Return-Path: Received: from host23.canaca.com ([66.49.161.151] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5051269 for AE-List@media-motion.tv; Thu, 25 Apr 2013 17:48:20 +0200 Received: from 207-195-100-23.regn.static.sasknet.sk.ca ([207.195.100.23]:55035 helo=[192.168.1.48]) by host23.canaca.com with esmtpsa (TLSv1:AES128-SHA:128) (Exim 4.80) (envelope-from ) id 1UVOXJ-0001b7-3o for AE-List@media-motion.tv; Thu, 25 Apr 2013 11:56:41 -0400 From: Jack Tunnicliffe Content-Type: multipart/alternative; boundary="Apple-Mail=_ACFCA4DC-7FC8-4FA5-9649-50033062C2DC" Message-Id: <2D0B274E-515B-4DA7-A3CD-6D0E5F4C9881@javapost.ca> Mime-Version: 1.0 (Mac OS X Mail 6.3 \(1503\)) Subject: Re: [AE] Creative Cloud Updaters don't work Date: Thu, 25 Apr 2013 09:56:41 -0600 References: To: "After Effects Mail List" In-Reply-To: X-Mailer: Apple Mail (2.1503) X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - host23.canaca.com X-AntiAbuse: Original Domain - media-motion.tv X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - javapost.ca X-Get-Message-Sender-Via: host23.canaca.com: authenticated_id: jack+javapost.ca/only user confirmed/virtual account not confirmed X-Source: X-Source-Args: X-Source-Dir: --Apple-Mail=_ACFCA4DC-7FC8-4FA5-9649-50033062C2DC Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=us-ascii Benny: Just call me curious, but what plug ins wouldn't run in CS6 that runs in = CS5.5. Once we had CS6 up and running none of us here at Java ever went = back to CS5.5, even though it also exists on our drives. I'd have to say = we own most of the plug ins out there and we run many suites. Like you = I'm on a Mac tower and a MacBookPro laptop. So again I'm curious what = plug ins don't work.=20 Jack Tunnicliffe Java Post Production On Apr 25, 2013, at 9:50 AM, Benny Christensen = wrote: > I have bits of Adobe stuff in my Library going back to CS3. Who starts = every update with a virgin system and hard drive? I still have working = versions of CS5.5 apps because until recently I CS6 wouldn't run all of = the plugins I have. >=20 > I would give the error codes, but I have already read the dozens of = related threads on the Adobe and Google search sites. Some of these = errors go back to CS5 updates. None of them have provided a cure beyond = erasing everything and starting over, which still doesn't work. That = just results in a different error code. Plus, it takes forever to = download and install all this stuff, and I have a dual T1 connection. = FOREVER. >=20 > I have tried this on a fairly new Macbook Pro and my main MacPro = computer. Same deal.=20 >=20 > Look, I am no fan of the cloud because of exactly this kind of BS. = Adobe isn't doing me any favors. I don't owe them anything. They sell = (rent) me tools and I use them to make money. When their delivery = mechanism is as buggy as this, they deserve to answer for it.=20 >=20 > I've been using Photoshop & After Effects since the early 90's. If = there was a better alternative I would use them and forget about Adobe. >=20 > Extremely frustrated today. >=20 > Benny Christensen > Producers Playhouse >=20 >=20 >=20 >=20 >=20 >=20 >=20 > On Apr 25, 2013, at 10:27 AM, Steve Oakley wrote: >=20 >> you ran the clean up script set to scorched earth mode ? >>=20 >> w/o getting into the particulars when I was doing a lot of installs / = uninstalls on a machine and it got wonky, that always worked. did you = try running it twice ? >>=20 >> well if the clean up script isn't working... >>=20 >> try doing a finder search for CS5, CS5.5 and CS6 and turn on ( hit = plus sign ) System Files are included >>=20 >> this will turn up any last stray bits of the installs, drag them off = to the trash and empty. >>=20 >> a lot of those files are in System HD/library/application = support/Adobe and users/your user name/library/application support and = user prefs folder. if library folders aren't visible, google how to = enable their visibility. its a single command line thing to copy and = paste to enable them in 10.8 >>=20 >> another question - where the apps install onto the system drive ? or = another location ? and do you possibly have a dual boot setup ? >>=20 >> S >>=20 >> On Apr 25, 2013, at 10:15 AM, Benny Christensen = wrote: >>=20 >>> Did that. Doesn't work. >>>=20 >>> Thanks. >>>=20 >>> Benny Christensen >>> Producers Playhouse >>> Oklahoma City >>> 405-858-0700 >>>=20 >>> "To be is to do"--Socrates >>> "To do is to be"--Jean-Paul Sartre >>> "Do be do be do"--Frank Sinatra >>>=20 >>>=20 >>>=20 >>>=20 >>>=20 >>>=20 >>>=20 >>> On Apr 25, 2013, at 10:08 AM, Steve Oakley wrote: >>>=20 >>>> you can't just trash your apps. they have to be properly = uninstalled because the uninstall process updates local housekeeping = files on the apps status and removes a lot of other files. >>>>=20 >>>> google "adobe cleanup script" >>>>=20 >>>> go get it. run it and follow the in app directions. this removes = not just the apps, but the housekeeping files too. consider it the = nukular deinstall. then reinstall apps. >>>>=20 >>>> honestly with the local .DMG install file its pretty fast and = painless, especially with SSD :) >>>>=20 >>>> if you had CS6 installed from DVD / .DMG on the machine and = switched to cloud ... lets just say sometimes @!#t happens and the = clean up script should get you going. >>>>=20 >>>> the cloud installers do really work. >>>>=20 >>>> S >>>>=20 >>>> On Apr 25, 2013, at 8:27 AM, Benny Christensen = wrote: >>>>=20 >>>>> I have all over this for the past few (wasted) days since signing = up for the Creative Cloud.=20 >>>>>=20 >>>>> None of the updaters work. NONE OF THEM WORK!!!! >>>>>=20 >>>>> There are postings all over describing the errors and the best = Adobe can come up with is to trash all my apps and start over. Are you = kidding me? >>>>>=20 >>>>> I accidentally did that and the updaters still don't work. THEY = STILL DON"T WORK!! >>>>>=20 >>>>> If it is not ready for the real world they shouldn't be trying to = force it down our throats. >>>>>=20 >>>>> I'm ranting because this is wasting way too much of my time. = AAAAARRRRGGGGHHHHH!!!!! >>>>>=20 >>>>> Benny Christensen >>>>> Producers Playhouse >>>>> Oklahoma City >>>>> +---End of message---+ >>>>> To unsubscribe send any message to >>>>=20 >>>>=20 >>>> +---End of message---+ >>>> To unsubscribe send any message to >>>=20 >>>=20 >>> +---End of message---+ >>> To unsubscribe send any message to >>=20 >>=20 >> +---End of message---+ >> To unsubscribe send any message to >=20 >=20 > +---End of message---+ > To unsubscribe send any message to --Apple-Mail=_ACFCA4DC-7FC8-4FA5-9649-50033062C2DC Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=us-ascii

