Return-Path: Received: from mail-vb0-f53.google.com ([209.85.212.53] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5124208 for AE-List@media-motion.tv; Sat, 29 Jun 2013 00:26:16 +0200 Received: by mail-vb0-f53.google.com with SMTP id p12so2200591vbe.12 for ; Fri, 28 Jun 2013 15:36:41 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:in-reply-to:references:date:message-id:subject:from:to :content-type; bh=EQira5Lg+c3yP/B91eeQBtFnA1k0azbRzmBEXArUpw0=; b=VYfByhmMRbuyXgqLcO8zE/D77g5ShpDGxFf7fMHieW7m7ar676cOQo8S66AumNEm9s pzk+aSIxyORDjzDGCHJei/BLSAnWImiDHrxo1ParHqKdZI2lShI15ozkLY1bF1Ns79RB 5Bz47GrFeOPDzmKTOXwktgErdqIn9yQW3Km/gKAZyPj26w8kdFIK8kIgyEgEl0UCpfrr t3BiOn38l31kqX9sh+lt3mVMJI5MjK44FsluyJayCXCi9C8IA4A9B5Shv0XFCNMaHgUw 9W+c8lUa4EOO1Fm4/Nf33bWJjt4dEFmaE30G/Si1bB73uTAz+Pwgd7zC/j4RPgCpZAjB 1kBg== MIME-Version: 1.0 X-Received: by 10.220.67.10 with SMTP id p10mr6170530vci.85.1372459001064; Fri, 28 Jun 2013 15:36:41 -0700 (PDT) Received: by 10.52.0.239 with HTTP; Fri, 28 Jun 2013 15:36:40 -0700 (PDT) In-Reply-To: References: Date: Fri, 28 Jun 2013 15:36:40 -0700 Message-ID: Subject: Re: [AE] Ae CC (12.0) won't import footage From: Todd Kopriva To: After Effects Mail List Content-Type: multipart/alternative; boundary=047d7b3439483a32d704e03e838f --047d7b3439483a32d704e03e838f Content-Type: text/plain; charset=windows-1252 Content-Transfer-Encoding: quoted-printable Jim, We aren't ignoring this. Thanks for having the conversation with yourself out loud here so that we can see/hear it. We're about to start a week-long shutdown, so it's unlikely that anyone will be contacting you this coming week, but we'll be in touch soon after that. On Fri, Jun 28, 2013 at 8:09 AM, Jim Curtis wrote: > I know this looks like I'm having a conversation with myself, but this AJ= A > Adobe plug for CC situation has gotten worse than ever. > > After restoring the plug-in, and achieving satisfaction for a few hours > yesterday, my ENTIRE COMPUTER became very sluggish and unresponsive. I > could move the mouse, but I couldn't do anything in Ae CC. Switching to > other apps was slow, and they were very sluggish. I thought I had an OS > problem. > > I forced my computer to reboot with the power switch, and the computer > then functioned OK. > > I deleted the AJA Adobe plug-in before launching Ae CC, and was able to > finish my work. > > That plug in for Ae is bad news. It does continue to work OK in Pr, > though. > > I'm still not sure if Ae or the AJA plug-in is the problem, but the fact > it works great in Pr tends to steer me in the direction of Ae. > > Would be interested to hear experiences from other AJA or even BMD users > with Ae CC and external i/o cards or devices. > > > > On Jun 27, 2013, at 10:37 AM, Jim Curtis wrote: > > > FYI, I may have jumped the gun giving the all clear on this issue. > > > > I just exported a countdown leader from Pr CC in ProRes, and tried to > import it into Ae CC, and I got the same error message. I proceeded > directly to delete the AJA folder in the Ae CC Plug-ins folder, and I was > able to import the movie after a relaunch. > > > > So, next=85 I quit Ae, and unzipped the AJA folder that contained the A= JA > Adobe driver that I had zipped right after a clean install. > > > > I was then able to reopen the project and use the external monitoring > feature. > > > > This leads me to conclude that the AJA Adobe plug in gets corrupted > fairly easily. What I'm not certain about, though, is whether the AJA > driver is defective, or whether it's Ae that's corrupting it. So, I'm no= t > sure where to file the bug report. > > > > - > > On a related note: > > > > Pr prefs get corrupted so easily (several times per day, some times) > that I have a similar refresh strategy that puts me back in business afte= r > a quit, refresh prefs and relaunch routine. > > > > In case anybody is interested, my method is to launch Pr with a clean > set of prefs, adjust them how I want them, and then before starting any > work on projects, zip the prefs, and create an alias to the enclosing > folder on my desktop. That way, I can quit Pr, open the prefs folder, > trash the prefs, unzip the "clean modified" prefs, and relaunch Pr. I do > lose the Recent Items, but that's a small price to pay. > > > > With Digital Rebellion's Preference Manager, I was able to refresh pref= s > about as easily with CS6 and previous, but it's not yet been updated for = CC. > > > > > > > > On Jun 23, 2013, at 7:20 PM, Todd Kopriva wrote: > > > >> Good to know. > >> > >> Please, everyone, spread the word that folks with AJA components need > to get the updated versions. > >> > >>> -----Original Message----- > >>> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On > Behalf Of > >>> Jim Curtis > >>> Sent: Sunday, 23 June 2013 16:27 > >>> To: After Effects Mail List > >>> Subject: Re: [AE] Ae CC (12.0) won't import footage > >>> > >>> Following up on this: > >>> > >>> I noticed the AJA 10.4.5 Control Panel was now available for download= . > I > >>> installed it and reinstalled the AJA Adobe plugin 10.4.5 again, and > now I can > >>> import ProRes movies without the error, and I got my external > monitoring > >>> back. > >>> > >>> Yay! > >> end any message to > >> > >> +---End of message---+ > >> To unsubscribe send any message to > > > > > > +---End of message---+ > > To unsubscribe send any message to > > > +---End of message---+ > To unsubscribe send any message to > --047d7b3439483a32d704e03e838f Content-Type: text/html; charset=windows-1252 Content-Transfer-Encoding: quoted-printable Jim,

