Return-Path: Received: from [208.97.132.119] (HELO homiemail-a5.g.dreamhost.com) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5056019 for AE-List@media-motion.tv; Wed, 01 May 2013 01:11:27 +0200 Received: from homiemail-a5.g.dreamhost.com (localhost [127.0.0.1]) by homiemail-a5.g.dreamhost.com (Postfix) with ESMTP id 273DF70406A for ; Tue, 30 Apr 2013 16:20:00 -0700 (PDT) DomainKey-Signature: a=rsa-sha1; c=nofws; d=influxx.com; h=mime-version :in-reply-to:references:content-type:message-id:from:subject :date:to; q=dns; s=influxx.com; b=haaiohUxJi2EFkV5wJ+ExIIBPeEjF5 HokbBagYEbklctEOvkIO9iX99x7WaCAeiUFLQgJZ4H0lf1T3eJlQXXq+Swjxlhh/ AyeSoVDmoXuU8FTYYHbMMOMPAtEVDu3hQreLzVA621rT8RILQV3jAQwVbek6qMzj 6RdU0+AtUGxPU= DKIM-Signature: v=1; a=rsa-sha1; c=relaxed; d=influxx.com; h= mime-version:in-reply-to:references:content-type:message-id:from :subject:date:to; s=influxx.com; bh=UG9duGI1dLAfRVon3LKX/OV3PcA= ; b=kkIljSQJto43YbIg2uRqAQEuLTvYJi2uY4n7x28/xcjzwPxkA1A93mKGcZ7Z QwIer6bYrX4moC6cXEIAFMj1IoWptGTzkhmbZBT/C8PJlKa6xMfDf71S2rUsp0aa +TA6uo1IlKtqUPHU6YhQsKoUIVvi+fZDmRu+m0LrTGyk+gI= Received: from [192.168.0.16] (cpe-98-148-138-81.socal.res.rr.com [98.148.138.81]) (Authenticated sender: adam@influxx.com) by homiemail-a5.g.dreamhost.com (Postfix) with ESMTPA id B7D60704063 for ; Tue, 30 Apr 2013 16:19:59 -0700 (PDT) Mime-Version: 1.0 (Apple Message framework v753.1) In-Reply-To: References: Content-Type: multipart/alternative; boundary=Apple-Mail-5-362258726 Message-Id: From: adam mercado Subject: Re: [AE] Creative Cloud Updaters don't work Date: Tue, 30 Apr 2013 16:19:58 -0700 To: "After Effects Mail List" X-Mailer: Apple Mail (2.753.1) --Apple-Mail-5-362258726 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=ISO-8859-1; delsp=yes; format=flowed Well onward and upward Benny. Glad to hear you got it resolved. no =20 fun that it was on your own steam with little or no help from Adobe. =20 Your experience mirrors my recent one trying to install my creative =20 suite after a system rebuild. Painful, and 8 days in the making. Its =20 a shameful experience from a company that appears to have gotten too =20 big for itself. not only that, but what is up with all the crap the Adobe apps have =20 to scatter across your drive these days. What happened to OSX apps =20 being more or less self contained hope you stay productive from this point forward... Adam Mercado Influxx Media Production Fullerton, CA Moving Images. For Business 714=B0928=B09896 http://www.influxx.com http://www.twitter.com/influxx http://www.linkedin.com/in/influxx http://influxx.tumblr.com/archive http://www.flickr.com/photos/influxx On Apr 30, 2013, at 2:59 PM, Benny Christensen wrote: > Finally, all of the apps are installed, even the ones I will never =20 > use. > > I have spent more hours getting it to work than anyone needs to =20 > spend. Eight days actually. > > It is much faster to use the browser and download the updates than =20 > it is to use the Adobe Application Manager. But Creative Cloud =20 > won't let you do that with every app and it takes forever to =20 > install the apps. So no, it is not my connection. > > TIP: For those of you who haven't noticed - there are two Library =20 > folders in the Mac OS. (I knew that). In Mac 10.7 and above the =20 > Library folder in the User folder is hidden. To see it you have to =20 > hold down the Option key while opening the Go menu where it will be =20= > revealed. > > So I uninstalled al of my old Adobe Apps and then I deleted every =20 > Adobe preference and Application Support App that was dated before =20 > 2012 in both Library folders. > > Another tip - make sure to check because the Uninstall programs do =20 > a very poor job of actually uninstalling everything. Sure the =20 > Cleaner App will nuke your programs, but there are still bits and =20 > pieces that it misses. > > After all that and a wasted hour and half with Adobe Tech Support. =20 > I just worked through it myself - Goodbye Saturday! > > Then I wasted more time reading Tech Support documents. Getting =20 > usable info from them is like trying to find the key to unlocking a =20= > dead language. There are plenty of complaints and enquiries, but =20 > very few actual solutions. I don't know if it is an Air problem or =20 > a Flash problem or maybe the instal order matters or maybe it is =20 > just poor programming. > > So here's what I have deduced. Please bear in mind that I am not a =20 > programmer and I reserve the right