Return-Path: Received: from nk11p04mm-asmtp002.mac.com ([17.158.236.237] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5051275 for AE-List@media-motion.tv; Thu, 25 Apr 2013 18:05:12 +0200 Received: from 66.49.40.101.nw.nuvox.net (66.49.40.101.nw.nuvox.net [66.49.40.101]) by nk11p04mm-asmtp002.mac.com (Oracle Communications Messaging Server 7u4-26.01(7.0.4.26.0) 64bit (built Jul 13 2012)) with ESMTPSA id <0MLT004NPJQHU280@nk11p04mm-asmtp002.mac.com> for AE-List@media-motion.tv; Thu, 25 Apr 2013 16:13:35 +0000 (GMT) X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.10.8626,1.0.431,0.0.0000 definitions=2013-04-25_05:2013-04-25,2013-04-25,1970-01-01 signatures=0 X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 ipscore=0 suspectscore=2 phishscore=0 bulkscore=0 adultscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=6.0.2-1302030000 definitions=main-1304250133 From: Benny Christensen MIME-version: 1.0 (Apple Message framework v1283) Content-type: multipart/alternative; boundary="Apple-Mail=_DF0A26C0-C613-448F-B4F0-03252303F4A4" Subject: Re: [AE] Creative Cloud Updaters don't work Date: Thu, 25 Apr 2013 11:13:29 -0500 In-reply-to: To: After Effects Mail List References: Message-id: X-Mailer: Apple Mail (2.1283) --Apple-Mail=_DF0A26C0-C613-448F-B4F0-03252303F4A4 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=us-ascii All that I have work now, but for a while I think that some of the Video = Copilot stuff and Zaxwerks stuff might have come later.=20 The Foundry's camera tracker (sold by Video Copilot) was replaced by the = 3D tracker in CS6, but there was a time when that CS6 effect wouldn't = run on my machine and so I would track things in CS5.5. And I don't remember how quickly all of my Trapcode plugins migrated, = although that might have been a function of my not not wanting to = upgrade the plugins since I had working versions in CS5.5. Benny Christensen Producers Playhouse Oklahoma City 405-858-0700 "Just because some of us can read and write and do a little math, that = doesn't mean we deserve to conquer the Universe." - Kurt Vonnegut On Apr 25, 2013, at 10:56 AM, Jack Tunnicliffe wrote: > Benny: >=20 > Just call me curious, but what plug ins wouldn't run in CS6 that runs = in CS5.5. Once we had CS6 up and running none of us here at Java ever = went back to CS5.5, even though it also exists on our drives. I'd have = to say we own most of the plug ins out there and we run many suites. = Like you I'm on a Mac tower and a MacBookPro laptop. So again I'm = curious what plug ins don't work.=20 >=20 > Jack Tunnicliffe > Java Post Production >=20 >=20 >=20 > On Apr 25, 2013, at 9:50 AM, Benny Christensen = wrote: >=20 >> I have bits of Adobe stuff in my Library going back to CS3. Who = starts every update with a virgin system and hard drive? I still have = working versions of CS5.5 apps because until recently I CS6 wouldn't run = all of the plugins I have. >>=20 >> I would give the error codes, but I have already read the dozens of = related threads on the Adobe and Google search sites. Some of these = errors go back to CS5 updates. None of them have provided a cure beyond = erasing everything and starting over, which still doesn't work. That = just results in a different error code. Plus, it takes forever to = download and install all this stuff, and I have a dual T1 connection. = FOREVER. >>=20 >> I have tried this on a fairly new Macbook Pro and my main MacPro = computer. Same deal.=20 >>=20 >> Look, I am no fan of the cloud because of exactly this kind of BS. = Adobe isn't doing me any favors. I don't owe them anything. They sell = (rent) me tools and I use them to make money. When their delivery = mechanism is as buggy as this, they deserve to answer for it.