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| This is the sort of thing that scares the crap out of me with regard to Cloud. Robert W. Walker Los Angeles > -------- Original Message -------- > Subject: Re: [AE] Creative Cloud Updaters don't work > From: Jim Curtis <jpcurtis@me.com> > Date: Thu, April 25, 2013 2:58 pm > To: "After Effects Mail List" <AE-List@media-motion.tv> > > > I can't help, but I can attest that the cleaner tool and uninstall functions leave plenty of Adobe files on your system. In the past, when I had just one CS suite installed, and ran uninstall and the cleaner scripts, I'd do an EasyFind for "Adobe," and would locate over 30 files with "adobe" in the name. > > And I would expect that authorization files don't have "adobe" in the name, and likely invisible, to make them harder to crack. > > I think that's why a fresh OS install first is the only way to do a clean install of the apps. You also should get the thirty day trial reset on a clean OS install. That may at least allow you to finish your work until you get your authorization issues sussed. > > > > > On Apr 25, 2013, at 11:23 AM, Daniel Monro wrote: > > > Hey Benny, > > > > I went from C3 to CS6 on this machine, with iterations of all builds. I had those same remnants that the adobe cleaner didn't get, too. I gathered them up manually and burned them to a disc and then deleted all of them. Never gave me trouble and I've never needed that disc.... > > > > For what its worth. > > > > Good luck, > > D > > > > > > On ThursdayApr 252013, at 11:50 AM, Benny Christensen <bennychristensen@me.com> wrote: > > > >> I have bits of Adobe stuff in my Library going back to CS3. Who starts every update with a virgin system and hard drive? I still have working versions of CS5.5 apps because until recently I CS6 wouldn't run all of the plugins I have. > >> > >> I would give the error codes, but I have already read the dozens of related threads on the Adobe and Google search sites. Some of these errors go back to CS5 updates. None of them have provided a cure beyond erasing everything and starting over, which still doesn't work. That just results in a different error code. Plus, it takes forever to download and install all this stuff, and I have a dual T1 connection. FOREVER. > >> > >> I have tried this on a fairly new Macbook Pro and my main MacPro computer. Same deal. > >> > >> Look, I am no fan of the cloud because of exactly this kind of BS. Adobe isn't doing me any favors. I don't owe them anything. They sell (rent) me tools and I use them to make money. When their delivery mechanism is as buggy as this, they deserve to answer for it. > >> > >> I've been using Photoshop & After Effects since the early 90's. If there was a better alternative I would use them and forget about Adobe. > >> > >> Extremely frustrated today. > >> > >> Benny Christensen > >> Producers Playhouse > >> > >> > >> > >> > >> > >> > >> > >> On Apr 25, 2013, at 10:27 AM, Steve Oakley wrote: > >> > >>> you ran the clean up script set to scorched earth mode ? > >>> > >>> w/o getting into the particulars when I was doing a lot of installs / uninstalls on a machine and it got wonky, that always worked. did you try running it twice ? > >>> > >>> well if the clean up script isn't working... > >>> > >>> try doing a finder search for CS5, CS5.5 and CS6 and turn on ( hit plus sign ) System Files are included > >>> > >>> this will turn up any last stray bits of the installs, drag them off to the trash and empty. > >>> > >>> a lot of those files are in System HD/library/application support/Adobe and users/your user name/library/application support and user prefs folder. if library folders aren't visible, google how to enable their visibility. its a single command line thing to copy and paste to enable them in 10.8 > >>> > >>> another question - where the apps install onto the system drive ? or another location ? and do you possibly have a dual boot setup ? > >>> > >>> S > >>> > >>> On Apr 25, 2013, at 10:15 AM, Benny Christensen <bennychristensen@me.com> wrote: > >>> > >>>> Did that. Doesn't work. > >>>> > >>>> Thanks. > >>>> > >>>> Benny Christensen > >>>> Producers Playhouse > >>>> Oklahoma City > >>>> 405-858-0700 > >>>> > >>>> "To be is to do"--Socrates > >>>> "To do is to be"--Jean-Paul Sartre > >>>> "Do be do be do"--Frank Sinatra > >>>> > >>>> > >>>> > >>>> > >>>> > >>>> > >>>> > >>>> On Apr 25, 2013, at 10:08 AM, Steve Oakley wrote: > >>>> > >>>>> you can't just trash your apps. they have to be properly uninstalled because the uninstall process updates local housekeeping files on the apps status and removes a lot of other files. > >>>>> > >>>>> google "adobe cleanup script" > >>>>> > >>>>> go get it. run it and follow the in app directions. this removes not just the apps, but the housekeeping files too. consider it the nukular deinstall. then reinstall apps. > >>>>> > >>>>> honestly with the local .DMG install file its pretty fast and painless, especially with SSD :) > >>>>> > >>>>> if you had CS6 installed from DVD / .DMG on the machine and switched to cloud ... lets just say sometimes @!#t happens and the clean up script should get you going. > >>>>> > >>>>> the cloud installers do really work. > >>>>> > >>>>> S > >>>>> > >>>>> On Apr 25, 2013, at 8:27 AM, Benny Christensen <bennychristensen@me.com> wrote: > >>>>> > >>>>>> I have all over this for the past few (wasted) days since signing up for the Creative Cloud. > >>>>>> > >>>>>> None of the updaters work. NONE OF THEM WORK!!!! > >>>>>> > >>>>>> There are postings all over describing the errors and the best Adobe can come up with is to trash all my apps and start over. Are you kidding me? > >>>>>> > >>>>>> I accidentally did that and the updaters still don't work. THEY STILL DON"T WORK!! > >>>>>> > >>>>>> If it is not ready for the real world they shouldn't be trying to force it down our throats. > >>>>>> > >>>>>> I'm ranting because this is wasting way too much of my time. AAAAARRRRGGGGHHHHH!!!!! > >>>>>> > >>>>>> Benny Christensen > >>>>>> Producers Playhouse > >>>>>> Oklahoma City > >>>>>> +---End of message---+ > >>>>>> To unsubscribe send any message to <ae-list-off@media-motion.tv> > >>>>> > >>>>> > >>>>> +---End of message---+ > >>>>> To unsubscribe send any message to <ae-list-off@media-motion.tv> > >>>> > >>>> > >>>> +---End of message---+ > >>>> To unsubscribe send any message to <ae-list-off@media-motion.tv> > >>> > >>> > >>> +---End of message---+ > >>> To unsubscribe send any message to <ae-list-off@media-motion.tv> > >> > >> > >> +---End of message---+ > >> To unsubscribe send any message to <ae-list-off@media-motion.tv> > > > > > > +---End of message---+ > > To unsubscribe send any message to <ae-list-off@media-motion.tv> > > > +---End of message---+ > To unsubscribe send any message to <ae-list-off@media-motion.tv> |