to be completely wrong. > > The AAM is badly, deeply flawed. Sometimes, I would load it and it =20 > would say that I had certain apps that needed to be installed and =20 > others that needed updates. Then I would delete any AAM support =20 > files I could find in the Application Support and Preference =20 > folders including the OOBE folders. When I would run it again until =20= > nothing needed updates. > > My clue to trash stuff was that if it said an app needed updating =20 > and then I got an error when I tried to update it, I would just =20 > stop, trash AAM prefs, the OOBE and anything else that looked =20 > related to the AAM and try again. Or if an install errored out, I =20 > would do the same thing. > > What I found is that if I did this enough times, eventually =20 > everything installed. > > The last app I installed was Acrobat which stubbornly refused to =20 > install. Then the eula would come up blank. Finally, I found =20 > something that suggested that to see the eula, you first had to =20 > Deactivate another app in the Creative Cloud Suite. I chose =20 > Dreamweaver and it worked. Now I just need to reactivate =20 > Dreamweaver and I think it all will work. > > Wow, there's nothing like a straightforward solution. > > Like I said, I'm no programmer, but surely they can run a conflict =20 > catcher to delete outdated files that might conflict with the =20 > installs. > > Anyway, I appear to be working and so I will move forward wondering =20= > how long it will take to get the bad taste out of mouth. > > Benny Christensen > Producers Playhouse > Oklahoma City > 405-858-0700 > > "Every day you may make progress. Every step may be fruitful. Yet =20 > there will stretch out before you an ever-lengthening, ever-=20 > ascending, ever-improving path. You know you will never get to the =20 > end of the journey. But this, so far from discouraging, only adds =20 > to the joy and glory of the climb." - Sir Winston Churchill > > > > > On Apr 26, 2013, at 3:50 PM, Dean Forss wrote: > >> I hear you Jim on this one but alas, I have no choice. Ivory uses =20 >> the damn iLok and when my iLok key failed I had to buy another =20 >> one. I got a hold of Synthogy and told them they were crazy to go =20 >> with iLok when they had the worlds best piano and we have to rely =20 >> on antiquated and worst yet - unreliable licensing schemes. They =20 >> said they were reviewing the options and gave me a two week code =20 >> while I waited for a new iLok to arrive. Painful... >> >> Dean >> >> On Fri, Apr 26, 2013 at 1:42 PM, Jim Curtis wrote: >> I do a fair amount of work in DAWs, and my policy is to not buy =20 >> anything that requires iLok. >> >> There is an extravaganza of audio plugs in existence. None of =20 >> them that require iLok are must-haves. Not even the exalted =20 >> Altiverb or anything Waves makes. IMO. >> >> iLok exists as a fat smelly low paid security guard with a bad =20 >> attitude for honest people to use the products they purchased =20 >> honestly. I don't see why anybody would support such a model. >> >> I buy the software I use, and to ask me to pay an additional fee =20 >> and jump additional hoops just to have access to it is offensive. >> >> I was fine with the Ae dongles. They never failed me. I did have =20= >> an Avid dongle go bad once, but it was a PACE product. No =20 >> surprise there. >> >> >> >> >> On Apr 26, 2013, at 12:26 PM, adam mercado wrote: >> >> > ugh, iLok. Had to use them with Waves audio VSTs. Music software =20= >> licensing is SO archaic. I just thank the heavens the AE dongle is =20= >> a thing of the past, and wish the music software companies would =20 >> catch up. It seems Waves finally are, as their V9 edition uses a =20 >> soft licensing tool and has got rid of iLok at last >> > >> > >> > >> > Adam Mercado >> > Influxx Media Production >> > Fullerton, CA >> > >> > Moving Images. For Business >> > 714=B0928=B09896 >> > http://www.influxx.com >> > http://www.twitter.com/influxx >> > http://www.linkedin.com/in/influxx >> > http://influxx.tumblr.com/archive >> > http://www.flickr.com/photos/influxx >> > >> > >> > >> > >> > >> > On Apr 25, 2013, at 12:45 PM, Jim Curtis wrote: >> > >> >> Yes, due to Murphy's Law, it's likely to go haywire at the =20 >> worst possible moment. >> >> >> >> Have you heard this joke of a service that Pace / iLok offers =20 >> called "Zero Downtime?" When you read the fine print, you realize =20= >> that zero doesn't mean what it used to. It