Mailing List AE-List@media-motion.tv ? Message #47059
From: Todd Kopriva <kopriva@adobe.com>
Subject: RE: [AE] Adobe Air installer
Date: Fri, 14 Dec 2012 13:47:32 -0800
To: After Effects Mail List <AE-List@media-motion.tv>
The Adobe Help team has a forum here for such issues:
http://forums.adobe.com/community/creativesuites/communityhelp?view=discussions



________________________________________
From: After Effects Mail List [AE-List@media-motion.tv] On Behalf Of Jim Curtis [jpcurtis@me.com]
Sent: Friday, December 14, 2012 1:31 PM
To: After Effects Mail List
Subject: [AE] Adobe Air installer

When I try to get to Ae Help using the Help menu in Ae, it launches Adobe Help with this error message:

"Adobe AIR
This installation of this application is damaged.  Try re-installing or contacting the publisher for assistance."


OK, so I run my CS6 installer, which has an Adobe AIR for Apple iOS support (FP).  I don't use iOS (to my knowledge), but run the installer and I still get the same situation.

I found and deleted the prefs for the Adobe Help app.  That didn't help either.

Seems like invoking Help used to just launch my default browser which took me to the Ae Help page on the web.

I have the page bookmarked because of this, but I'd like to fix this, if possible.



.

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