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[198.228.221.177]) by mx.google.com with ESMTPS id qi8sm4876955pbc.36.2012.07.12.18.13.24 (version=TLSv1/SSLv3 cipher=OTHER); Thu, 12 Jul 2012 18:13:25 -0700 (PDT) References: In-Reply-To: Mime-Version: 1.0 (1.0) Content-Transfer-Encoding: 7bit Content-Type: multipart/alternative; boundary=Apple-Mail-56B304A5-0115-48E3-93E8-BEC6B9B3F0E8 Message-Id: <3B42C902-CA4C-4A1D-8468-F79DF5682081@toolfarm.com> Cc: After Effects Mail List X-Mailer: iPhone Mail (9B208) From: Michele L Yamazaki Subject: Re: [AE] AE CS6 Won't launch Date: Thu, 12 Jul 2012 19:13:17 -0600 To: After Effects Mail List X-Gm-Message-State: ALoCoQmYAe/E1JvnCuZL6GZy4Usw5Eeuv51NulOm5OgfNybmzU35wz12aM66Js29jO9hQmuXXxDK --Apple-Mail-56B304A5-0115-48E3-93E8-BEC6B9B3F0E8 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 I was also thinking its a memory issue. With AE CS6, I run out of ram often o= n my laptop with some plugins. I purge the cache often. I'm upgrading the ra= m next week. Michele Yamazaki Toolfarm On Jul 12, 2012, at 4:09 PM, Brian Maffitt wrote: > Do me a favor and the next time AE quits (if it happens again), see if Pho= toshop is running. If it is, quit it and then see if AE will now launch. I h= ave reported a bug where if Photoshop is using up too much of the available O= penGL memory (10 or more docs open) on my MacBook Pro, then AE will not laun= ch. I wonder if this might be related? >=20 > B >=20 >> Thanks. Tried the 2 steps and all is well (so far). Thanks! >>=20 >> Ed >>=20 >>=20 >> On 7/12/12 2:59 PM, "Steve Oakley" wrote: >>=20 >> 2 suggestions >>=20 >> 1- run the adobe clean up script. there may be some weird junk on the sys= tem from all the installs >>=20 >> 2 - repair permissions - there may be some system folder with locked writ= e access >>=20 >> S >>=20 >> On Jul 12, 2012, at 1:49 PM, Hassenfratz, Ed (CMG-Pittsburgh) wrote: >>=20 >> > OK=C5=A0 it's happened again. This time after another reinstall (4th ti= me this >> > week) AE CS6 worked fine yesterday. I decided to leave the program open= to >> > "beat" the relaunching issue. This didn't work. Today I tried to start a= >> > new project and then open an old project and I got another error (one >> > haven't seen before). Now after closing the program and trying to resta= rt, >> > I get this error again. >> > >> > After Effects warning: Unable to access resource 'DVAColorThemesV2' >> > (type xml) >> > >> > >> > ??????? Help! >> > >> > >> > >> > >> > On 7/11/12 7:38 PM, "Hassenfratz, Ed (CMG-Pittsburgh)" >> > wrote: >> > >> >> Lion was installed fresh. >> >> >> >> On 7/11/12 7:36 PM, "Todd Kopriva" wrote: >> >> >> >>> Did you update the machine to Lion from a previous version of Mac OSX= , or >> >>> did you install Lion fresh? >> >>> >> >>>> -----Original Message----- >> >>>> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On >> >>>> Behalf Of Hassenfratz, Ed (CMG-Pittsburgh) >> >>>> Sent: 11July2012 16:17 >> >>>> To: After Effects Mail List >> >>>> Subject: [AE] AE CS6 Won't launch >> >>>> >> >>>> I'm running into an very frustrating issue where my AE CS6 won't >> >>>> launch. My solution has been to uninstall the program and reinstall >> >>>> (which is a challenge most times). The program will work again, but >> >>>> when I come back to work the next day, the program won't launch agai= n. >> >>>> >> >>>> I've gotten a couple of different errors. >> >>>> >> >>>> After Effects Alert: Last log message was: <2> Sniffer= >> >>>> Result Code: 3 >> >>>> After Effects warning: Unable to access resource 'CS4_gripper_D' (ty= pe >> >>>> png) >> >>>> After Effects warning: Unable to access resource 'DVAColorThemesV2' >> >>>> (type xml) >> >>>> >> >>>> I'm running a Mac Pro tower, >> >>>> Processor 2 x 2.66 GHz 6-Core Intel Xeon >> >>>> Memory 32 GB 1333 MHz DDR3 ECC >> >>>> Graphics ATI Radeon HD 5870 1024 MB >> >>>> Software Mac OS X Lion 10.7.3 (11D50) >> >>>> >> >>>> I've read a couple of things on possible issues with the ATI card >> >>>> driver, but nothing definitive. We have 3 other workstations in our >> >>>> office running the same Mac Pro's and software, with no issues. >> >>>> >> >>>> Thanks for any help that you may be able to pass along on this. >> >>>> >> >>>> Ed H >> >>>> >> >>>> >> >>>> >> >>>> >> >>>> >> >>> >> >>> >> >>> +---End of message---+ >> >>> To unsubscribe send any message to >> >> >> > >> > >> > +---End of message---+ >> > To unsubscribe send any message to >>=20 >>=20 >> +---End of message---+ >> To unsubscribe send any message to >>=20 >=20 --Apple-Mail-56B304A5-0115-48E3-93E8-BEC6B9B3F0E8 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8
I was also thinking its a m= emory issue. With AE CS6, I run out of ram often on my laptop with some plug= ins. I purge the cache often. I'm upgrading the ram next week.
Michele Yamazaki
Toolfarm

