Return-Path: Received: from oproxy13-pub.unifiedlayer.com ([69.89.16.30] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with SMTP id 5074195 for AE-List@media-motion.tv; Fri, 17 May 2013 14:40:48 +0200 Received: (qmail 18012 invoked by uid 0); 17 May 2013 12:49:49 -0000 Received: from unknown (HELO box459.bluehost.com) (74.220.219.59) by oproxy13.unifiedlayer.com with SMTP; 17 May 2013 12:49:49 -0000 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=imed-design.com; s=default; h=Message-Id:References:To:In-Reply-To:Date:Subject:Content-Type:Mime-Version:From; bh=EKr6TitGKbscQz1MIUQ3xAEZma5q7yPKZTwExOsOVwA=; b=lzIH/TUawO38wf1TytV2HkjOxi9aTw126A9AFUYRgd0jf0PG/Qzqe5/9u+dBpRfam1mpLJsYzqpkjhkjBi0SlBEZL6y31LhhKBsEqCj0aUI3Fvy1rCpVP/54Z5K0hM5u; Received: from [96.244.70.153] (port=56330 helo=new-host.home) by box459.bluehost.com with esmtpa (Exim 4.80) (envelope-from ) id 1UdK6X-0000B5-6b for AE-List@media-motion.tv; Fri, 17 May 2013 06:49:49 -0600 From: Andrew Johnson Mime-Version: 1.0 (Apple Message framework v1085) Content-Type: multipart/alternative; boundary=Apple-Mail-288--354235434 Subject: Re: [AE] Source files. Again Date: Fri, 17 May 2013 08:49:48 -0400 In-Reply-To: To: After Effects Mail List References: Message-Id: <18BB543A-9988-45FB-B4D4-F8EFFDCDA349@imed-design.com> X-Mailer: Apple Mail (2.1085) X-Identified-User: {2049:box459.bluehost.com:imeddesi:imed-design.com} {sentby:smtp auth 96.244.70.153 authed with aljohnson+imed-design.com} --Apple-Mail-288--354235434 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=us-ascii My next-to-last-resort option - which has worked every single time - is = to spell out the scenario, very professionally, in an email and CC the = offender's immediate superior, even if that superior was not part of the = negotiations. I've even CC-ed VPs and CEOs depending on my level of = frustration. It's amazing how fast things get fixed when you expose such = behavior to their bosses. In my experience, most higher-ups have a = vested interest in the professionalism of their company. You may do any = more work for that particular person, but you'll probably get paid. = However, I've had projects where the CD got pulled from the project over = his exposed behavior and I still got more work down the road. I once had a client decide to change creative direction and hire another = company half-way through a project I was doing for them, but the CD = didn't have the courage to tell me, so I kept working. It was an hourly = job so the billing was piling up. When I delivered the final, they = informed me that I had not been needed for some time and didn't want to = pay. I got the CEO involved (through my CC-ed email response) and he = started communicating with me directly. He wanted me to take 50% payment = for what I did since they wouldn't use any of it. I was professional, = however, and pointed out the obvious that they should have informed me = right away of any change in direction - I would have stopped work = immediately and bill them for work to date. I told him I still require = full payment, but that I would credit them that 50% amount on the NEXT = project they do with me. He thought that was a very professional way of = handling it because they still would get that value of work. FWIW, I = have yet to do another project with them but I did get full payment = quickly.=20 Professionalism is the key.=20 Andrew Johnson iMed Design, Inc. --Apple-Mail-288--354235434 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=us-ascii My = next-to-last-resort option - which has worked every single time - is to = spell out the scenario, very professionally, in an email and CC the = offender's immediate superior, even if that superior was not part of the = negotiations. I've even CC-ed VPs and CEOs depending on my level of = frustration. It's amazing how fast things get fixed when you expose such = behavior to their bosses. In my experience, most higher-ups have a = vested interest in the professionalism of their company. You may do any = more work for that particular person, but you'll probably get paid. = However, I've had projects where the CD got pulled from the project over = his exposed behavior and I still got more work down the = road.

I once had a client decide to change creative direction and = hire another company half-way through a project I was doing for them, = but the CD didn't have the courage to tell me, so I kept working. It was = an hourly job so the billing was piling up. When I delivered the final, = they informed me that I had not been needed for some time and didn't = want to pay. I got the CEO involved (through my CC-ed email response) = and he started communicating with me directly. He wanted me to take 50% = payment for what I did since they wouldn't use any of it. I was = professional, however, and pointed out the obvious that they should have = informed me right away of any change in direction - I would have stopped = work immediately and bill them for work to date. I told him I still = require full payment, but that I would credit them that 50% amount on = the NEXT project they do with me. He thought that was a very = professional way of handling it because they still would get that value = of work. FWIW, I have yet to do another project with them but I did get = full payment quickly. 

Professionalism is the = key. 


iMed Design, Inc.