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| Here's an update. I never use cracked software. I was connected to someone at Adobe who offered a few suggestions which helped but did not fix the problem. Mainly, manually downloading updates and installing them. I went back in my Library/Application Support/Adobe folder and trashed everything that was older than a year and did not apply to an existing app that I need to keep working (AE & Photoshop CS5.5). I also trashed the preferences I could find. I also uninstalled every old Adobe app that I don't use. Again, everything except AE & Photoshop CS5.5. FYI, the Uninstaller didn't actually uninstall all the apps. I had to manually trash most of them. Then when I opened the Adobe Application Manager it magically changed from showing apps that needed updates to all the apps needing to be installed. Then I was able to install everything, although I had to manually update all CS6 programs. That took all day yesterday and all night. So now, I have all of the apps I need except Illustrator which installed, but errors out in the Adobe Application Manager. And the Adobe Media Encoder which installed with Premiere Pro but crashes without actually running every time I try to run it. Immediately, it said that I needed to update most of the apps. Great. I tried to update photoshop and got the same error I had been getting before. So here I am. Working, but the problem still isn't actually fixed. Benny Christensen Producers Playhouse Oklahoma City 405-858-0700 "Just because some of us can read and write and do a little math, that doesn't mean we deserve to conquer the Universe." - Kurt Vonnegut On Apr 26, 2013, at 8:35 AM, patrick Siemer wrote:
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