On Jul 12, 2012, at 4= :09 PM, Brian Maffitt <brian@t= otaltraining.com> wrote:

Do me a favor and the next time AE quits (if it happens again), s= ee if Photoshop is running. If it is, quit it and then see if AE will now la= unch. I have reported a bug where if Photoshop is using up too much of the a= vailable OpenGL memory (10 or more docs open) on my MacBook Pro, then AE wil= l not launch. I wonder if this might be related?

B

Re: [AE] AE CS6 Won't launch
Thanks. Tried the 2 steps and all is well (so far). Thanks!

Ed


On 7/12/12 2:59 PM, "Steve Oakley" <steveo@practicali.com> wrote:

= 2 suggestions

1- run the adobe clean up script. there may be some weird junk on the system= from all the installs

2 - repair permissions - there may be some system folder with locked write a= ccess

S

On Jul 12, 2012, at 1:49 PM, Hassenfratz, Ed (CMG-Pittsburgh) wrote:

> OK=C5=A0 it's happened again. This time after another reinstall (4th ti= me this
> week) AE CS6 worked fine yesterday. I decided to leave the program open= to
> "beat" the relaunching issue. This didn't work. Today I tried to start a=
> new project and then open an old project and I got another error (one > haven't seen before). Now after closing the program and trying to resta= rt,
> I get this error again.
>
> After Effects warning: Unable to access resource 'DVAColorThemesV2'
= > (type xml)
>
>
> ??????? Help!
>
>
>
>
> On 7/11/12 7:38 PM, "Hassenfratz, Ed (CMG-Pittsburgh)"
> <ehassenfratz@wpxi.com= > wrote:
>
>> Lion was installed fresh.
>>
>> On 7/11/12 7:36 PM, "Todd Kopriva" <kopriva@adobe.com> wrote:
>>
>>> Did you update the machine to Lion from a previous version of M= ac OSX, or
>>> did you install Lion fresh?
>>>
>>>> -----Original Message-----
>>>> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On
>>>> Behalf Of Hassenfratz, Ed (CMG-Pittsburgh)
>>>> Sent: 11July2012 16:17
>>>> To: After Effects Mail List
>>>> Subject: [AE] AE CS6 Won't launch
>>>>
>>>> I'm running into an very frustrating issue where my AE CS6 w= on't
>>>> launch. My solution has been to uninstall the program and r= einstall
>>>> (which is a challenge most times). The program will work ag= ain, but
>>>> when I come back to work the next day, the program won't la= unch again.
>>>>
>>>> I've gotten a couple of different errors.
>>>>
>>>> After Effects Alert:  Last log message was: <GPUMan= ager> <2> Sniffer
>>>> Result Code: 3
>>>> After Effects warning: Unable to access resource 'CS4_gripp= er_D' (type
>>>> png)
>>>> After Effects warning: Unable to access resource 'DVAColorT= hemesV2'
>>>> (type xml)
>>>>
>>>> I'm running a Mac Pro tower,
>>>> Processor  2 x 2.66 GHz 6-Core Intel Xeon
>>>> Memory  32 GB 1333 MHz DDR3 ECC
>>>> Graphics  ATI Radeon HD 5870 1024 MB
>>>> Software  Mac OS X Lion 10.7.3 (11D50)
>>>>
>>>> I've read a couple of things on possible issues with the AT= I card
>>>> driver, but nothing definitive. We have 3 other workstation= s in our
>>>> office running the same Mac Pro's and software, with no iss= ues.
>>>>
>>>> Thanks for any help that you may be able to pass along on t= his.
>>>>
>>>> Ed H
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>> +---End of message---+
>>> To unsubscribe send any message to <ae-list-off@media-motion.tv>
>>
>
>
> +---End of message---+
> To unsubscribe send any message to <ae-list-off@media-motion.tv>


+---End of message---+
To unsubscribe send any message to <ae-list-off@media-motion.tv>


= --Apple-Mail-56B304A5-0115-48E3-93E8-BEC6B9B3F0E8--