=20 >>=20 >> I've been using Photoshop & After Effects since the early 90's. If = there was a better alternative I would use them and forget about Adobe. >>=20 >> Extremely frustrated today. >>=20 >> Benny Christensen >> Producers Playhouse >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >> On Apr 25, 2013, at 10:27 AM, Steve Oakley wrote: >>=20 >>> you ran the clean up script set to scorched earth mode ? >>>=20 >>> w/o getting into the particulars when I was doing a lot of installs = / uninstalls on a machine and it got wonky, that always worked. did you = try running it twice ? >>>=20 >>> well if the clean up script isn't working... >>>=20 >>> try doing a finder search for CS5, CS5.5 and CS6 and turn on ( hit = plus sign ) System Files are included >>>=20 >>> this will turn up any last stray bits of the installs, drag them off = to the trash and empty. >>>=20 >>> a lot of those files are in System HD/library/application = support/Adobe and users/your user name/library/application support and = user prefs folder. if library folders aren't visible, google how to = enable their visibility. its a single command line thing to copy and = paste to enable them in 10.8 >>>=20 >>> another question - where the apps install onto the system drive ? or = another location ? and do you possibly have a dual boot setup ? >>>=20 >>> S >>>=20 >>> On Apr 25, 2013, at 10:15 AM, Benny Christensen = wrote: >>>=20 >>>> Did that. Doesn't work. >>>>=20 >>>> Thanks. >>>>=20 >>>> Benny Christensen >>>> Producers Playhouse >>>> Oklahoma City >>>> 405-858-0700 >>>>=20 >>>> "To be is to do"--Socrates >>>> "To do is to be"--Jean-Paul Sartre >>>> "Do be do be do"--Frank Sinatra >>>>=20 >>>>=20 >>>>=20 >>>>=20 >>>>=20 >>>>=20 >>>>=20 >>>> On Apr 25, 2013, at 10:08 AM, Steve Oakley wrote: >>>>=20 >>>>> you can't just trash your apps. they have to be properly = uninstalled because the uninstall process updates local housekeeping = files on the apps status and removes a lot of other files. >>>>>=20 >>>>> google "adobe cleanup script" >>>>>=20 >>>>> go get it. run it and follow the in app directions. this removes = not just the apps, but the housekeeping files too. consider it the = nukular deinstall. then reinstall apps. >>>>>=20 >>>>> honestly with the local .DMG install file its pretty fast and = painless, especially with SSD :) >>>>>=20 >>>>> if you had CS6 installed from DVD / .DMG on the machine and = switched to cloud ... lets just say sometimes @!#t happens and the = clean up script should get you going. >>>>>=20 >>>>> the cloud installers do really work. >>>>>=20 >>>>> S >>>>>=20 >>>>> On Apr 25, 2013, at 8:27 AM, Benny Christensen = wrote: >>>>>=20 >>>>>> I have all over this for the past few (wasted) days since signing = up for the Creative Cloud.=20 >>>>>>=20 >>>>>> None of the updaters work. NONE OF THEM WORK!!!! >>>>>>=20 >>>>>> There are postings all over describing the errors and the best = Adobe can come up with is to trash all my apps and start over. Are you = kidding me? >>>>>>=20 >>>>>> I accidentally did that and the updaters still don't work. THEY = STILL DON"T WORK!! >>>>>>=20 >>>>>> If it is not ready for the real world they shouldn't be trying to = force it down our throats. >>>>>>=20 >>>>>> I'm ranting because this is wasting way too much of my time. = AAAAARRRRGGGGHHHHH!!!!! >>>>>>=20 >>>>>> Benny Christensen >>>>>> Producers Playhouse >>>>>> Oklahoma City >>>>>> +---End of message---+ >>>>>> To unsubscribe send any message to >>>>>=20 >>>>>=20 >>>>> +---End of message---+ >>>>> To unsubscribe send any message to >>>>=20 >>>>=20 >>>> +---End of message---+ >>>> To unsubscribe send any message to >>>=20 >>>=20 >>> +---End of message---+ >>> To unsubscribe send any message to >>=20 >>=20 >> +---End of message---+ >> To unsubscribe send any message to >=20 --Apple-Mail=_DF0A26C0-C613-448F-B4F0-03252303F4A4 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=us-ascii All = that I have work now, but for a while I think that some of the Video = Copilot stuff and Zaxwerks stuff might have come = later. 

