Return-Path: Received: from exprod6og104.obsmtp.com ([64.18.1.187] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 4791233 for AE-List@media-motion.tv; Mon, 30 Jul 2012 17:42:09 +0200 Received: from outbound-smtp-1.corp.adobe.com ([192.150.11.134]) by exprod6ob104.postini.com ([64.18.5.12]) with SMTP ID DSNKUBasSvUiLbxPrKIHBa/3XSjIBZCQgAPB@postini.com; Mon, 30 Jul 2012 08:46:20 PDT Received: from inner-relay-1.corp.adobe.com ([153.32.1.51]) by outbound-smtp-1.corp.adobe.com (8.12.10/8.12.10) with ESMTP id q6UFhqk0027861 for ; Mon, 30 Jul 2012 08:43:52 -0700 (PDT) Received: from nacas02.corp.adobe.com (nacas02.corp.adobe.com [10.8.189.100]) by inner-relay-1.corp.adobe.com (8.12.10/8.12.10) with ESMTP id q6UFkAw5022986 for ; Mon, 30 Jul 2012 08:46:18 -0700 (PDT) Received: from nambx09.corp.adobe.com ([10.8.189.47]) by nacas02.corp.adobe.com ([10.8.189.100]) with mapi; Mon, 30 Jul 2012 08:44:57 -0700 From: Todd Kopriva To: After Effects Mail List Date: Mon, 30 Jul 2012 08:44:55 -0700 Subject: RE: [AE] Cloud subscription Thread-Topic: [AE] Cloud subscription Thread-Index: Ac1uadFJ9lC1Yj3qTneqjl4JqSN1TwAACleg Message-ID: References: <5016AB27.2080306@gmail.com> In-Reply-To: <5016AB27.2080306@gmail.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0 Yes. Install and run the new application manager to prevent this problem fr= om happening again. Choose Help > Deactivate to manually deactivate your CS= 6 software, restart the application, and then choose Help > Activate to rea= ctivate.=20 > -----Original Message----- > From: henry birdseye [mailto:henry.birdseye@gmail.com] >=20 > Thanks Todd (again)! >=20 > Yes I have run AE CS5.5 due to a plug-in problem (Optical Flares). I > grabbed this: > http://download.adobe.com/pub/adobe/creativesuite/cs/win/ApplicationMan > ager6.2_all.exe >=20 > and since my CS6 is appearing to be deactivated, I just need to run it > all is well? >=20 > Henry >=20 > On 7/29/2012 7:28 PM, Todd Kopriva wrote: >=20 >=20 > There was a bug in the previous version of the application > manager and licensing system that caused all activation information for > a CS6 application to be wiped out by, among other things, running a CS5 > application. Manually deactivating and reactivating the CS6 software > should get everything back into a good state. The new version of the > application manager released at the end of June fixes this bug. >=20 > This afflicted Premiere Pro users quite badly, since a lot of > codecs rely on the activation system to unlock them. Even though the > codecs are unlocked in the trial case, the activation system still has > to do that, and the aforementioned bug prevented that from happening. > This caused all sorts of problems, from audio not showing up (because > the audio codec was locked) to sequence presets not appearing. >=20 >=20 > -----Original Message----- > From: After Effects Mail List [mailto:AE-List@media- > motion.tv] On > Behalf Of Terry Wieser > Sent: 28July2012 17:07 > To: After Effects Mail List > Subject: Re: [AE] Cloud subscription >=20 > I had similar problems and complained to Adobe. This is > what they sent > me and it fixed my problems. >=20 > Hi Terry, > The fix is available at : >=20 > http://download.adobe.com/pub/adobe/creativesuite/cs/win/Applicat > ionMan > ager6.2_all.exe >=20 > tionMa > nager6.2_all.exe> > nager6.2_all.exe> >=20 > http://download.adobe.com/pub/adobe/creativesuite/cs/mac/Applicat > ionMan > ager6.2_all.dmg >=20 > tionMa > nager6.2_all.dmg> > nager6.2_all.dmg> >=20 > First , please deactivate the CS6 subscription by launching > a CS6 > product (for e.g Photoshop / Illustrator, etc) >=20 > Please download and run the exe on your machine after that. > Then Launch the CS6 product and relicense by clicking on > License This > Software button. >=20 > After this even if you launch CS5 , no problem will occur. > Thanks, > Amrita >=20 >=20 >=20 >=20 >=20 >=20 > On Jul 28, 2012, at 4:34 PM, Brian Maffitt wrote: >=20 >=20 > Won't it still work in Trial Mode? >=20 >=20 >=20 > Hey, I found a major downside to the cloud > subscription. I > launched AE CS6 a bit ago and a window popped up saying it > was going to > start a trial of my Adobe suite. My last payment went thru > on 7/10. A > "liveperson" tried but decided it's a technical problem and > to call on > Monday. >=20 >=20 >=20 > I guess this will be a weekend in the "AE Free" > zone. >=20 >=20 >=20 > Anybody else ever get this? >=20 >=20 >=20 > +---End of message---+ >=20 >=20 > To unsubscribe send any message to off@media- > motion.tv> >=20 >=20 >=20 >=20 > +---End of message---+ > To unsubscribe send any message to off@media-motion.tv> >=20 >=20 >=20 >=20 >=20 > +---End of message---+ > To unsubscribe send any message to > >=20