means something =20 >> decidedly non-zero. I hate that company. >> >> >> >> >> >> >> >> >> >> On Apr 25, 2013, at 2:36 PM, Robert W. Walker wrote: >> >> >> >>> This is the sort of thing that scares the crap out of me with =20 >> regard to >> >>> Cloud. >> >>> >> >>> Robert W. Walker >> >>> Los Angeles >> >>> >> >>> >> >>>> -------- Original Message -------- >> >>>> Subject: Re: [AE] Creative Cloud Updaters don't work >> >>>> From: Jim Curtis >> >>>> Date: Thu, April 25, 2013 2:58 pm >> >>>> To: "After Effects Mail List" >> >>>> >> >>>> >> >>>> I can't help, but I can attest that the cleaner tool and =20 >> uninstall functions leave plenty of Adobe files on your system. =20 >> In the past, when I had just one CS suite installed, and ran =20 >> uninstall and the cleaner scripts, I'd do an EasyFind for "Adobe," =20= >> and would locate over 30 files with "adobe" in the name. >> >>>> >> >>>> And I would expect that authorization files don't have =20 >> "adobe" in the name, and likely invisible, to make them harder to =20 >> crack. >> >>>> >> >>>> I think that's why a fresh OS install first is the only way =20 >> to do a clean install of the apps. You also should get the thirty =20= >> day trial reset on a clean OS install. That may at least allow =20 >> you to finish your work until you get your authorization issues =20 >> sussed. >> >>>> >> >>>> >> >>>> >> >>>> >> >>>> On Apr 25, 2013, at 11:23 AM, Daniel Monro wrote: >> >>>> >> >>>>> Hey Benny, >> >>>>> >> >>>>> I went from C3 to CS6 on this machine, with iterations of =20 >> all builds. I had those same remnants that the adobe cleaner =20 >> didn't get, too. I gathered them up manually and burned them to a =20 >> disc and then deleted all of them. Never gave me trouble and I've =20 >> never needed that disc.... >> >>>>> >> >>>>> For what its worth. >> >>>>> >> >>>>> Good luck, >> >>>>> D >> >>>>> >> >>>>> >> >>>>> On ThursdayApr 252013, at 11:50 AM, Benny Christensen =20 >> wrote: >> >>>>> >> >>>>>> I have bits of Adobe stuff in my Library going back to CS3. =20= >> Who starts every update with a virgin system and hard drive? I =20 >> still have working versions of CS5.5 apps because until recently I =20= >> CS6 wouldn't run all of the plugins I have. >> >>>>>> >> >>>>>> I would give the error codes, but I have already read the =20 >> dozens of related threads on the Adobe and Google search sites. =20 >> Some of these errors go back to CS5 updates. None of them have =20 >> provided a cure beyond erasing everything and starting over, which =20= >> still doesn't work. That just results in a different error code. =20 >> Plus, it takes forever to download and install all this stuff, and =20= >> I have a dual T1 connection. FOREVER. >> >>>>>> >> >>>>>> I have tried this on a fairly new Macbook Pro and my main =20 >> MacPro computer. Same deal. >> >>>>>> >> >>>>>> Look, I am no fan of the cloud because of exactly this kind =20= >> of BS. Adobe isn't doing me any favors. I don't owe them anything. =20= >> They sell (rent) me tools and I use them to make money. When their =20= >> delivery mechanism is as buggy as this, they deserve to answer for =20= >> it. >> >>>>>> >> >>>>>> I've been using Photoshop & After Effects since the early =20 >> 90's. If there was a better alternative I would use them and =20 >> forget about Adobe. >> >>>>>> >> >>>>>> Extremely frustrated today. >> >>>>>> >> >>>>>> Benny Christensen >> >>>>>> Producers Playhouse >> >>>>>> >> >>>>>> >> >>>>>> >> >>>>>> >> >>>>>> >> >>>>>> >> >>>>>> >> >>>>>> On Apr 25, 2013, at 10:27 AM, Steve Oakley wrote: >> >>>>>> >> >>>>>>> you ran the clean up script set to scorched earth mode ? >> >>>>>>> >> >>>>>>> w/o getting into the particulars when I was doing a lot of =20= >> installs / uninstalls on a machine and it got wonky, that always =20 >> worked. did you try running it twice ? >> >>>>>>> >> >>>>>>> well if the clean up script isn't working... >> >>>>>>> >> >>>>>>> try doing a finder search for CS5, CS5.5 and CS6 and turn =20= >> on ( hit plus sign ) System Files are included >> >>>>>>> >> >>>>>>> this will turn up any last stray bits of the installs, =20 >> drag them off to the trash and empty. >> >>>>>>> >> >>>>>>> a lot of those files are in System HD/library/application =20 >> support/Adobe and users/your user name/library/application =20 >> support and user prefs folder. if library folders aren't visible, =20 >> google how to enable their visibility. its a single command line =20 >> thing to copy