Return-Path: Received: from p3plwbeout04-04.prod.phx3.secureserver.net ([72.167.218.225] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5077056 for ae-list@media-motion.tv; Tue, 21 May 2013 00:55:22 +0200 Received: from localhost ([72.167.218.244]) by p3plwbeout04-04.prod.phx3.secureserver.net with bizsmtp id eP4Y1l0015GyNsw01P4Y6P; Mon, 20 May 2013 16:04:32 -0700 X-SID: eP4Y1l0015GyNsw01 Received: (qmail 19845 invoked by uid 99); 20 May 2013 23:04:32 -0000 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset="utf-8" X-Originating-IP: 75.83.121.31 User-Agent: Workspace Webmail 5.6.38 Message-Id: <20130520160431.89259f98f291d771214680e8971719cb.73cd48d9e9.wbe@email04.secureserver.net> From: "Robert W. Walker" To: "After Effects Mail List" Subject: AE CS6 Re-install Date: Mon, 20 May 2013 16:04:31 -0700 Mime-Version: 1.0 I am having problems with AE CS6 11.0.2 crashing with certain RED files=0At= hat were no problem at all a month ago, and now with a two-year-old=0Aproje= ct that I just restored in order to update it. I think I'm at the=0A"Re-in= stall the app" phase of the troubleshoot.=0A=0AI'm having a brain-freeze as= to where to get the installer. I can find=0Athe 11.0.2 updater but I need= the full installer, don't I? Do I have to=0Auninstall 11.0.2 first? What= about all my plug-ins? Argh.=0A=0ARobert W. Walker=0ALos Angeles=0A