Return-Path: Received: from exprod6og122.obsmtp.com ([64.18.1.238] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5049842 for AE-List@media-motion.tv; Wed, 24 Apr 2013 16:41:23 +0200 Received: from outbound-smtp-2.corp.adobe.com ([193.104.215.16]) by exprod6ob122.postini.com ([64.18.5.12]) with SMTP ID DSNKUXfxBaTJZXcaxkWeIq7PDyH4RT2mN62H@postini.com; Wed, 24 Apr 2013 07:49:44 PDT Received: from inner-relay-4.eur.adobe.com (inner-relay-4b [10.128.4.237]) by outbound-smtp-2.corp.adobe.com (8.12.10/8.12.10) with ESMTP id r3OEne99025155 for ; Wed, 24 Apr 2013 07:49:40 -0700 (PDT) Received: from nahub02.corp.adobe.com (nahub02.corp.adobe.com [10.8.189.98]) by inner-relay-4.eur.adobe.com (8.12.10/8.12.9) with ESMTP id r3OEnOGV001690 for ; Wed, 24 Apr 2013 07:49:36 -0700 (PDT) Received: from nambx09.corp.adobe.com ([10.8.189.47]) by nahub02.corp.adobe.com ([10.8.189.98]) with mapi; Wed, 24 Apr 2013 07:49:27 -0700 From: Todd Kopriva To: After Effects Mail List Date: Wed, 24 Apr 2013 07:49:25 -0700 Subject: RE: [AE] Cloud subscription Thread-Topic: [AE] Cloud subscription Thread-Index: Ac5AwkERcQMguCk6TveKfunIecH44gAOBwVg Message-ID: References: In-Reply-To: Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: multipart/alternative; boundary="_000_B006868B2420FA4F88AB29E127AA783D3995051C27nambx09corpad_" MIME-Version: 1.0 --_000_B006868B2420FA4F88AB29E127AA783D3995051C27nambx09corpad_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Bring questions and issues about downloading, installation, and activation = to this forum, where several Adobe employees help out: http://forums.adobe.com/community/download_install_setup There's also a forum specific to Creative Cloud issues: http://forums.adobe.com/community/creative_cloud (No, I can't help, since I know very little about these things.) From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of= Ken Martin Sent: Wednesday, 24 April 2013 01:03 To: After Effects Mail List Subject: [AE] Cloud subscription Hi, I'm wondering if anyone in Australia has managed to subscribe to the Ad= obe Cloud? When signed in it says congrats you qualify, hit the Buy it now button & ge= t can't help you now- every time. After these difficulties I rang the help line. 30 mins wait to get a call c= entre who said try another browser. I have tried them all on OS10.6.8 & 10.8.3. Updated flash etc. Very frustrating. Tried calling the help line again and it's closed..out of= office hours! Any clues as to what is required? Stand on one leg, third Wednesday of the = month, following wind? This is not the Adobe I know. Best Ken --_000_B006868B2420FA4F88AB29E127AA783D3995051C27nambx09corpad_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Cloud subscription

Bring questions and issues about downloading, installation, and activation to this forum, where sev= eral Adobe employees help out:
http://forums.adobe.com/community/download_install_setup<= o:p>

 

There’s also a forum specific to Creative Cloud issues:<= /p>

http://forums.adobe.com/community/creative_cloud

 

(No, I can= ’t help, since I know very little about these things.)

=

 

 

F= rom: After Effects Mail List [mailto:AE-List@media-motion.tv] On Beha= lf Of Ken Martin
Sent: Wednesday, 24 April 2013 01:03
T= o: After Effects Mail List
Subject: [AE] Cloud subscription

 

<= p class=3DMsoNormal>Hi, I’m wondering if anyone in Australia has managed to= subscribe to the Adobe Cloud?
When signed in it says congrats you quali= fy, hit the Buy it now button & get can’t help you now- every tim= e.
After these difficulties I rang the help line. 30 mins wait to get a= call centre who said try another browser.

I have tried them all on = OS10.6.8 & 10.8.3. Updated flash etc.
Very frustrating. Tried callin= g the help line again and it’s closed..out of office hours!

An= y clues as to what is required? Stand on one leg, third Wednesday of the mo= nth, following wind?

This is not the Adobe I know.

Best
Ke= n

= --_000_B006868B2420FA4F88AB29E127AA783D3995051C27nambx09corpad_--