and paste to enable them in 10.8 >> >>>>>>> >> >>>>>>> another question - where the apps install onto the system =20 >> drive ? or another location ? and do you possibly have a dual =20 >> boot setup ? >> >>>>>>> >> >>>>>>> S >> >>>>>>> >> >>>>>>> On Apr 25, 2013, at 10:15 AM, Benny Christensen =20 >> wrote: >> >>>>>>> >> >>>>>>>> Did that. Doesn't work. >> >>>>>>>> >> >>>>>>>> Thanks. >> >>>>>>>> >> >>>>>>>> Benny Christensen >> >>>>>>>> Producers Playhouse >> >>>>>>>> Oklahoma City >> >>>>>>>> 405-858-0700 >> >>>>>>>> >> >>>>>>>> "To be is to do"--Socrates >> >>>>>>>> "To do is to be"--Jean-Paul Sartre >> >>>>>>>> "Do be do be do"--Frank Sinatra >> >>>>>>>> >> >>>>>>>> >> >>>>>>>> >> >>>>>>>> >> >>>>>>>> >> >>>>>>>> >> >>>>>>>> >> >>>>>>>> On Apr 25, 2013, at 10:08 AM, Steve Oakley wrote: >> >>>>>>>> >> >>>>>>>>> you can't just trash your apps. they have to be properly =20= >> uninstalled because the uninstall process updates local =20 >> housekeeping files on the apps status and removes a lot of other =20 >> files. >> >>>>>>>>> >> >>>>>>>>> google "adobe cleanup script" >> >>>>>>>>> >> >>>>>>>>> go get it. run it and follow the in app directions. =20 >> this removes not just the apps, but the housekeeping files too. =20 >> consider it the nukular deinstall. then reinstall apps. >> >>>>>>>>> >> >>>>>>>>> honestly with the local .DMG install file its pretty =20 >> fast and painless, especially with SSD :) >> >>>>>>>>> >> >>>>>>>>> if you had CS6 installed from DVD / .DMG on the machine =20 >> and switched to cloud ... lets just say sometimes @!#t happens =20 >> and the clean up script should get you going. >> >>>>>>>>> >> >>>>>>>>> the cloud installers do really work. >> >>>>>>>>> >> >>>>>>>>> S >> >>>>>>>>> >> >>>>>>>>> On Apr 25, 2013, at 8:27 AM, Benny Christensen =20 >> wrote: >> >>>>>>>>> >> >>>>>>>>>> I have all over this for the past few (wasted) days =20 >> since signing up for the Creative Cloud. >> >>>>>>>>>> >> >>>>>>>>>> None of the updaters work. NONE OF THEM WORK!!!! >> >>>>>>>>>> >> >>>>>>>>>> There are postings all over describing the errors and =20 >> the best Adobe can come up with is to trash all my apps and start =20 >> over. Are you kidding me? >> >>>>>>>>>> >> >>>>>>>>>> I accidentally did that and the updaters still don't =20 >> work. THEY STILL DON"T WORK!! >> >>>>>>>>>> >> >>>>>>>>>> If it is not ready for the real world they shouldn't be =20= >> trying to force it down our throats. >> >>>>>>>>>> >> >>>>>>>>>> I'm ranting because this is wasting way too much of my =20 >> time. AAAAARRRRGGGGHHHHH!!!!! >> >>>>>>>>>> >> >>>>>>>>>> Benny Christensen >> >>>>>>>>>> Producers Playhouse >> >>>>>>>>>> Oklahoma City >> >>>>>>>>>> +---End of message---+ >> >>>>>>>>>> To unsubscribe send any message to > motion.tv> >> >>>>>>>>> >> >>>>>>>>> >> >>>>>>>>> +---End of message---+ >> >>>>>>>>> To unsubscribe send any message to > motion.tv> >> >>>>>>>> >> >>>>>>>> >> >>>>>>>> +---End of message---+ >> >>>>>>>> To unsubscribe send any message to > motion.tv> >> >>>>>>> >> >>>>>>> >> >>>>>>> +---End of message---+ >> >>>>>>> To unsubscribe send any message to > motion.tv> >> >>>>>> >> >>>>>> >> >>>>>> +---End of message---+ >> >>>>>> To unsubscribe send any message to > motion.tv> >> >>>>> >> >>>>> >> >>>>> +---End of message---+ >> >>>>> To unsubscribe send any message to > motion.tv> >> >>>> >> >>>> >> >>>> +---End of message---+ >> >>>> To unsubscribe send any message to >> >>> >> >>> +---End of message---+ >> >>> To unsubscribe send any message to >> >> >> >> >> >> +---End of message---+ >> >> To unsubscribe send any message to >> > >> > >> > +---End of message---+ >> > To unsubscribe send any message to >> >> >> +---End of message---+ >> To unsubscribe send any message to >> >> >> >> --=20 >> Dean Forss >> Technology Consultant, 3D Artist, Interactive Designer >> Direct 904.557.4189 >> >> Life is a wondrous adventure; embrace it, leave yesterday behind, =20 >> take risks - not to escape today's life, but to prevent it from =20 >> escaping you! >> > --Apple-Mail-5-362258726 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=ISO-8859-1 Well onward and upward Benny. Glad to hear you got it resolved. no fun = that it was on your own steam with little or no help from Adobe. Your = experience mirrors my recent one trying to install my creative suite = after a system rebuild. Painful, and 8 days in the making. Its a = shameful experience from a company that appears to have gotten too big = for itself.

