|
|
There was a bug in the previous version of the application manager and licensing system that caused all activation information for a CS6 application to be wiped out by, among other things, running a CS5 application. Manually deactivating and reactivating the CS6 software should get everything back into a good state. The new version of the application manager released at the end of June fixes this bug.
This afflicted Premiere Pro users quite badly, since a lot of codecs rely on the activation system to unlock them. Even though the codecs are unlocked in the trial case, the activation system still has to do that, and the aforementioned bug prevented that from happening. This caused all sorts of problems, from audio not showing up (because the audio codec was locked) to sequence presets not appearing.
> -----Original Message-----
> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On
> Behalf Of Terry Wieser
> Sent: 28July2012 17:07
> To: After Effects Mail List
> Subject: Re: [AE] Cloud subscription
>
> I had similar problems and complained to Adobe. This is what they sent
> me and it fixed my problems.
>
> Hi Terry,
> The fix is available at :
> http://download.adobe.com/pub/adobe/creativesuite/cs/win/ApplicationMan
> ager6.2_all.exe
> <http://download.adobe.com/pub/adobe/creativesuite/cs/win/ApplicationMa
> nager6.2_all.exe>
> http://download.adobe.com/pub/adobe/creativesuite/cs/mac/ApplicationMan
> ager6.2_all.dmg
> <http://download.adobe.com/pub/adobe/creativesuite/cs/mac/ApplicationMa
> nager6.2_all.dmg>
>
> First , please deactivate the CS6 subscription by launching a CS6
> product (for e.g Photoshop / Illustrator, etc)
>
> Please download and run the exe on your machine after that.
> Then Launch the CS6 product and relicense by clicking on License This
> Software button.
>
> After this even if you launch CS5 , no problem will occur.
> Thanks,
> Amrita
>
>
>
>
>
>
> On Jul 28, 2012, at 4:34 PM, Brian Maffitt wrote:
>
>
> Won't it still work in Trial Mode?
>
>
>
> Hey, I found a major downside to the cloud subscription. I
> launched AE CS6 a bit ago and a window popped up saying it was going to
> start a trial of my Adobe suite. My last payment went thru on 7/10. A
> "liveperson" tried but decided it's a technical problem and to call on
> Monday.
>
>
>
> I guess this will be a weekend in the "AE Free" zone.
>
>
>
> Anybody else ever get this?
>
>
>
> +---End of message---+
>
>
> To unsubscribe send any message to <ae-list-off@media-
> motion.tv>
>
>
>
>
> +---End of message---+
> To unsubscribe send any message to <ae-list-off@media-motion.tv>
>
>
|
|