Mailing List AE-List@media-motion.tv — Message #44872
From: Michele L Yamazaki <michele@toolfarm.com>
Subject: Re: [AE] AE CS6 Won't launch
Date: Thu, 12 Jul 2012 19:13:17 -0600
To: After Effects Mail List <AE-List@media-motion.tv>
Cc: After Effects Mail List <AE-List@media-motion.tv>
I was also thinking its a memory issue. With AE CS6, I run out of ram often on my laptop with some plugins. I purge the cache often. I'm upgrading the ram next week.

Michele Yamazaki
Toolfarm

On Jul 12, 2012, at 4:09 PM, Brian Maffitt <brian@totaltraining.com> wrote:

Do me a favor and the next time AE quits (if it happens again), see if Photoshop is running. If it is, quit it and then see if AE will now launch. I have reported a bug where if Photoshop is using up too much of the available OpenGL memory (10 or more docs open) on my MacBook Pro, then AE will not launch. I wonder if this might be related?

B

Re: [AE] AE CS6 Won't launch
Thanks. Tried the 2 steps and all is well (so far). Thanks!

Ed


On 7/12/12 2:59 PM, "Steve Oakley" <steveo@practicali.com> wrote:

2 suggestions

1- run the adobe clean up script. there may be some weird junk on the system from all the installs

2 - repair permissions - there may be some system folder with locked write access

S

On Jul 12, 2012, at 1:49 PM, Hassenfratz, Ed (CMG-Pittsburgh) wrote:

> OKÅ  it's happened again. This time after another reinstall (4th time this
> week) AE CS6 worked fine yesterday. I decided to leave the program open to
> "beat" the relaunching issue. This didn't work. Today I tried to start a
> new project and then open an old project and I got another error (one
> haven't seen before). Now after closing the program and trying to restart,
> I get this error again.
>
> After Effects warning: Unable to access resource 'DVAColorThemesV2'
> (type xml)
>
>
> ??????? Help!
>
>
>
>
> On 7/11/12 7:38 PM, "Hassenfratz, Ed (CMG-Pittsburgh)"
> <ehassenfratz@wpxi.com> wrote:
>
>> Lion was installed fresh.
>>
>> On 7/11/12 7:36 PM, "Todd Kopriva" <kopriva@adobe.com> wrote:
>>
>>> Did you update the machine to Lion from a previous version of Mac OSX, or
>>> did you install Lion fresh?
>>>
>>>> -----Original Message-----
>>>> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On
>>>> Behalf Of Hassenfratz, Ed (CMG-Pittsburgh)
>>>> Sent: 11July2012 16:17
>>>> To: After Effects Mail List
>>>> Subject: [AE] AE CS6 Won't launch
>>>>
>>>> I'm running into an very frustrating issue where my AE CS6 won't
>>>> launch. My solution has been to uninstall the program and reinstall
>>>> (which is a challenge most times). The program will work again, but
>>>> when I come back to work the next day, the program won't launch again.
>>>>
>>>> I've gotten a couple of different errors.
>>>>
>>>> After Effects Alert:  Last log message was: <GPUManager> <2> Sniffer
>>>> Result Code: 3
>>>> After Effects warning: Unable to access resource 'CS4_gripper_D' (type
>>>> png)
>>>> After Effects warning: Unable to access resource 'DVAColorThemesV2'
>>>> (type xml)
>>>>
>>>> I'm running a Mac Pro tower,
>>>> Processor  2 x 2.66 GHz 6-Core Intel Xeon
>>>> Memory  32 GB 1333 MHz DDR3 ECC
>>>> Graphics  ATI Radeon HD 5870 1024 MB
>>>> Software  Mac OS X Lion 10.7.3 (11D50)
>>>>
>>>> I've read a couple of things on possible issues with the ATI card
>>>> driver, but nothing definitive. We have 3 other workstations in our
>>>> office running the same Mac Pro's and software, with no issues.
>>>>
>>>> Thanks for any help that you may be able to pass along on this.
>>>>
>>>> Ed H
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>> +---End of message---+
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>>
>
>
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