Return-Path: Received: from st11p02mm-asmtp004.mac.com ([17.172.220.239] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5074200 for AE-List@media-motion.tv; Fri, 17 May 2013 14:49:46 +0200 Received: from [10.189.7.183] (unknown [157.166.175.129]) by st11p02mm-asmtp004.mac.com (Oracle Communications Messaging Server 7u4-24.01(7.0.4.24.0) 64bit (built Jan 3 2012)) with ESMTPSA id <0MMY004O91DQA770@st11p02mm-asmtp004.mac.com> for AE-List@media-motion.tv; Fri, 17 May 2013 12:58:39 +0000 (GMT) X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.10.8626,1.0.431,0.0.0000 definitions=2013-05-17_05:2013-05-17,2013-05-17,1970-01-01 signatures=0 X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 ipscore=0 suspectscore=0 phishscore=0 bulkscore=0 adultscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=6.0.2-1305010000 definitions=main-1305170108 From: Daniel Monro Content-type: multipart/alternative; boundary="Apple-Mail=_F1818C00-416A-4B65-B194-BD39F29C3A2A" Message-id: <030FAB07-5236-45AC-9D0B-9F9F7B6AEB84@mac.com> MIME-version: 1.0 (Mac OS X Mail 6.3 \(1503\)) Subject: Re: [AE] Source files. Again Date: Fri, 17 May 2013 08:58:39 -0400 References: To: After Effects Mail List In-reply-to: X-Mailer: Apple Mail (2.1503) --Apple-Mail=_F1818C00-416A-4B65-B194-BD39F29C3A2A Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=us-ascii Turning the old "give me a deal now and we'll pay you lots next time" = thing around. Well done. D On FridayMay 172013, at 8:49 AM, Andrew Johnson = wrote: > My next-to-last-resort option - which has worked every single time - = is to spell out the scenario, very professionally, in an email and CC = the offender's immediate superior, even if that superior was not part of = the negotiations. I've even CC-ed VPs and CEOs depending on my level of = frustration. It's amazing how fast things get fixed when you expose such = behavior to their bosses. In my experience, most higher-ups have a = vested interest in the professionalism of their company. You may do any = more work for that particular person, but you'll probably get paid. = However, I've had projects where the CD got pulled from the project over = his exposed behavior and I still got more work down the road. >=20 > I once had a client decide to change creative direction and hire = another company half-way through a project I was doing for them, but the = CD didn't have the courage to tell me, so I kept working. It was an = hourly job so the billing was piling up. When I delivered the final, = they informed me that I had not been needed for some time and didn't = want to pay. I got the CEO involved (through my CC-ed email response) = and he started communicating with me directly. He wanted me to take 50% = payment for what I did since they wouldn't use any of it. I was = professional, however, and pointed out the obvious that they should have = informed me right away of any change in direction - I would have stopped = work immediately and bill them for work to date. I told him I still = require full payment, but that I would credit them that 50% amount on = the NEXT project they do with me. He thought that was a very = professional way of handling it because they still would get that value = of work. FWIW, I have yet to do another project with them but I did get = full payment quickly.=20 > Professionalism is the key.=20 >=20 > Andrew Johnson > iMed Design, Inc. >=20 >=20 --Apple-Mail=_F1818C00-416A-4B65-B194-BD39F29C3A2A Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=us-ascii D


On = FridayMay 172013, at 8:49 AM, Andrew Johnson <aljohnson@imed-design.com>= ; wrote:

My next-to-last-resort = option - which has worked every single time - is to spell out the = scenario, very professionally, in an email and CC the offender's = immediate superior, even if that superior was not part of the = negotiations. I've even CC-ed VPs and CEOs depending on my level of = frustration. It's amazing how fast things get fixed when you expose such = behavior to their bosses. In my experience, most higher-ups have a = vested interest in the professionalism of their company. You may do any = more work for that particular person, but you'll probably get paid. = However, I've had projects where the CD got pulled from the project over = his exposed behavior and I still got more work down the = road.

I once had a client decide to = change creative direction and hire another company half-way through a = project I was doing for them, but the CD didn't have the courage to tell = me, so I kept working. It was an hourly job so the billing was piling = up. When I delivered the final, they informed me that I had not been = needed for some time and didn't want to pay. I got the CEO involved = (through my CC-ed email response) and he started communicating with me = directly. He wanted me to take 50% payment for what I did since they = wouldn't use any of it. I was professional, however, and pointed out the = obvious that they should have informed me right away of any change in = direction - I would have stopped work immediately and bill them for work = to date. I told him I still require full payment, but that I would = credit them that 50% amount on the NEXT project they do with me. He = thought that was a very professional way of handling it because they = still would get that value of work. FWIW, I have yet to do another = project with them but I did get full payment = quickly. 
Professionalism is the key. 

Andrew = Johnson
iMed Design, Inc.