Mailing List AE-List@media-motion.tv ? Message #47147
From: LSSLSS <info@lsslss.nl>
Sender: <marcelvanberk@gmail.com>
Subject: Re: [AE] crashing scene in CS6 win7 64bit
Date: Thu, 3 Jan 2013 12:34:45 +0100
To: After Effects Mail List <AE-List@media-motion.tv>
hi Todd,
has been a bit a busy time for me, I will put in the crash report asap, but I've been working during Christmas and NYE, on several projects and had to veejay as well ;)

thx.
marcel van berk


2013/1/3 Todd Kopriva <kopriva@adobe.com>
I just looked at the bug reports that have come in for the past couple of weeks, and I don't see your report in there. Did you submit it here: http://adobe.ly/ReportBug  ?

I suspect that you may have entered the information in the crash reporter that pops up after a crash. This is _not_ the same thing as submitting a bug report. Only the reports that you submit using the link above come to us as bug reports. The information that you submit through the crash reporter is useful, but it comes to us through a very different mechanism.

BTW, here's a post from the Audition team about how to submit crash report (not bug report) information:
http://forums.adobe.com/thread/900619


________________________________________

From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of LSSLSS
Sent: Friday, December 28, 2012 7:51 AM
To: After Effects Mail List
Subject: Re: [AE] crashing scene in CS6 win7 64bit

hi Ed,

you are right, I will send in a bug report on this crash. Great advise on the testing part, and if the AE team needs more input, I'll be able to give them that.
I'll also check the copying-pasting of the mask, because I know what should be in there ;)

thanks for the time you spend on it!

Found it quite strange that the dynamic link and Premiere Pro where mentioned in the crash report. Haven't used PP (or AME) on this project at all, actually just started the project 2 hours prior to the crash.
But might have to do with the jpeg file used in the project.

cheers,
Marcel van Berk

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--
met vriendelijke groet/ kind regards,

marcel van berk
hoge bomen / LSSLSS
Rotterdam NL

06 485 605 58

 
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