Return-Path: Received: from clustermx10.nwk01.hosting.com ([204.12.102.45] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5051478 for ae-list@media-motion.tv; Thu, 25 Apr 2013 21:45:02 +0200 X-HDC-Scanned: Yes Received: from mail70.safesecureweb.com (mail70.safesecureweb.com [76.12.11.4]) by clustermx10.nwk01.hosting.com (HDCMail-outmx) with ESMTP id CD1534C8184 for ; Thu, 25 Apr 2013 15:53:24 -0400 (EDT) Received: from pool-173-49-171-115.phlapa.fios.verizon.net [173.49.171.115] by mail70.safesecureweb.com with SMTP; Thu, 25 Apr 2013 15:53:03 -0400 Content-Type: text/plain; charset=us-ascii Mime-Version: 1.0 (Apple Message framework v1085) Subject: Re: [AE] Creative Cloud Updaters don't work From: email blanca In-Reply-To: Date: Thu, 25 Apr 2013 15:53:01 -0400 Content-Transfer-Encoding: quoted-printable Message-Id: <2F54C6F4-49CD-42C5-96D3-60B89CAFFA6A@blanca.com> References: To: "After Effects Mail List" X-Mailer: Apple Mail (2.1085) You kinda have to offer equal hate for those companies who subject their = customers to Pace/iLok. :( RJ ... On Apr 25, 2013, at 3:45 PM, Jim Curtis wrote: > Yes, due to Murphy's Law, it's likely to go haywire at the worst = possible moment. >=20 > Have you heard this joke of a service that Pace / iLok offers called = "Zero Downtime?" When you read the fine print, you realize that zero = doesn't mean what it used to. It means something decidedly non-zero. I = hate that company. >=20 >=20 >=20 >=20 > On Apr 25, 2013, at 2:36 PM, Robert W. Walker wrote: >=20 >> This is the sort of thing that scares the crap out of me with regard = to >> Cloud. >>=20 >> Robert W. Walker >> Los Angeles >>=20 >>=20 >>> -------- Original Message -------- >>> Subject: Re: [AE] Creative Cloud Updaters don't work >>> From: Jim Curtis >>> Date: Thu, April 25, 2013 2:58 pm >>> To: "After Effects Mail List" >>>=20 >>>=20 >>> I can't help, but I can attest that the cleaner tool and uninstall = functions leave plenty of Adobe files on your system. In the past, when = I had just one CS suite installed, and ran uninstall and the cleaner = scripts, I'd do an EasyFind for "Adobe," and would locate over 30 files = with "adobe" in the name. >>>=20 >>> And I would expect that authorization files don't have "adobe" in = the name, and likely invisible, to make them harder to crack. >>>=20 >>> I think that's why a fresh OS install first is the only way to do a = clean install of the apps. You also should get the thirty day trial = reset on a clean OS install. That may at least allow you to finish your = work until you get your authorization issues sussed. >>>=20 >>>=20 >>>=20 >>>=20 >>> On Apr 25, 2013, at 11:23 AM, Daniel Monro wrote: >>>=20 >>>> Hey Benny, >>>>=20 >>>> I went from C3 to CS6 on this machine, with iterations of all = builds. I had those same remnants that the adobe cleaner didn't get, = too. I gathered them up manually and burned them to a disc and then = deleted all of them. Never gave me trouble and I've never needed that = disc.... >>>>=20 >>>> For what its worth. >>>>=20 >>>> Good luck, >>>> D >>>>=20 >>>>=20 >>>> On ThursdayApr 252013, at 11:50 AM, Benny Christensen = wrote: >>>>=20 >>>>> I have bits of Adobe stuff in my Library going back to CS3. Who = starts every update with a virgin system and hard drive? I still have = working versions of CS5.5 apps because until recently I CS6 wouldn't run = all of the plugins I have. >>>>>=20 >>>>> I would give the error codes, but I have already read the dozens = of related threads on the Adobe and Google search sites. Some of these = errors go back to CS5 updates. None of them have provided a cure beyond = erasing everything and starting over, which still doesn't work. That = just results in a different error code. Plus, it takes forever to = download and install all this stuff, and I have a dual T1 connection. = FOREVER. >>>>>=20 >>>>> I have tried this on a fairly new Macbook Pro and my main MacPro = computer. Same deal.=20 >>>>>=20 >>>>> Look, I am no fan of the cloud because of exactly this kind of BS. = Adobe isn't doing me any favors. I don't owe them anything. They sell = (rent) me tools and I use them to make money. When their delivery = mechanism is as buggy as this, they deserve to answer for it.