Mailing List AE-List@media-motion.tv ? Message #45106
From: Todd Kopriva <kopriva@adobe.com>
Subject: RE: [AE] Cloud subscription
Date: Mon, 30 Jul 2012 08:44:55 -0700
To: After Effects Mail List <AE-List@media-motion.tv>
Yes. Install and run the new application manager to prevent this problem from happening again. Choose Help > Deactivate to manually deactivate your CS6 software, restart the application, and then choose Help > Activate to reactivate.

> -----Original Message-----
> From: henry birdseye [mailto:henry.birdseye@gmail.com]
>
> Thanks Todd (again)!
>
> Yes I have run AE CS5.5 due to a plug-in problem (Optical Flares). I
> grabbed this:
> http://download.adobe.com/pub/adobe/creativesuite/cs/win/ApplicationMan
> ager6.2_all.exe
>
> and since my CS6 is appearing to be deactivated, I just need to run it
> all is well?
>
> Henry
>
> On 7/29/2012 7:28 PM, Todd Kopriva wrote:
>
>
> There was a bug in the previous version of the application
> manager and licensing system that caused all activation information for
> a CS6 application to be wiped out by, among other things, running a CS5
> application. Manually deactivating and reactivating the CS6 software
> should get everything back into a good state. The new version of the
> application manager released at the end of June fixes this bug.
>
> This afflicted Premiere Pro users quite badly, since a lot of
> codecs rely on the activation system to unlock them. Even though the
> codecs are unlocked in the trial case, the activation system still has
> to do that, and the aforementioned bug prevented that from happening.
> This caused all sorts of problems, from audio not showing up (because
> the audio codec was locked) to sequence presets not appearing.
>
>
> -----Original Message-----
> From: After Effects Mail List [mailto:AE-List@media-
> motion.tv] On
> Behalf Of Terry Wieser
> Sent: 28July2012 17:07
> To: After Effects Mail List
> Subject: Re: [AE] Cloud subscription
>
> I had similar problems and complained to Adobe. This is
> what they sent
> me and it fixed my problems.
>
> Hi Terry,
> The fix is available at :
>
> http://download.adobe.com/pub/adobe/creativesuite/cs/win/Applicat
> ionMan
> ager6.2_all.exe
>
> <http://download.adobe.com/pub/adobe/creativesuite/cs/win/Applica
> tionMa
> nager6.2_all.exe>
> <http://download.adobe.com/pub/adobe/creativesuite/cs/win/ApplicationMa
> nager6.2_all.exe>
>
> http://download.adobe.com/pub/adobe/creativesuite/cs/mac/Applicat
> ionMan
> ager6.2_all.dmg
>
> <http://download.adobe.com/pub/adobe/creativesuite/cs/mac/Applica
> tionMa
> nager6.2_all.dmg>
> <http://download.adobe.com/pub/adobe/creativesuite/cs/mac/ApplicationMa
> nager6.2_all.dmg>
>
> First , please deactivate the CS6 subscription by launching
> a CS6
> product (for e.g Photoshop / Illustrator, etc)
>
> Please download and run the exe on your machine after that.
> Then Launch the CS6 product and  relicense by clicking on
> License This
> Software button.
>
> After this even if you launch CS5 , no problem will occur.
> Thanks,
> Amrita
>
>
>
>
>
>
> On Jul 28, 2012, at 4:34 PM, Brian Maffitt wrote:
>
>
> Won't it still work in Trial Mode?
>
>
>
> Hey, I found a major downside to the cloud
> subscription. I
> launched AE CS6 a bit ago and a window popped up saying it
> was going to
> start a trial of my Adobe suite. My last payment went thru
> on 7/10. A
> "liveperson" tried but decided it's a technical problem and
> to call on
> Monday.
>
>
>
> I guess this will be a weekend in the "AE Free"
> zone.
>
>
>
> Anybody else ever get this?
>
>
>
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