thanks for any help that you may be able to pass along on this. > >>>> > >>>> Ed H > >>>> > >>>> > >>>> > >>>> > >>>> > >>> > >>> > >>> +---End of message---+ > >>> To unsubscribe send any message to > >> > > > > > > +---End of message---+ > > To unsubscribe send any message to >=20 >=20 > +---End of message---+ > To unsubscribe send any message to >=20 --Apple-Mail=_5BFE6FC2-2604-44DA-ABF4-1C5BF2F40ED2 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=iso-8859-2 Do me = a favor and the next time AE quits (if it happens again), see if = Photoshop is running. If it is, quit it and then see if AE will now = launch. I have reported a bug where if Photoshop is using up too much of = the available OpenGL memory (10 or more docs open) on my MacBook Pro, = then AE will not launch. I wonder if this might be = related?

B

Re: [AE] AE CS6 Won't launch
Thanks. Tried the 2 steps and all is well (so = far). Thanks!

Ed


On 7/12/12 2:59 PM, "Steve Oakley" <steveo@practicali.com> = wrote:

2 suggestions

1- run the adobe clean up script. there may be some weird junk on the = system from all the installs

2 - repair permissions - there may be some system folder with locked = write access

S

On Jul 12, 2012, at 1:49 PM, Hassenfratz, Ed (CMG-Pittsburgh) wrote:

> OK=A9 it's happened again. This time after another reinstall (4th = time this
> week) AE CS6 worked fine yesterday. I decided to leave the program = open to
> "beat" the relaunching issue. This didn't work. Today I tried to = start a
> new project and then open an old project and I got another error = (one
> haven't seen before). Now after closing the program and trying to = restart,
> I get this error again.
>
> After Effects warning: Unable to access resource = 'DVAColorThemesV2'
> (type xml)
>
>
> ??????? Help!
>
>
>
>
> On 7/11/12 7:38 PM, "Hassenfratz, Ed (CMG-Pittsburgh)"
> <ehassenfratz@wpxi.com> = wrote:
>
>> Lion was installed fresh.
>>
>> On 7/11/12 7:36 PM, "Todd Kopriva" <kopriva@adobe.com> = wrote:
>>
>>> Did you update the machine to Lion from a previous version = of Mac OSX, or
>>> did you install Lion fresh?
>>>
>>>> -----Original Message-----
>>>> From: After Effects Mail List [mailto:AE-List@media-motion.tv= ] On
>>>> Behalf Of Hassenfratz, Ed (CMG-Pittsburgh)
>>>> Sent: 11July2012 16:17
>>>> To: After Effects Mail List
>>>> Subject: [AE] AE CS6 Won't launch
>>>>
>>>> I'm running into an very frustrating issue where my AE = CS6 won't
>>>> launch. My solution has been to uninstall the program = and reinstall
>>>> (which is a challenge most times). The program will = work again, but
>>>> when I come back to work the next day, the program = won't launch again.
>>>>
>>>> I've gotten a couple of different errors.
>>>>
>>>> After Effects Alert:  Last log message was: = <GPUManager> <2> Sniffer
>>>> Result Code: 3
>>>> After Effects warning: Unable to access resource = 'CS4_gripper_D' (type
>>>> png)
>>>> After Effects warning: Unable to access resource = 'DVAColorThemesV2'
>>>> (type xml)
>>>>
>>>> I'm running a Mac Pro tower,
>>>> Processor  2 x 2.66 GHz 6-Core Intel Xeon
>>>> Memory  32 GB 1333 MHz DDR3 ECC
>>>> Graphics  ATI Radeon HD 5870 1024 MB
>>>> Software  Mac OS X Lion 10.7.3 (11D50)
>>>>
>>>> I've read a couple of things on possible issues with = the ATI card
>>>> driver, but nothing definitive. We have 3 other = workstations in our
>>>> office running the same Mac Pro's and software, with no = issues.
>>>>
>>>> Thanks for any help that you may be able to pass along = on this.
>>>>
>>>> Ed H
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>> +---End of message---+
>>> To unsubscribe send any message to <ae-list-off@media-motion.= tv>
>>
>
>
> +---End of message---+
> To unsubscribe send any message to <ae-list-off@media-motion.= tv>


+---End of message---+
To unsubscribe send any message to <ae-list-off@media-motion.= tv>


= --Apple-Mail=_5BFE6FC2-2604-44DA-ABF4-1C5BF2F40ED2--