=20 >>>>>=20 >>>>> I've been using Photoshop & After Effects since the early 90's. If = there was a better alternative I would use them and forget about Adobe. >>>>>=20 >>>>> Extremely frustrated today. >>>>>=20 >>>>> Benny Christensen >>>>> Producers Playhouse >>>>>=20 >>>>>=20 >>>>>=20 >>>>>=20 >>>>>=20 >>>>>=20 >>>>>=20 >>>>> On Apr 25, 2013, at 10:27 AM, Steve Oakley wrote: >>>>>=20 >>>>>> you ran the clean up script set to scorched earth mode ? >>>>>>=20 >>>>>> w/o getting into the particulars when I was doing a lot of = installs / uninstalls on a machine and it got wonky, that always worked. = did you try running it twice ? >>>>>>=20 >>>>>> well if the clean up script isn't working... >>>>>>=20 >>>>>> try doing a finder search for CS5, CS5.5 and CS6 and turn on ( = hit plus sign ) System Files are included >>>>>>=20 >>>>>> this will turn up any last stray bits of the installs, drag them = off to the trash and empty. >>>>>>=20 >>>>>> a lot of those files are in System HD/library/application = support/Adobe and users/your user name/library/application support and = user prefs folder. if library folders aren't visible, google how to = enable their visibility. its a single command line thing to copy and = paste to enable them in 10.8 >>>>>>=20 >>>>>> another question - where the apps install onto the system drive ? = or another location ? and do you possibly have a dual boot setup ? >>>>>>=20 >>>>>> S >>>>>>=20 >>>>>> On Apr 25, 2013, at 10:15 AM, Benny Christensen = wrote: >>>>>>=20 >>>>>>> Did that. Doesn't work. >>>>>>>=20 >>>>>>> Thanks. >>>>>>>=20 >>>>>>> Benny Christensen >>>>>>> Producers Playhouse >>>>>>> Oklahoma City >>>>>>> 405-858-0700 >>>>>>>=20 >>>>>>> "To be is to do"--Socrates >>>>>>> "To do is to be"--Jean-Paul Sartre >>>>>>> "Do be do be do"--Frank Sinatra >>>>>>>=20 >>>>>>>=20 >>>>>>>=20 >>>>>>>=20 >>>>>>>=20 >>>>>>>=20 >>>>>>>=20 >>>>>>> On Apr 25, 2013, at 10:08 AM, Steve Oakley wrote: >>>>>>>=20 >>>>>>>> you can't just trash your apps. they have to be properly = uninstalled because the uninstall process updates local housekeeping = files on the apps status and removes a lot of other files. >>>>>>>>=20 >>>>>>>> google "adobe cleanup script" >>>>>>>>=20 >>>>>>>> go get it. run it and follow the in app directions. this = removes not just the apps, but the housekeeping files too. consider it = the nukular deinstall. then reinstall apps. >>>>>>>>=20 >>>>>>>> honestly with the local .DMG install file its pretty fast and = painless, especially with SSD :) >>>>>>>>=20 >>>>>>>> if you had CS6 installed from DVD / .DMG on the machine and = switched to cloud ... lets just say sometimes @!#t happens and the = clean up script should get you going. >>>>>>>>=20 >>>>>>>> the cloud installers do really work. >>>>>>>>=20 >>>>>>>> S >>>>>>>>=20 >>>>>>>> On Apr 25, 2013, at 8:27 AM, Benny Christensen = wrote: >>>>>>>>=20 >>>>>>>>> I have all over this for the past few (wasted) days since = signing up for the Creative Cloud.=20 >>>>>>>>>=20 >>>>>>>>> None of the updaters work. NONE OF THEM WORK!!!! >>>>>>>>>=20 >>>>>>>>> There are postings all over describing the errors and the best = Adobe can come up with is to trash all my apps and start over. Are you = kidding me? >>>>>>>>>=20 >>>>>>>>> I accidentally did that and the updaters still don't work. = THEY STILL DON"T WORK!! >>>>>>>>>=20 >>>>>>>>> If it is not ready for the real world they shouldn't be trying = to force it down our throats. >>>>>>>>>=20 >>>>>>>>> I'm ranting because this is wasting way too much of my time. = AAAAARRRRGGGGHHHHH!!!!! >>>>>>>>>=20 >>>>>>>>> Benny Christensen >>>>>>>>> Producers Playhouse >>>>>>>>> Oklahoma City >>>>>>>>> +---End of message---+ >>>>>>>>> To unsubscribe send any message to = >>>>>>>>=20 >>>>>>>>=20 >>>>>>>> +---End of message---+ >>>>>>>> To unsubscribe send any message to = >>>>>>>=20 >>>>>>>=20 >>>>>>> +---End of message---+ >>>>>>> To unsubscribe send any message to >>>>>>=20 >>>>>>=20 >>>>>> +---End of message---+ >>>>>> To unsubscribe send any message to >>>>>=20 >>>>>=20 >>>>> +---End of message---+ >>>>> To unsubscribe send any message to >>>>=20 >>>>=20 >>>> +---End of message---+ >>>> To unsubscribe send any message to >>>=20 >>>=20 >>> +---End of message---+ >>> To unsubscribe send any message to >>=20 >> +---End of message---+ >> To unsubscribe send any message to >=20 >=20 > +---End of message---+ > To unsubscribe send any message to