Return-Path: Received: from nk11p03mm-asmtp001.mac.com ([17.158.232.236] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5051428 for AE-List@media-motion.tv; Thu, 25 Apr 2013 20:50:33 +0200 Received: from [192.168.1.68] ([99.152.153.100]) by nk11p03mm-asmtp001.mac.com (Oracle Communications Messaging Server 7u4-26.01(7.0.4.26.0) 64bit (built Jul 13 2012)) with ESMTPSA id <0MLT003F8RDRFH20@nk11p03mm-asmtp001.mac.com> for AE-List@media-motion.tv; Thu, 25 Apr 2013 18:58:41 +0000 (GMT) X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.10.8626,1.0.431,0.0.0000 definitions=2013-04-25_05:2013-04-25,2013-04-25,1970-01-01 signatures=0 X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 ipscore=0 suspectscore=2 phishscore=0 bulkscore=0 adultscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=6.0.2-1302030000 definitions=main-1304250170 Content-type: text/plain; charset=us-ascii MIME-version: 1.0 (Apple Message framework v1283) Subject: Re: [AE] Creative Cloud Updaters don't work From: Jim Curtis In-reply-to: Date: Thu, 25 Apr 2013 13:58:39 -0500 Content-transfer-encoding: quoted-printable Message-id: References: To: After Effects Mail List X-Mailer: Apple Mail (2.1283) I can't help, but I can attest that the cleaner tool and uninstall = functions leave plenty of Adobe files on your system. In the past, when = I had just one CS suite installed, and ran uninstall and the cleaner = scripts, I'd do an EasyFind for "Adobe," and would locate over 30 files = with "adobe" in the name. And I would expect that authorization files don't have "adobe" in the = name, and likely invisible, to make them harder to crack. I think that's why a fresh OS install first is the only way to do a = clean install of the apps. You also should get the thirty day trial = reset on a clean OS install. That may at least allow you to finish your = work until you get your authorization issues sussed. =20 On Apr 25, 2013, at 11:23 AM, Daniel Monro wrote: > Hey Benny, >=20 > I went from C3 to CS6 on this machine, with iterations of all builds. = I had those same remnants that the adobe cleaner didn't get, too. I = gathered them up manually and burned them to a disc and then deleted all = of them. Never gave me trouble and I've never needed that disc.... >=20 > For what its worth. >=20 > Good luck, > D >=20 >=20 > On ThursdayApr 252013, at 11:50 AM, Benny Christensen = wrote: >=20 >> I have bits of Adobe stuff in my Library going back to CS3. Who = starts every update with a virgin system and hard drive? I still have = working versions of CS5.5 apps because until recently I CS6 wouldn't run = all of the plugins I have. >>=20 >> I would give the error codes, but I have already read the dozens of = related threads on the Adobe and Google search sites. Some of these = errors go back to CS5 updates. None of them have provided a cure beyond = erasing everything and starting over, which still doesn't work. That = just results in a different error code. Plus, it takes forever to = download and install all this stuff, and I have a dual T1 connection. = FOREVER. >>=20 >> I have tried this on a fairly new Macbook Pro and my main MacPro = computer. Same deal.=20 >>=20 >> Look, I am no fan of the cloud because of exactly this kind of BS. = Adobe isn't doing me any favors. I don't owe them anything. They sell = (rent) me tools and I use them to make money. When their delivery = mechanism is as buggy as this, they deserve to answer for it.=20 >>=20 >> I've been using Photoshop & After Effects since the early 90's. If = there was a better alternative I would use them and forget about Adobe. >>=20 >> Extremely frustrated today. >>=20 >> Benny Christensen >> Producers Playhouse >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >> On Apr 25, 2013, at 10:27 AM, Steve Oakley wrote: >>=20 >>> you ran the clean up script set to scorched earth mode ? >>>=20 >>> w/o getting into the particulars when I was doing a lot of installs = / uninstalls on a machine and it got wonky, that always worked. did you = try running it twice ? >>>=20 >>> well if the clean up script isn't working... >>>=20 >>> try doing a finder search for CS5, CS5.5 and CS6 and turn on ( hit = plus sign ) System Files are included >>>=20 >>> this will turn up any last stray bits of the installs, drag them off = to the trash and empty. >>>=20 >>> a lot of those files are in System HD/library/application = support/Adobe and users/your user name/library/application support and = user prefs folder. if library folders aren't visible, google how to = enable their visibility. its a single command line thing to copy and = paste to enable them in 10.8 >>>=20 >>> another question - where the apps install onto the system drive ? or = another location ? and do you possibly have a dual boot setup ? >>>=20 >>> S >>>=20 >>> On Apr 25, 2013, at 10:15 AM, Benny Christensen = wrote: >>>=20 >>>> Did that. Doesn't work. >>>>=20 >>>> Thanks. >>>>=20 >>>> Benny Christensen >>>> Producers Playhouse >>>> Oklahoma City >>>> 405-858-0700 >>>>=20 >>>> "To be is to do"--Socrates >>>> "To do is to be"--Jean-Paul Sartre >>>> "Do be do be do"--Frank Sinatra >>>>=20 >>>>=20 >>>>=20 >>>>=20 >>>>=20 >>>>=20 >>>>=20 >>>> On Apr 25, 2013, at 10:08 AM, Steve Oakley wrote: >>>>=20 >>>>> you can't just trash your apps. they have to be properly = uninstalled because the uninstall process updates local housekeeping = files on the apps status and removes a lot of other files. >>>>>=20 >>>>> google "adobe cleanup script" >>>>>=20 >>>>> go get it. run it and follow the in app directions. this removes = not just the apps, but the housekeeping files too. consider it the = nukular deinstall. then reinstall apps. >>>>>=20 >>>>> honestly with the local .DMG install file its pretty fast and = painless, especially with SSD :) >>>>>=20 >>>>> if you had CS6 installed from DVD / .DMG on the machine and = switched to cloud ... lets just say sometimes @!#t happens and the = clean up script should get you going. >>>>>=20 >>>>> the cloud installers do really work. >>>>>=20 >>>>> S >>>>>=20 >>>>> On Apr 25, 2013, at 8:27 AM, Benny Christensen = wrote: >>>>>=20 >>>>>> I have all over this for the past few (wasted) days since signing = up for the Creative Cloud.=20 >>>>>>=20 >>>>>> None of the updaters work. NONE OF THEM WORK!!!! >>>>>>=20 >>>>>> There are postings all over describing the errors and the best = Adobe can come up with is to trash all my apps and start over. Are you = kidding me? >>>>>>=20 >>>>>> I accidentally did that and the updaters still don't work. THEY = STILL DON"T WORK!! >>>>>>=20 >>>>>> If it is not ready for the real world they shouldn't be trying to = force it down our throats. >>>>>>=20 >>>>>> I'm ranting because this is wasting way too much of my time. = AAAAARRRRGGGGHHHHH!!!!! >>>>>>=20 >>>>>> Benny Christensen >>>>>> Producers Playhouse >>>>>> Oklahoma City >>>>>> +---End of message---+ >>>>>> To unsubscribe send any message to >>>>>=20 >>>>>=20 >>>>> +---End of message---+ >>>>> To unsubscribe send any message to >>>>=20 >>>>=20 >>>> +---End of message---+ >>>> To unsubscribe send any message to >>>=20 >>>=20 >>> +---End of message---+ >>> To unsubscribe send any message to >>=20 >>=20 >> +---End of message---+ >> To unsubscribe send any message to >=20 >=20 > +---End of message---+ > To unsubscribe send any message to