From: Todd Kopriva <kopriva@adobe.com>
To: After Effects Mail List <AE-List@media-motion.tv>
Date: Wed, 17 Apr 2013 15:16:58 -0700
Subject: RE: [AE] creative cloud
Thread-Topic: [AE] creative cloud
Thread-Index: Ac47t8THN6DCB1OqQ9+VzhELVavPBwAAWtLw
Message-ID: <B006868B2420FA4F88AB29E127AA783D3994E91A1D@nambx09.corp.adobe.com>
References: <list-5042076@media-motion.tv>
In-Reply-To: <list-5042076@media-motion.tv>
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That sounds like something was unintentionally broken. Please contact Custo=
mer Service:=20
http://www.adobe.com/support/contact

> -----Original Message-----
> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf =
Of
> Sharon Etter
> Sent: Wednesday, 17 April 2013 15:01
> To: After Effects Mail List
> Subject: Re: [AE] creative cloud
>=20
> One problem I encountered, I have Master Collection CS6, education versio=
n
> but fully licensed, all apps installed and working on this laptop. Severa=
l
> months later I wanted to look at how cloud works and take a peak at Adobe
> Muse (which is cloud only) so I signed in to my annual cloud subscription=
 on
> that same laptop and installed Muse. Despite the annual subscription, the
> work credit card payment for creative cloud is still made monthly, there =
was a
> problem there, so of course one month later, trying to open After Effects
> (that we already owned outright), would not work on that laptop without
> signing in (and paying up).
>=20
> It seemed that all adobe apps previously owned outright and preinstalled,
> became taken over by adobe as subscription software, by virtue of only on=
e
> subscription app being installed via cloud signin? Todd is this normal, i=
e you
> cannot mix cloud installs with licensed software on the same machine? I'm=
 in
> Australia, if that makes any difference.
>=20
> When the subscription runs out, I don't want to have to start from scratc=
h
> and have to de-install all adobe apps to get rid of subscription stuff, j=
ust to be
> able to use the non-subscription s/w I already own -
>=20
>=20
> On 18/04/2013, at 12:30 AM, "Todd Kopriva" <toddkopriva@gmail.com>
> wrote:
>=20
> > Yes, the activation ends after the last time period that you've paid th=
e
> subscription fee for.
> >
>=20
> UTS CRICOS Provider Code: 00099F
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>=20
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>=20
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>=20
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