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| That sounds like something was unintentionally broken. Please contact Customer Service: http://www.adobe.com/support/contact > -----Original Message----- > From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of > Sharon Etter > Sent: Wednesday, 17 April 2013 15:01 > To: After Effects Mail List > Subject: Re: [AE] creative cloud > > One problem I encountered, I have Master Collection CS6, education version > but fully licensed, all apps installed and working on this laptop. Several > months later I wanted to look at how cloud works and take a peak at Adobe > Muse (which is cloud only) so I signed in to my annual cloud subscription on > that same laptop and installed Muse. Despite the annual subscription, the > work credit card payment for creative cloud is still made monthly, there was a > problem there, so of course one month later, trying to open After Effects > (that we already owned outright), would not work on that laptop without > signing in (and paying up). > > It seemed that all adobe apps previously owned outright and preinstalled, > became taken over by adobe as subscription software, by virtue of only one > subscription app being installed via cloud signin? Todd is this normal, ie you > cannot mix cloud installs with licensed software on the same machine? I'm in > Australia, if that makes any difference. > > When the subscription runs out, I don't want to have to start from scratch > and have to de-install all adobe apps to get rid of subscription stuff, just to be > able to use the non-subscription s/w I already own - > > > On 18/04/2013, at 12:30 AM, "Todd Kopriva" <toddkopriva@gmail.com> > wrote: > > > Yes, the activation ends after the last time period that you've paid the > subscription fee for. > > > > UTS CRICOS Provider Code: 00099F > DISCLAIMER: This email message and any accompanying attachments may > contain confidential information. > If you are not the intended recipient, do not read, use, disseminate, > distribute or copy this message or attachments. If you have received this > message in error, please notify the sender immediately and delete this > message. Any views expressed in this message are those of the individual > sender, except where the sender expressly, and with authority, states them > to be the views of the University of Technology Sydney. > Before opening any attachments, please check them for viruses and defects. > > Think. Green. Do. > > Please consider the environment before printing this email. > > +---End of message---+ > To unsubscribe send any message to <ae-list-off@media-motion.tv> |
