Return-Path: Received: from p3plwbeout04-02.prod.phx3.secureserver.net ([72.167.218.223] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5051467 for ae-list@media-motion.tv; Thu, 25 Apr 2013 21:28:13 +0200 Received: from localhost ([72.167.218.244]) by p3plwbeout04-02.prod.phx3.secureserver.net with bizsmtp id UKcb1l0015GyNsw01Kcb2m; Thu, 25 Apr 2013 12:36:35 -0700 X-SID: UKcb1l0015GyNsw01 Received: (qmail 20852 invoked by uid 99); 25 Apr 2013 19:36:34 -0000 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset="utf-8" X-Originating-IP: 75.83.121.31 User-Agent: Workspace Webmail 5.6.36 Message-Id: <20130425123633.89259f98f291d771214680e8971719cb.8508fc2d9a.wbe@email04.secureserver.net> From: "Robert W. Walker" To: "After Effects Mail List" Subject: RE: [AE] Creative Cloud Updaters don't work Date: Thu, 25 Apr 2013 12:36:33 -0700 Mime-Version: 1.0 This is the sort of thing that scares the crap out of me with regard to=0AC= loud.=0A=0ARobert W. Walker=0ALos Angeles=0A=0A=0A> -------- Original Messa= ge --------=0A> Subject: Re: [AE] Creative Cloud Updaters don't work=0A> Fr= om: Jim Curtis =0A> Date: Thu, April 25, 2013 2:58 pm=0A> = To: "After Effects Mail List" =0A> =0A> =0A> I can= 't help, but I can attest that the cleaner tool and uninstall functions lea= ve plenty of Adobe files on your system. In the past, when I had just one = CS suite installed, and ran uninstall and the cleaner scripts, I'd do an Ea= syFind for "Adobe," and would locate over 30 files with "adobe" in the name= .=0A> =0A> And I would expect that authorization files don't have "adobe" i= n the name, and likely invisible, to make them harder to crack.=0A> =0A> I = think that's why a fresh OS install first is the only way to do a clean ins= tall of the apps. You also should get the thirty day trial reset on a clea= n OS install. That may at least allow you to finish your work until you ge= t your authorization issues sussed.=0A> =0A> =0A> =0A> =0A> On Apr 25, 201= 3, at 11:23 AM, Daniel Monro wrote:=0A> =0A> > Hey Benny,=0A> > =0A> > I we= nt from C3 to CS6 on this machine, with iterations of all builds. I had tho= se same remnants that the adobe cleaner didn't get, too. I gathered them up= manually and burned them to a disc and then deleted all of them. Never gav= e me trouble and I've never needed that disc....=0A> > =0A> > For what its = worth.=0A> > =0A> > Good luck,=0A> > D=0A> > =0A> > =0A> > On ThursdayApr 2= 52013, at 11:50 AM, Benny Christensen wrote:=0A> = > =0A> >> I have bits of Adobe stuff in my Library going back to CS3. Who s= tarts every update with a virgin system and hard drive? I still have workin= g versions of CS5.5 apps because until recently I CS6 wouldn't run all of t= he plugins I have.=0A> >> =0A> >> I would give the error codes, but I have = already read the dozens of related threads on the Adobe and Google search s= ites. Some of these errors go back to CS5 updates. None of them have provid= ed a cure beyond erasing everything and starting over, which still doesn't = work. That just results in a different error code. Plus, it takes forever t= o download and install all this stuff, and I have a dual T1 connection. FOR= EVER.=0A> >> =0A> >> I have tried this on a fairly new Macbook Pro and my m= ain MacPro computer. Same deal. =0A> >> =0A> >> Look, I am no fan of the cl= oud because of exactly this kind of BS. Adobe isn't doing me any favors. I = don't owe them anything. They sell (rent) me tools and I use them to make m= oney. When their delivery mechanism is as buggy as this, they deserve to an= swer for it. =0A> >> =0A> >> I've been using Photoshop & After Effects sinc= e the early 90's. If there was a better alternative I would use them and fo= rget about Adobe.=0A> >> =0A> >> Extremely frustrated today.=0A> >> =0A> >>= Benny Christensen=0A> >> Producers Playhouse=0A> >> =0A> >> =0A> >> =0A> >= > =0A> >> =0A> >> =0A> >> =0A> >> On Apr 25, 2013, at 10:27 AM, Steve Oakle= y wrote:=0A> >> =0A> >>> you ran the clean up script set to scorched earth = mode ?