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I have bits of Adobe stuff in my Library going back to CS3. Who starts every update with a virgin system and hard drive? I still have working versions of CS5.5 apps because until recently I CS6 wouldn't run all of the plugins I have.
I would give the error codes, but I have already read the dozens of related threads on the Adobe and Google search sites. Some of these errors go back to CS5 updates. None of them have provided a cure beyond erasing everything and starting over, which still doesn't work. That just results in a different error code. Plus, it takes forever to download and install all this stuff, and I have a dual T1 connection. FOREVER.
I have tried this on a fairly new Macbook Pro and my main MacPro computer. Same deal.
Look, I am no fan of the cloud because of exactly this kind of BS. Adobe isn't doing me any favors. I don't owe them anything. They sell (rent) me tools and I use them to make money. When their delivery mechanism is as buggy as this, they deserve to answer for it.
I've been using Photoshop & After Effects since the early 90's. If there was a better alternative I would use them and forget about Adobe.
Extremely frustrated today.
Benny Christensen
Producers Playhouse
On Apr 25, 2013, at 10:27 AM, Steve Oakley wrote:
> you ran the clean up script set to scorched earth mode ?
>
> w/o getting into the particulars when I was doing a lot of installs / uninstalls on a machine and it got wonky, that always worked. did you try running it twice ?
>
> well if the clean up script isn't working...
>
> try doing a finder search for CS5, CS5.5 and CS6 and turn on ( hit plus sign ) System Files are included
>
> this will turn up any last stray bits of the installs, drag them off to the trash and empty.
>
> a lot of those files are in System HD/library/application support/Adobe and users/your user name/library/application support and user prefs folder. if library folders aren't visible, google how to enable their visibility. its a single command line thing to copy and paste to enable them in 10.8
>
> another question - where the apps install onto the system drive ? or another location ? and do you possibly have a dual boot setup ?
>
> S
>
> On Apr 25, 2013, at 10:15 AM, Benny Christensen <bennychristensen@me.com> wrote:
>
>> Did that. Doesn't work.
>>
>> Thanks.
>>
>> Benny Christensen
>> Producers Playhouse
>> Oklahoma City
>> 405-858-0700
>>
>> "To be is to do"--Socrates
>> "To do is to be"--Jean-Paul Sartre
>> "Do be do be do"--Frank Sinatra
>>
>>
>>
>>
>>
>>
>>
>> On Apr 25, 2013, at 10:08 AM, Steve Oakley wrote:
>>
>>> you can't just trash your apps. they have to be properly uninstalled because the uninstall process updates local housekeeping files on the apps status and removes a lot of other files.
>>>
>>> google "adobe cleanup script"
>>>
>>> go get it. run it and follow the in app directions. this removes not just the apps, but the housekeeping files too. consider it the nukular deinstall. then reinstall apps.
>>>
>>> honestly with the local .DMG install file its pretty fast and painless, especially with SSD :)
>>>
>>> if you had CS6 installed from DVD / .DMG on the machine and switched to cloud ... lets just say sometimes @!#t happens and the clean up script should get you going.
>>>
>>> the cloud installers do really work.
>>>
>>> S
>>>
>>> On Apr 25, 2013, at 8:27 AM, Benny Christensen <bennychristensen@me.com> wrote:
>>>
>>>> I have all over this for the past few (wasted) days since signing up for the Creative Cloud.
>>>>
>>>> None of the updaters work. NONE OF THEM WORK!!!!
>>>>
>>>> There are postings all over describing the errors and the best Adobe can come up with is to trash all my apps and start over. Are you kidding me?
>>>>
>>>> I accidentally did that and the updaters still don't work. THEY STILL DON"T WORK!!
>>>>
>>>> If it is not ready for the real world they shouldn't be trying to force it down our throats.
>>>>
>>>> I'm ranting because this is wasting way too much of my time. AAAAARRRRGGGGHHHHH!!!!!
>>>>
>>>> Benny Christensen
>>>> Producers Playhouse
>>>> Oklahoma City
>>>> +---End of message---+
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