Return-Path: Received: from mail-ie0-f169.google.com ([209.85.223.169] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 4894349 for AE-List@media-motion.tv; Thu, 08 Nov 2012 16:47:30 +0100 Received: by mail-ie0-f169.google.com with SMTP id 10so4192916ied.28 for ; Thu, 08 Nov 2012 07:50:34 -0800 (PST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:in-reply-to:references:date:message-id:subject:from:to :content-type; bh=vzWW9T7muS1PkYt03IXm7EjK3+wPENEv0Yuf6iTE4i8=; b=XB2GLnbH0svpIriJ2pffI5t8QQemODEG3Ad919T4DNkPxgOpiLoLXZXSzzog1WT3Ve PK4vdw8R8a+ukhKkKzzSp1ZFy8csDoNhegUMykNFOfvTpeJT3ISvga88ESNs2d+8hl7Y Yixcxf27j3j/eXI9g8tFM+GIRDXEFyb6/pDbYq5g3jSuo5PjWQZUFbDvy0J0NWyd+zkF X7ZJVOED6upzwIaDLIbrD6b7ZybXMN6KAmcASVgIUrngIp9+UauZIiPjkz5wRWRjMAyU gg13WF2zgYQO+ucVho56TbYc61FG3S52VEbkuYry2fecm9UvD2ik35aXv7xG66yQ9P1x RW9g== MIME-Version: 1.0 Received: by 10.42.72.130 with SMTP id o2mr7562674icj.7.1352389834342; Thu, 08 Nov 2012 07:50:34 -0800 (PST) Received: by 10.50.73.167 with HTTP; Thu, 8 Nov 2012 07:50:33 -0800 (PST) In-Reply-To: References: Date: Thu, 8 Nov 2012 10:50:33 -0500 Message-ID: Subject: Re: [AE] Tech Support From: Daniel Griffin To: After Effects Mail List Content-Type: multipart/alternative; boundary=90e6ba6e84f6ac812004cdfdcb79 --90e6ba6e84f6ac812004cdfdcb79 Content-Type: text/plain; charset=windows-1252 Content-Transfer-Encoding: quoted-printable I was thinking the same thing as Jim the other day. I was wanting to deliver all my samples in mp4 as this is a far much better codec than wmv. It would be great if Adobe Media Encoder could encode wmv files, I actually have to use compressor every time I need a wmv. Daniel Griffin www.kubikafilms.com 2012/11/8 Roland Kahlenberg (RoRK) > Changing the file extension to M4V may get you additional mileage on a > Windows PC. > > HTH > - Roland Kahlenberg > Intensive mocha & AE Training in Singapore and Other Dangerous Locations > Imagineer Systems (mocha) Certified Instructor & Adobe After Effects > ACE/ACI (version 7) > > > > ----- Original Message ----- > From: "Jim Curtis" > To: "After Effects Mail List" > Sent: Thursday, November 8, 2012 7:50:05 AM > Subject: [AE] Tech Support > > That's what I feel like from time to time. > > I'm on Macs. I often am sending sample movies to clients. I was under > the impression that .mp4 is cross-platform, and viewable by everybody. > But occasionally, I get a message from my direct client that his agency > or corporate client "can't watch the movie." > > This is the point where I would like to say, "That's not my problem." > But, my clients think I'm such a genius that I should be able to > remotely troubleshoot their issue. > > The workaround is often to make them a WMV. I hate WMV, for the record. > But, it's an extra step, and I charge by the hour. So, what the heck; I > make the WMVs and bite my lip. > > So this may be a Q for the Windows people=85 But, shouldn't anybody be > able to play an .mp4? > > Unless they're on a 386, or some other quaint computer? > > If anybody should have this capability, what are they likely doing > wrong? > > Note that with corporate clients, they often can't install software. So, > telling them to get VLC, etc. could be pointless. > > Thoughts? > > TIA, > Jim C. > > > > x > > > +---End of message---+ > To unsubscribe send any message to > > +---End of message---+ > To unsubscribe send any message to > --90e6ba6e84f6ac812004cdfdcb79 Content-Type: text/html; charset=windows-1252 Content-Transfer-Encoding: quoted-printable I was thinking the same thing as Jim the other day. =A0I was wanting to del= iver all my samples in mp4 as this is a far much better codec than wmv. =A0= It would be great if Adobe Media Encoder could encode wmv files, I actually= have to use compressor every time I need a wmv.

Daniel Griffin
www.kubikafilms.com


2012/11/8 Roland Kahlenberg (RoRK) <aemaillist@broadcastgems.com>
Changing the file extension to M4V may get you additional mileage on a Wind= ows PC.

HTH
- Roland Kahlenberg
Intensive mocha & AE Training in Singapore and Other Dangerous Location= s
Imagineer Systems (mocha) Certified Instructor & Adobe After Effects AC= E/ACI (version 7)



----- Original Message -----
From: "Jim Curtis" <jpcurti= s@me.com>
To: "After Effects Mail List" <AE-List@media-motion.tv>
Sent: Thursday, November 8, 2012 7:50:05 AM
Subject: [AE] Tech Support

That's what I feel like from time to time.

I'm on Macs. I often am sending sample movies to clients. I was under the impression that .mp4 is cross-platform, and viewable by everybody.
But occasionally, I get a message from my direct client that his agency
or corporate client "can't watch the movie."

This is the point where I would like to say, "That's not my proble= m."
But, my clients think I'm such a genius that I should be able to
remotely troubleshoot their issue.

The workaround is often to make them a WMV. I hate WMV, for the record.
But, it's an extra step, and I charge by the hour. So, what the heck; I=
make the WMVs and bite my lip.

So this may be a Q for the Windows people=85 But, shouldn't anybody be<= br> able to play an .mp4?

Unless they're on a 386, or some other quaint computer?

If anybody should have this capability, what are they likely doing
wrong?

Note that with corporate clients, they often can't install software. So= ,
telling them to get VLC, etc. could be pointless.

Thoughts?

TIA,
Jim C.



x


+---End of message---+
To unsubscribe send any message to <ae-list-off@media-motion.tv>

+---End of message---+
To unsubscribe send any message to <ae-list-off@media-motion.tv>

--90e6ba6e84f6ac812004cdfdcb79--