Return-Path: Received: from mail-yh0-f42.google.com ([209.85.213.42] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5074720 for AE-List@media-motion.tv; Sat, 18 May 2013 05:59:00 +0200 Received: by mail-yh0-f42.google.com with SMTP id t59so1188748yho.1 for ; Fri, 17 May 2013 21:08:05 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=x-received:from:content-type:message-id:mime-version:subject:date :references:to:in-reply-to:x-mailer; bh=xWmSXsw5vkIqjt+kWpJ/z/Ix5Y6q/bwhflBA6SrvOBQ=; b=Uy1YKUav7HRwRRsaw97Ev8zvvjelvecjvRfKPEhKEsxIgGOBLnmWD7IH6n+0TMaZpH 9Rl9++8OPIDVJ9kKuhfuGBw479vpkE0Olx73fkmD8ZIG4/OoiYyegdU+229jY066xT4V ebrjd9zPTvWhqO7bcPj9IsXT04294vmCm/GkqQC3feaSpw6m452RxDQqk7x801yGODM0 LDFttPwAn/rQJQNGUm2O5nFIDWIFXD7sFiOLFzrg/XaE/qBB9VR11RGq1VcgTsc3Md2X YeO/YHA6YUSoR7xG846QPVc77KrE/8atAUsG/WD++VeGVSr6ps9yA/XU05cueQbYVKmi G9+w== X-Received: by 10.236.181.101 with SMTP id k65mr5750634yhm.171.1368850085096; Fri, 17 May 2013 21:08:05 -0700 (PDT) Return-Path: Received: from [192.168.1.133] (50-10-108-75.gar.clearwire-wmx.net. [50.10.108.75]) by mx.google.com with ESMTPSA id i75sm22481907yhi.9.2013.05.17.21.08.03 for (version=TLSv1 cipher=ECDHE-RSA-RC4-SHA bits=128/128); Fri, 17 May 2013 21:08:04 -0700 (PDT) From: Joe Stern Content-Type: multipart/alternative; boundary="Apple-Mail=_21A96ACE-60B3-4A5A-A5ED-17EA8795E81B" Message-Id: <75D63E7C-6866-40EC-846B-E6D479C8AC6E@gmail.com> Mime-Version: 1.0 (Mac OS X Mail 6.3 \(1503\)) Subject: Re: [AE] Source files. Again Date: Sat, 18 May 2013 00:08:02 -0400 References: To: "After Effects Mail List" In-Reply-To: X-Mailer: Apple Mail (2.1503) --Apple-Mail=_21A96ACE-60B3-4A5A-A5ED-17EA8795E81B Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=us-ascii Nicely done...bravo to you. Makes the next negotiation easier.=20 Congrats! Joe Stern CNN Post Production Atlanta On May 17, 2013, at 8:49 AM, Andrew Johnson = wrote: > My next-to-last-resort option - which has worked every single time - = is to spell out the scenario, very professionally, in an email and CC = the offender's immediate superior, even if that superior was not part of = the negotiations. I've even CC-ed VPs and CEOs depending on my level of = frustration. It's amazing how fast things get fixed when you expose such = behavior to their bosses. In my experience, most higher-ups have a = vested interest in the professionalism of their company. You may do any = more work for that particular person, but you'll probably get paid. = However, I've had projects where the CD got pulled from the project over = his exposed behavior and I still got more work down the road. >=20 > I once had a client decide to change creative direction and hire = another company half-way through a project I was doing for them, but the = CD didn't have the courage to tell me, so I kept working. It was an = hourly job so the billing was piling up. When I delivered the final, = they informed me that I had not been needed for some time and didn't = want to pay. I got the CEO involved (through my CC-ed email response) = and he started communicating with me directly. He wanted me to take 50% = payment for what I did since they wouldn't use any of it. I was = professional, however, and pointed out the obvious that they should have = informed me right away of any change in direction - I would have stopped = work immediately and bill them for work to date. I told him I still = require full payment, but that I would credit them that 50% amount on = the NEXT project they do with me. He thought that was a very = professional way of handling it because they still would get that value = of work. FWIW, I have yet to do another project with them but I did get = full payment quickly.=20 > Professionalism is the key.=20 >=20 > Andrew Johnson > iMed Design, Inc. >=20 >=20 --Apple-Mail=_21A96ACE-60B3-4A5A-A5ED-17EA8795E81B Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=us-ascii aljohnson@imed-design.com>= ; wrote:
My next-to-last-resort = option - which has worked every single time - is to spell out the = scenario, very professionally, in an email and CC the offender's = immediate superior, even if that superior was not part of the = negotiations. I've even CC-ed VPs and CEOs depending on my level of = frustration. It's amazing how fast things get fixed when you expose such = behavior to their bosses. In my experience, most higher-ups have a = vested interest in the professionalism of their company. You may do any = more work for that particular person, but you'll probably get paid. = However, I've had projects where the CD got pulled from the project over = his exposed behavior and I still got more work down the = road.

I once had a client decide to = change creative direction and hire another company half-way through a = project I was doing for them, but the CD didn't have the courage to tell = me, so I kept working. It was an hourly job so the billing was piling = up. When I delivered the final, they informed me that I had not been = needed for some time and didn't want to pay. I got the CEO involved = (through my CC-ed email response) and he started communicating with me = directly. He wanted me to take 50% payment for what I did since they = wouldn't use any of it. I was professional, however, and pointed out the = obvious that they should have informed me right away of any change in = direction - I would have stopped work immediately and bill them for work = to date. I told him I still require full payment, but that I would = credit them that 50% amount on the NEXT project they do with me. He = thought that was a very professional way of handling it because they = still would get that value of work. FWIW, I have yet to do another = project with them but I did get full payment = quickly. 
Professionalism is the key. 

Andrew = Johnson
iMed Design, Inc.