Mailing List AE-List@media-motion.tv ? Message #47488
From: Joe Stern <joes31@gmail.com>
Subject: Re: [AE] [AI] Heads up to Mac Ai users
Date: Thu, 24 Jan 2013 13:22:38 -0500
To: After Effects Mail List <AE-List@media-motion.tv>
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I had a problem with the latest update (it was an update to about 4 apps, Illustrator and PS being 2). The installer crashed (or stalled). The fix for me was opening the Adobe Applications manager app (in UtilitiesAdobe Application Manager>core on Mac). This allowed me to continue downloading the file that stopped during the crash as well as starting the one that didn't start.

Joe Stern
CNN Post Production
Atlanta

On Thu, Jan 24, 2013 at 12:41 PM, Jim Curtis <jpcurtis@me.com> wrote:
Addendum:  The update using the updater was successful on my MBP, which also had 10.0.5 installed.  So, perhaps this was just an anomoly or false alarm.  If so, apologies.



On Jan 24, 2013, at 11:06 AM, Jim Curtis wrote:

> I had 10.0.5 installed, and the Updater notified me an update to 10.0.6 was available.
>
> I ran the updater, which failed, and also damaged my app so that it would not launch.
>
> So, I uninstalled Ai, and reinstalled from my DMG installer.  Then ran the updater again.  Success.
>
> The standalone updater is not yet available at the Adobe site.
>
> Anyway, hope that's helpful if anybody else encounters the same problem.
>
> Jim C.
>
>
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