We aren't ignoring this. Thanks for having the = conversation with yourself out loud here so that we can see/hear it.
<= div>
We're about to start a week-long shutdown, so it'= ;s unlikely that anyone will be contacting you this coming week, but we'= ;ll be in touch soon after that.


On Fri, Jun 28, 2013 at 8:09 AM, Ji= m Curtis <jpcurtis@me.com> wrote:
I know this looks like I'm having a conversation with myself, but this = AJA Adobe plug for CC situation has gotten worse than ever.

After restoring the plug-in, and achieving satisfaction for a few hours yes= terday, my ENTIRE COMPUTER became very sluggish and unresponsive. =A0I coul= d move the mouse, but I couldn't do anything in Ae CC. =A0Switching to = other apps was slow, and they were very sluggish. =A0I thought I had an OS = problem.

I forced my computer to reboot with the power switch, and the computer then= functioned OK.

I deleted the AJA Adobe plug-in before launching Ae CC, and was able to fin= ish my work.

That plug in for Ae is bad news. =A0It does continue to work OK in Pr, thou= gh.

I'm still not sure if Ae or the AJA plug-in is the problem, but the fac= t it works great in Pr tends to steer me in the direction of Ae.

Would be interested to hear experiences from other AJA or even BMD users wi= th Ae CC and external i/o cards or devices.



On Jun 27, 2013, at 10:37 AM, Jim Curtis wrote:

> FYI, I may have jumped the gun giving the all clear on this issue.
>
> I just exported a countdown leader from Pr CC in ProRes, and tried to = import it into Ae CC, and I got the same error message. =A0I proceeded dire= ctly to delete the AJA folder in the Ae CC Plug-ins folder, and I was able = to import the movie after a relaunch.
>
> So, next=85 I quit Ae, and unzipped the AJA folder that contained the = AJA Adobe driver that I had zipped right after a clean install.
>
> I was then able to reopen the project and use the external monitoring = feature.
>
> This leads me to conclude that the AJA Adobe plug in gets corrupted fa= irly easily. =A0What I'm not certain about, though, is whether the AJA = driver is defective, or whether it's Ae that's corrupting it. =A0So= , I'm not sure where to file the bug report.
>
> -
> On a related note:
>
> Pr prefs get corrupted so easily (several times per day, some times) t= hat I have a similar refresh strategy that puts me back in business after a= quit, refresh prefs and relaunch routine.
>
> In case anybody is interested, my method is to launch Pr with a clean = set of prefs, adjust them how I want them, and then before starting any wor= k on projects, zip the prefs, and create an alias to the enclosing folder o= n my desktop. =A0That way, I can quit Pr, open the prefs folder, trash the = prefs, unzip the "clean modified" prefs, and relaunch Pr. =A0I do= lose the Recent Items, but that's a small price to pay.
>
> With Digital Rebellion's Preference Manager, I was able to refresh= prefs about as easily with CS6 and previous, but it's not yet been upd= ated for CC.
>
>
>
> On Jun 23, 2013, at 7:20 PM, Todd Kopriva wrote:
>
>> Good to know.
>>
>> Please, everyone, spread the word that folks with AJA components n= eed to get the updated versions.
>>
>>> -----Original Message-----
>>> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of
>>> Jim Curtis
>>> Sent: Sunday, 23 June 2013 16:27
>>> To: After Effects Mail List
>>> Subject: Re: [AE] Ae CC (12.0) won't import footage
>>>
>>> Following up on this:
>>>
>>> I noticed the AJA 10.4.5 Control Panel was now available for d= ownload. =A0I
>>> installed it and reinstalled the AJA Adobe plugin 10.4.5 again= , and now I can
>>> import ProRes movies without the error, and I got my external = monitoring
>>> back.
>>>
>>> Yay!
>> end any message to <ae-list-off@media-motion.tv>
>>
>> +---End of message---+
>> To unsubscribe send any message to <ae-list-off@media-motion.tv>
>
>
> +---End of message---+
> To unsubscribe send any message to <ae-list-off@media-motion.tv>


+---End of message---+
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