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Subject: Re: [AE] Creative Cloud Updaters don't work
From: Daniel Monro <dmonro@mac.com>
In-reply-to: <list-5051259@media-motion.tv>
Date: Thu, 25 Apr 2013 12:23:32 -0400
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Message-id: <8F50B23C-0FC0-47DF-B008-EAB7E99BC2EE@mac.com>
References: <list-5051259@media-motion.tv>
To: After Effects Mail List <AE-List@media-motion.tv>

Hey Benny,

I went from C3 to CS6 on this machine, with iterations of all builds. I =
had those same remnants that the adobe cleaner didn't get, too. I =
gathered them up manually and burned them to a disc and then deleted all =
of them. Never gave me trouble and I've never needed that disc....

For what its worth.

Good luck,
D


On ThursdayApr 252013, at 11:50 AM, Benny Christensen =
<bennychristensen@me.com> wrote:

> I have bits of Adobe stuff in my Library going back to CS3. Who starts =
every update with a virgin system and hard drive? I still have working =
versions of CS5.5 apps because until recently I CS6 wouldn't run all of =
the plugins I have.
>=20
> I would give the error codes, but I have already read the dozens of =
related threads on the Adobe and Google search sites. Some of these =
errors go back to CS5 updates. None of them have provided a cure beyond =
erasing everything and starting over, which still doesn't work. That =
just results in a different error code. Plus, it takes forever to =
download and install all this stuff, and I have a dual T1 connection. =
FOREVER.
>=20
> I have tried this on a fairly new Macbook Pro and my main MacPro =
computer. Same deal.=20
>=20
> Look, I am no fan of the cloud because of exactly this kind of BS. =
Adobe isn't doing me any favors. I don't owe them anything. They sell =
(rent) me tools and I use them to make money. When their delivery =
mechanism is as buggy as this, they deserve to answer for it.=20
>=20
> I've been using Photoshop & After Effects since the early 90's. If =
there was a better alternative I would use them and forget about Adobe.
>=20
> Extremely frustrated today.
>=20
> Benny Christensen
> Producers Playhouse
>=20
>=20
>=20
>=20
>=20
>=20
>=20
> On Apr 25, 2013, at 10:27 AM, Steve Oakley wrote:
>=20
>> you ran the clean up script set to scorched earth mode ?
>>=20
>> w/o getting into the particulars when I was doing a lot of installs / =
uninstalls on a machine and it got wonky, that always worked. did you =
try running it twice ?
>>=20
>> well if the clean up script isn't working...
>>=20
>> try doing a finder search for  CS5, CS5.5 and CS6 and turn on ( hit =
plus sign ) System Files are included
>>=20
>> this will turn up any last stray bits of the installs, drag them off =
to the trash and empty.
>>=20
>> a lot of those files are in System HD/library/application =
support/Adobe  and users/your user name/library/application support and =
user prefs folder. if library folders aren't visible, google how to =
enable their visibility. its a single command line thing to copy and =
paste to enable them in 10.8
>>=20
>> another question - where the apps install onto the system drive ? or =
another location  ? and do you possibly have a dual boot setup ?
>>=20
>> S
>>=20
>> On Apr 25, 2013, at 10:15 AM, Benny Christensen =
<bennychristensen@me.com> wrote:
>>=20
>>> Did that. Doesn't work.
>>>=20
>>> Thanks.
>>>=20
>>> Benny Christensen
>>> Producers Playhouse
>>> Oklahoma City
>>> 405-858-0700
>>>=20
>>> "To be is to do"--Socrates
>>> "To do is to be"--Jean-Paul Sartre
>>> "Do be do be do"--Frank Sinatra
>>>=20
>>>=20
>>>=20
>>>=20
>>>=20
>>>=20
>>>=20
>>> On Apr 25, 2013, at 10:08 AM, Steve Oakley wrote:
>>>=20
>>>> you can't just trash your apps. they have to be properly =
uninstalled because the uninstall process updates local housekeeping =
files on the apps status and removes a lot of other files.
>>>>=20
>>>> google "adobe cleanup script"
>>>>=20
>>>> go get it. run it and follow the in app directions.  this removes =
not just the apps, but the housekeeping files too. consider it the =
nukular deinstall. then reinstall apps.
>>>>=20
>>>> honestly with the local .DMG install file its pretty fast and =
painless, especially with SSD :)
>>>>=20
>>>> if you had CS6 installed from DVD / .DMG on the machine and =
switched to cloud  ... lets just say sometimes @!#t happens and the =
clean up script should get you going.
>>>>=20
>>>> the cloud installers do really work.
>>>>=20
>>>> S
>>>>=20
>>>> On Apr 25, 2013, at 8:27 AM, Benny Christensen =
<bennychristensen@me.com> wrote:
>>>>=20
>>>>> I have all over this for the past few (wasted) days since signing =
up for the Creative Cloud.=20
>>>>>=20
>>>>> None of the updaters work. NONE OF THEM WORK!!!!
>>>>>=20
>>>>> There are postings all over describing the errors and the best =
Adobe can come up with is to trash all my apps and start over. Are you =
kidding me?
>>>>>=20
>>>>> I accidentally did that and the updaters still don't work. THEY =
STILL DON"T WORK!!
>>>>>=20
>>>>> If it is not ready for the real world they shouldn't be trying to =
force it down our throats.
>>>>>=20
>>>>> I'm ranting because this is wasting way too much of my time. =
AAAAARRRRGGGGHHHHH!!!!!
>>>>>=20
>>>>> Benny Christensen
>>>>> Producers Playhouse
>>>>> Oklahoma City
>>>>> +---End of message---+
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>>>>=20
>>>>=20
>>>> +---End of message---+
>>>> To unsubscribe send any message to <ae-list-off@media-motion.tv>
>>>=20
>>>=20
>>> +---End of message---+
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>>=20
>>=20
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>=20
>=20
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