=0A> >>> =0A> >>> w/o getting into the particulars when I was doing a= lot of installs / uninstalls on a machine and it got wonky, that always wo= rked. did you try running it twice ?=0A> >>> =0A> >>> well if the clean up = script isn't working...=0A> >>> =0A> >>> try doing a finder search for CS5= , CS5.5 and CS6 and turn on ( hit plus sign ) System Files are included=0A>= >>> =0A> >>> this will turn up any last stray bits of the installs, drag t= hem off to the trash and empty.=0A> >>> =0A> >>> a lot of those files are i= n System HD/library/application support/Adobe and users/your user name/lib= rary/application support and user prefs folder. if library folders aren't v= isible, google how to enable their visibility. its a single command line th= ing to copy and paste to enable them in 10.8=0A> >>> =0A> >>> another quest= ion - where the apps install onto the system drive ? or another location ?= and do you possibly have a dual boot setup ?=0A> >>> =0A> >>> S=0A> >>> = =0A> >>> On Apr 25, 2013, at 10:15 AM, Benny Christensen wrote:=0A> >>> =0A> >>>> Did that. Doesn't work.=0A> >>>> =0A> >>>>= Thanks.=0A> >>>> =0A> >>>> Benny Christensen=0A> >>>> Producers Playhouse= =0A> >>>> Oklahoma City=0A> >>>> 405-858-0700=0A> >>>> =0A> >>>> "To be is = to do"--Socrates=0A> >>>> "To do is to be"--Jean-Paul Sartre=0A> >>>> "Do b= e do be do"--Frank Sinatra=0A> >>>> =0A> >>>> =0A> >>>> =0A> >>>> =0A> >>>>= =0A> >>>> =0A> >>>> =0A> >>>> On Apr 25, 2013, at 10:08 AM, Steve Oakley w= rote:=0A> >>>> =0A> >>>>> you can't just trash your apps. they have to be p= roperly uninstalled because the uninstall process updates local housekeepin= g files on the apps status and removes a lot of other files.=0A> >>>>> =0A>= >>>>> google "adobe cleanup script"=0A> >>>>> =0A> >>>>> go get it. run it= and follow the in app directions. this removes not just the apps, but the= housekeeping files too. consider it the nukular deinstall. then reinstall = apps.=0A> >>>>> =0A> >>>>> honestly with the local .DMG install file its pr= etty fast and painless, especially with SSD :)=0A> >>>>> =0A> >>>>> if you = had CS6 installed from DVD / .DMG on the machine and switched to cloud ...= lets just say sometimes @!#t happens and the clean up script should get yo= u going.=0A> >>>>> =0A> >>>>> the cloud installers do really work.=0A> >>>>= > =0A> >>>>> S=0A> >>>>> =0A> >>>>> On Apr 25, 2013, at 8:27 AM, Benny Chri= stensen wrote:=0A> >>>>> =0A> >>>>>> I have all o= ver this for the past few (wasted) days since signing up for the Creative C= loud. =0A> >>>>>> =0A> >>>>>> None of the updaters work. NONE OF THEM WORK!= !!!=0A> >>>>>> =0A> >>>>>> There are postings all over describing the error= s and the best Adobe can come up with is to trash all my apps and start ove= r. Are you kidding me?=0A> >>>>>> =0A> >>>>>> I accidentally did that and t= he updaters still don't work. THEY STILL DON"T WORK!!=0A> >>>>>> =0A> >>>>>= > If it is not ready for the real world they shouldn't be trying to force i= t down our throats.=0A> >>>>>> =0A> >>>>>> I'm ranting because this is wast= ing way too much of my time. AAAAARRRRGGGGHHHHH!!!!!=0A> >>>>>> =0A> >>>>>>= Benny Christensen=0A> >>>>>> Producers Playhouse=0A> >>>>>> Oklahoma City= =0A> >>>>>> +---End of message---+=0A> >>>>>> To unsubscribe send any messa= ge to =0A> >>>>> =0A> >>>>> =0A> >>>>> +---End= of message---+=0A> >>>>> To unsubscribe send any message to =0A> >>>> =0A> >>>> =0A> >>>> +---End of message---+=0A> >>>= > To unsubscribe send any message to =0A> >>> = =0A> >>> =0A> >>> +---End of message---+=0A> >>> To unsubscribe send any me= ssage to =0A> >> =0A> >> =0A> >> +---End of me= ssage---+=0A> >> To unsubscribe send any message to =0A> > =0A> > =0A> > +---End of message---+=0A> > To unsubscribe send= any message to =0A> =0A> =0A> +---End of mess= age---+=0A> To unsubscribe send any message to