The Foundry's camera tracker (sold by = Video Copilot) was replaced by the 3D tracker in CS6, but there was a = time when that CS6 effect wouldn't run on my machine and so I would = track things in CS5.5.

And I don't remember how = quickly all of my Trapcode plugins migrated, although that might have = been a function of my not not wanting to upgrade the plugins since I had = working versions in CS5.5.

Benny = Christensen
Producers Playhouse
Oklahoma = City
405-858-0700

"Just= because some of us can read and write and do a little math, that = doesn't mean we deserve to conquer the Universe." - Kurt = Vonnegut

On Apr 25, 2013, at 10:56 AM, Jack Tunnicliffe = wrote:


Jack = Tunnicliffe

On Apr 25, 2013, at 9:50 AM, Benny Christensen <bennychristensen@me.com> = wrote:

I have bits of Adobe stuff in my Library going back to = CS3. Who starts every update with a virgin system and hard drive? I = still have working versions of CS5.5 apps because until recently I CS6 = wouldn't run all of the plugins I have.

I would give the error = codes, but I have already read the dozens of related threads on the = Adobe and Google search sites. Some of these errors go back to CS5 = updates. None of them have provided a cure beyond erasing everything and = starting over, which still doesn't work. That just results in a = different error code. Plus, it takes forever to download and install all = this stuff, and I have a dual T1 connection. FOREVER.

I have = tried this on a fairly new Macbook Pro and my main MacPro computer. Same = deal.

Look, I am no fan of the cloud because of exactly this = kind of BS. Adobe isn't doing me any favors. I don't owe them anything. = They sell (rent) me tools and I use them to make money. When their = delivery mechanism is as buggy as this, they deserve to answer for it. =

I've been using Photoshop & After Effects since the early = 90's. If there was a better alternative I would use them and forget = about Adobe.

Extremely frustrated today.

Benny = Christensen
Producers Playhouse







On Apr = 25, 2013, at 10:27 AM, Steve Oakley wrote:

you ran the clean up script set to scorched earth mode = ?

w/o getting into the particulars when I was doing a lot of = installs / uninstalls on a machine and it got wonky, that always worked. = did you try running it twice ?

well if the clean up script isn't = working...

try doing a finder search for  CS5, CS5.5 and CS6 = and turn on ( hit plus sign ) System Files are included

this will = turn up any last stray bits of the installs, drag them off to the trash = and empty.

a lot of those files are in System = HD/library/application support/Adobe  and users/your user = name/library/application support and user prefs folder. if library = folders aren't visible, google how to enable their visibility. its a = single command line thing to copy and paste to enable them in = 10.8

another question - where the apps install onto the system = drive ? or another location  ? and do you possibly have a dual boot = setup ?

S

On Apr 25, 2013, at 10:15 AM, Benny Christensen = <bennychristensen@me.com> = wrote:

Did that. Doesn't = work.

Thanks.

Benny Christensen
Producers = Playhouse
Oklahoma City
405-858-0700

"To be is to = do"--Socrates
"To do is to be"--Jean-Paul Sartre
"Do be do be = do"--Frank Sinatra







On Apr 25, 2013, at = 10:08 AM, Steve Oakley wrote:

you can't = just trash your apps. they have to be properly uninstalled because the = uninstall process updates local housekeeping files on the apps status = and removes a lot of other files.

google "adobe cleanup = script"

go get it. run it and follow the in app directions. =  this removes not just the apps, but the housekeeping files too. = consider it the nukular deinstall. then reinstall apps.

honestly = with the local .DMG install file its pretty fast and painless, = especially with SSD :)

if you had CS6 installed from DVD / .DMG = on the machine and switched to cloud  ... lets just say sometimes = @!#t happens and the clean up script should get you going.

the = cloud installers do really work.

S

On Apr 25, 2013, at = 8:27 AM, Benny Christensen <bennychristensen@me.com> = wrote:

I have all over this for the = past few (wasted) days since signing up for the Creative Cloud. =

None of the updaters work. NONE OF THEM WORK!!!!

There = are postings all over describing the errors and the best Adobe can come = up with is to trash all my apps and start over. Are you kidding = me?

I accidentally did that and the updaters still don't work. = THEY STILL DON"T WORK!!

If it is not ready for the real world = they shouldn't be trying to force it down our throats.

I'm = ranting because this is wasting way too much of my time. = AAAAARRRRGGGGHHHHH!!!!!

Benny Christensen
Producers = Playhouse
Oklahoma City
+---End of message---+
To unsubscribe = send any message to <ae-list-off@media-motion.tv>


+---End of message---+
To unsubscribe = send any message to <ae-list-off@media-motion.tv>


+---End of message---+
To unsubscribe = send any message to <ae-list-off@media-motion.tv>


+---End of message---+
To unsubscribe = send any message to <ae-list-off@media-motion.tv>


+---End of message---+
To unsubscribe = send any message to <ae-list-off@media-motion.tv>


<= /div>
= --Apple-Mail=_DF0A26C0-C613-448F-B4F0-03252303F4A4--