not only that, but what is up with all = the crap the Adobe apps have to scatter across your drive these days. = What happened to OSX apps being more or less self = contained

hope you stay productive from this = point forward...



On Apr 30, 2013, at 2:59 PM, Benny Christensen = wrote:

Finally, all of the apps are installed, even the ones I = will never use.

I have spent more hours getting it to = work than anyone needs to spend. Eight days = actually.

It is much faster to use the browser = and download the updates than it is to use the Adobe Application = Manager. But Creative Cloud won't let you do that with every app and it = takes forever to install the apps. So no, it is not my = connection.

TIP: For those of you who haven't = noticed - there are two Library folders in the Mac OS. (I knew that). In = Mac 10.7 and above the Library folder in the User folder is hidden. To = see it you have to hold down the Option key while opening the Go menu = where it will be revealed.

So I uninstalled al = of my old Adobe Apps and then I deleted every Adobe preference and = Application Support App that was dated before 2012 in both Library = folders. 

Another tip - make sure to check = because the Uninstall programs do a very poor job of actually = uninstalling everything. Sure the Cleaner App will nuke your programs, = but there are still bits and pieces that it = misses.

After all that and a wasted hour and = half with Adobe Tech Support. I just worked through it myself - Goodbye = Saturday!

Then I wasted more time reading Tech = Support documents. Getting usable info from them is like trying to find = the key to unlocking a dead language. There are plenty of complaints and = enquiries, but very few actual solutions. I don't know if it is an = Air problem or a Flash problem or maybe the instal order matters or = maybe it is  just poor programming.