Jack = Tunnicliffe


On Apr 25, 2013, at 9:50 AM, Benny Christensen <bennychristensen@me.com> = wrote:

I have bits of Adobe stuff in my Library going back to = CS3. Who starts every update with a virgin system and hard drive? I = still have working versions of CS5.5 apps because until recently I CS6 = wouldn't run all of the plugins I have.

I would give the error = codes, but I have already read the dozens of related threads on the = Adobe and Google search sites. Some of these errors go back to CS5 = updates. None of them have provided a cure beyond erasing everything and = starting over, which still doesn't work. That just results in a = different error code. Plus, it takes forever to download and install all = this stuff, and I have a dual T1 connection. FOREVER.

I have = tried this on a fairly new Macbook Pro and my main MacPro computer. Same = deal.

Look, I am no fan of the cloud because of exactly this = kind of BS. Adobe isn't doing me any favors. I don't owe them anything. = They sell (rent) me tools and I use them to make money. When their = delivery mechanism is as buggy as this, they deserve to answer for it. =

I've been using Photoshop & After Effects since the early = 90's. If there was a better alternative I would use them and forget = about Adobe.

Extremely frustrated today.

Benny = Christensen
Producers Playhouse







On Apr = 25, 2013, at 10:27 AM, Steve Oakley wrote:

you ran the clean up script set to scorched earth mode = ?

w/o getting into the particulars when I was doing a lot of = installs / uninstalls on a machine and it got wonky, that always worked. = did you try running it twice ?

well if the clean up script isn't = working...

try doing a finder search for  CS5, CS5.5 and CS6 = and turn on ( hit plus sign ) System Files are included

this will = turn up any last stray bits of the installs, drag them off to the trash = and empty.

a lot of those files are in System = HD/library/application support/Adobe  and users/your user = name/library/application support and user prefs folder. if library = folders aren't visible, google how to enable their visibility. its a = single command line thing to copy and paste to enable them in = 10.8

another question - where the apps install onto the system = drive ? or another location  ? and do you possibly have a dual boot = setup ?

S

On Apr 25, 2013, at 10:15 AM, Benny Christensen = <bennychristensen@me.com> = wrote:

Did that. Doesn't = work.

Thanks.

Benny Christensen
Producers = Playhouse
Oklahoma City
405-858-0700

"To be is to = do"--Socrates
"To do is to be"--Jean-Paul Sartre
"Do be do be = do"--Frank Sinatra







On Apr 25, 2013, at = 10:08 AM, Steve Oakley wrote:

you can't = just trash your apps. they have to be properly uninstalled because the = uninstall process updates local housekeeping files on the apps status = and removes a lot of other files.

google "adobe cleanup = script"

go get it. run it and follow the in app directions. =  this removes not just the apps, but the housekeeping files too. = consider it the nukular deinstall. then reinstall apps.

honestly = with the local .DMG install file its pretty fast and painless, = especially with SSD :)

if you had CS6 installed from DVD / .DMG = on the machine and switched to cloud  ... lets just say sometimes = @!#t happens and the clean up script should get you going.

the = cloud installers do really work.

S

On Apr 25, 2013, at = 8:27 AM, Benny Christensen <bennychristensen@me.com> = wrote:

I have all over this for the = past few (wasted) days since signing up for the Creative Cloud. =

None of the updaters work. NONE OF THEM WORK!!!!

There = are postings all over describing the errors and the best Adobe can come = up with is to trash all my apps and start over. Are you kidding = me?

I accidentally did that and the updaters still don't work. = THEY STILL DON"T WORK!!

If it is not ready for the real world = they shouldn't be trying to force it down our throats.

I'm = ranting because this is wasting way too much of my time. = AAAAARRRRGGGGHHHHH!!!!!

Benny Christensen
Producers = Playhouse
Oklahoma City
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