So = here's what I have deduced. Please bear in mind that I am not a = programmer and I reserve the right to be completely = wrong. 

The AAM is badly, deeply flawed. = Sometimes, I would load it and it would say that I had certain apps that = needed to be installed and others that needed updates. Then I would = delete any AAM support files I could find in the Application Support and = Preference folders including the OOBE folders. When I would run it again = until nothing needed updates. 

My clue to = trash stuff was that if it said an app needed updating and then I got an = error when I tried to update it, I would just stop, trash AAM prefs, the = OOBE and anything else that looked related to the AAM and try again. Or = if an install errored out, I would do the same = thing.

What I found is that if I did this = enough times, eventually everything = installed.

The last app I installed was Acrobat = which stubbornly refused to install. Then the eula would come up blank. = Finally, I found something that suggested that to see the eula, you = first had to Deactivate another app in the Creative Cloud Suite. I chose = Dreamweaver and it worked. Now I just need to reactivate Dreamweaver and = I think it all will work.

Wow, there's nothing = like a straightforward solution.

Like I said, = I'm no programmer, but surely they can run a conflict catcher to delete = outdated files that might conflict with the = installs.

<= div>
Anyway, I = appear to be working and so I will move forward wondering how long it = will take to get the bad taste out of = mouth.

Benny = Christensen
Producers Playhouse
Oklahoma = City
405-858-0700
=

"Every = day you may make progress. Every step may be fruitful. Yet there will = stretch out before you an ever-lengthening, ever-ascending, = ever-improving path. You know you will never get to the end of the = journey. But this, so far from discouraging, only adds to the joy and = glory of the climb." - Sir Winston = Churchill

=


On Apr 26, = 2013, at 3:50 PM, Dean Forss wrote:

I hear you = Jim on this one but alas, I have no choice. Ivory uses the damn iLok and = when my iLok key failed I had to buy another one. I got a hold of = Synthogy and told them they were crazy to go with iLok when they had the = worlds best piano and we have to rely on antiquated and worst yet - = unreliable licensing schemes. They said they were reviewing the options = and gave me a two week code while I waited for a new iLok to arrive. = Painful...

Dean

On = Fri, Apr 26, 2013 at 1:42 PM, Jim Curtis <jpcurtis@me.com> wrote:
I do a fair amount of work in DAWs, and my = policy is to not buy anything that requires iLok.

There is an = extravaganza of audio plugs in existence.  None of them that = require iLok are must-haves.  Not even the exalted Altiverb or = anything Waves makes.  IMO.

iLok exists as a fat smelly = low paid security guard with a bad attitude for honest people to use the = products they purchased honestly.  I don't see why anybody would = support such a model.

I buy the software I use, and to ask me = to pay an additional fee and jump additional hoops just to have access = to it is offensive.

I was fine with the Ae dongles.  They = never failed me.  I did have an Avid dongle go bad once, but it was = a PACE product.  No surprise there.




On Apr = 26, 2013, at 12:26 PM, adam mercado wrote:

> ugh, iLok. Had = to use them with Waves audio VSTs. Music software licensing is SO = archaic. I just thank the heavens the AE dongle is a thing of the past, = and wish the music software companies would catch up. It seems Waves = finally are, as their V9 edition uses a soft licensing tool and has got = rid of iLok at last
>
>
>
> Adam Mercado
= > Influxx Media Production
> Fullerton, CA
>
> = Moving Images. For Business
> 714=B0928=B09896
> http://www.influxx.com
> http://www.twitter.com/influxx
> http://www.linkedin.com/in/influxx
> http://influxx.tumblr.com/archive
> http://www.flickr.com/photos/influxx
>
= >
>
>
>
> On Apr 25, 2013, at 12:45 PM, = Jim Curtis wrote:
>
>> Yes, due to Murphy's Law, it's = likely to go haywire at the worst possible moment.
>>
= >> Have you heard this joke of a service that Pace / iLok offers = called "Zero Downtime?"  When you read the fine print, you realize = that zero doesn't mean what it used to.  It means something = decidedly non-zero.  I hate that company.
>>
= >>
>>
>>
>> On Apr 25, 2013, at 2:36 = PM, Robert W. Walker wrote:
>>
>>> This is the = sort of thing that scares the crap out of me with regard to
= >>> Cloud.
>>>
>>> Robert W. = Walker
>>> Los Angeles
>>>
= >>>
>>>> -------- Original Message --------
= >>>> Subject: Re: [AE] Creative Cloud Updaters don't = work
>>>> From: Jim Curtis <jpcurtis@me.com>
= >>>> Date: Thu, April 25, 2013 2:58 pm
>>>> = To: "After Effects Mail List" <AE-List@media-motion.tv> >>>>
>>>>
>>>> I can't = help, but I can attest that the cleaner tool and uninstall functions = leave plenty of Adobe files on your system.  In the past, when I = had just one CS suite installed, and ran uninstall and the cleaner = scripts, I'd do an EasyFind for "Adobe," and would locate over 30 files = with "adobe" in the name.
>>>>
>>>> And = I would expect that authorization files don't have "adobe" in the name, = and likely invisible, to make them harder to crack.
= >>>>
>>>> I think that's why a fresh OS = install first is the only way to do a clean install of the apps. =  You also should get the thirty day trial reset on a clean OS = install.  That may at least allow you to finish your work until you = get your authorization issues sussed.
>>>>
= >>>>
>>>>
>>>>
= >>>> On Apr 25, 2013, at 11:23 AM, Daniel Monro wrote:
= >>>>
>>>>> Hey Benny,
= >>>>>
>>>>> I went from C3 to CS6 on = this machine, with iterations of all builds. I had those same remnants = that the adobe cleaner didn't get, too. I gathered them up manually and = burned them to a disc and then deleted all of them. Never gave me = trouble and I've never needed that disc....
>>>>>
= >>>>> For what its worth.
>>>>>
= >>>>> Good luck,
>>>>> D
= >>>>>
>>>>>
>>>>> = On ThursdayApr 252013, at 11:50 AM, Benny Christensen <bennychristensen@me.com> = wrote:
>>>>>
>>>>>> I have bits = of Adobe stuff in my Library going back to CS3. Who starts every update = with a virgin system and hard drive? I still have working versions of = CS5.5 apps because until recently I CS6 wouldn't run all of the plugins = I have.
>>>>>>
>>>>>> I = would give the error codes, but I have already read the dozens of = related threads on the Adobe and Google search sites. Some of these = errors go back to CS5 updates. None of them have provided a cure beyond = erasing everything and starting over, which still doesn't work. That = just results in a different error code. Plus, it takes forever to = download and install all this stuff, and I have a dual T1 connection. = FOREVER.
>>>>>>
>>>>>> I = have tried this on a fairly new Macbook Pro and my main MacPro computer. = Same deal.
>>>>>>
>>>>>> = Look, I am no fan of the cloud because of exactly this kind of BS. Adobe = isn't doing me any favors. I don't owe them anything. They sell (rent) = me tools and I use them to make money. When their delivery mechanism is = as buggy as this, they deserve to answer for it.
= >>>>>>
>>>>>> I've been using = Photoshop & After Effects since the early 90's. If there was a = better alternative I would use them and forget about Adobe.
= >>>>>>
>>>>>> Extremely = frustrated today.
>>>>>>
= >>>>>> Benny Christensen
>>>>>> = Producers Playhouse
>>>>>>
= >>>>>>
>>>>>>
= >>>>>>
>>>>>>
= >>>>>>
>>>>>>
= >>>>>> On Apr 25, 2013, at 10:27 AM, Steve Oakley = wrote:
>>>>>>
>>>>>>> you = ran the clean up script set to scorched earth mode ?
= >>>>>>>
>>>>>>> w/o = getting into the particulars when I was doing a lot of installs / = uninstalls on a machine and it got wonky, that always worked. did you = try running it twice ?
>>>>>>>
= >>>>>>> well if the clean up script isn't = working...
>>>>>>>
= >>>>>>> try doing a finder search for  CS5, = CS5.5 and CS6 and turn on ( hit plus sign ) System Files are = included
>>>>>>>
= >>>>>>> this will turn up any last stray bits of = the installs, drag them off to the trash and empty.
= >>>>>>>
>>>>>>> a lot of = those files are in System HD/library/application support/Adobe  and = users/your user name/library/application support and user prefs folder. = if library folders aren't visible, google how to enable their = visibility. its a single command line thing to copy and paste to enable = them in 10.8
>>>>>>>
= >>>>>>> another question - where the apps install = onto the system drive ? or another location  ? and do you possibly = have a dual boot setup ?
>>>>>>>
= >>>>>>> S
>>>>>>>
= >>>>>>> On Apr 25, 2013, at 10:15 AM, Benny = Christensen <bennychristensen@me.com> = wrote:
>>>>>>>
= >>>>>>>> Did that. Doesn't work.
= >>>>>>>>
>>>>>>>> = Thanks.
>>>>>>>>
= >>>>>>>> Benny Christensen
= >>>>>>>> Producers Playhouse
= >>>>>>>> Oklahoma City
= >>>>>>>> 405-858-0700
= >>>>>>>>
>>>>>>>> = "To be is to do"--Socrates
>>>>>>>> "To do = is to be"--Jean-Paul Sartre
>>>>>>>> "Do be = do be do"--Frank Sinatra
>>>>>>>>
= >>>>>>>>
= >>>>>>>>
= >>>>>>>>
= >>>>>>>>
= >>>>>>>>
= >>>>>>>>
>>>>>>>> On = Apr 25, 2013, at 10:08 AM, Steve Oakley wrote:
= >>>>>>>>
= >>>>>>>>> you can't just trash your apps. = they have to be properly uninstalled because the uninstall process = updates local housekeeping files on the apps status and removes a lot of = other files.
>>>>>>>>>
= >>>>>>>>> google "adobe cleanup script"
= >>>>>>>>>
= >>>>>>>>> go get it. run it and follow the in = app directions.  this removes not just the apps, but the = housekeeping files too. consider it the nukular deinstall. then = reinstall apps.
>>>>>>>>>
= >>>>>>>>> honestly with the local .DMG = install file its pretty fast and painless, especially with SSD :)
= >>>>>>>>>
= >>>>>>>>> if you had CS6 installed from DVD / = .DMG on the machine and switched to cloud  ... lets just say = sometimes @!#t happens and the clean up script should get you going.
= >>>>>>>>>
= >>>>>>>>> the cloud installers do really = work.
>>>>>>>>>
= >>>>>>>>> S
= >>>>>>>>>
= >>>>>>>>> On Apr 25, 2013, at 8:27 AM, Benny = Christensen <bennychristensen@me.com> = wrote:
>>>>>>>>>
= >>>>>>>>>> I have all over this for the = past few (wasted) days since signing up for the Creative Cloud.
= >>>>>>>>>>
= >>>>>>>>>> None of the updaters work. NONE = OF THEM WORK!!!!
>>>>>>>>>>
= >>>>>>>>>> There are postings all over = describing the errors and the best Adobe can come up with is to trash = all my apps and start over. Are you kidding me?
= >>>>>>>>>>
= >>>>>>>>>> I accidentally did that and the = updaters still don't work. THEY STILL DON"T WORK!!
= >>>>>>>>>>
= >>>>>>>>>> If it is not ready for the real = world they shouldn't be trying to force it down our throats.
= >>>>>>>>>>
= >>>>>>>>>> I'm ranting because this is = wasting way too much of my time. AAAAARRRRGGGGHHHHH!!!!!
= >>>>>>>>>>
= >>>>>>>>>> Benny Christensen
= >>>>>>>>>> Producers Playhouse
= >>>>>>>>>> Oklahoma City
= >>>>>>>>>> +---End of message---+
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>>>>>>>>>
= >>>>>>>>>
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>>>>>>>>
= >>>>>>>>
>>>>>>>> = +---End of message---+
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>>>>>>>
= >>>>>>>
>>>>>>> +---End of = message---+
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>>>>>>
>>>>>>
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>>>>>
>>>>>
= >>>>> +---End of message---+
>>>>> To = unsubscribe send any message to <ae-list-off@media-motion.tv>
>>>>
>>>>
>>>> = +---End of message---+
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>>>
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>>
>>
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-- =
Dean Forss
Technology Consultant, 3D Artist, = Interactive Designer
Direct = 904.557.4189

=
Life = is a wondrous adventure; embrace it, leave yesterday behind, take risks = - not to escape today's life, but to prevent it from escaping = you!

<= /span>
=


= --Apple-Mail-5-362258726--