Return-Path: Received: from nk11p03mm-asmtp002.mac.com ([17.158.232.237] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5124271 for AE-List@media-motion.tv; Sat, 29 Jun 2013 01:08:31 +0200 Received: from [192.168.1.68] ([99.152.153.100]) by nk11p03mm-asmtp002.mac.com (Oracle Communications Messaging Server 7u4-26.01(7.0.4.26.0) 64bit (built Jul 13 2012)) with ESMTPSA id <0MP400B9MM3JYN40@nk11p03mm-asmtp002.mac.com> for AE-List@media-motion.tv; Fri, 28 Jun 2013 23:18:57 +0000 (GMT) X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.10.8794,1.0.431,0.0.0000 definitions=2013-06-28_09:2013-06-28,2013-06-28,1970-01-01 signatures=0 X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 ipscore=0 suspectscore=2 phishscore=0 bulkscore=0 adultscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=6.0.2-1305010000 definitions=main-1306280236 From: Jim Curtis MIME-version: 1.0 (Apple Message framework v1283) Content-type: multipart/alternative; boundary="Apple-Mail=_8204C025-0866-4D61-AB6D-B945A75ECEBA" Subject: Re: [AE] Ae CC (12.0) won't import footage Date: Fri, 28 Jun 2013 18:18:55 -0500 In-reply-to: To: After Effects Mail List References: Message-id: <913E192D-FE76-4654-8025-D7B35EC83F85@me.com> X-Mailer: Apple Mail (2.1283) --Apple-Mail=_8204C025-0866-4D61-AB6D-B945A75ECEBA Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=windows-1252 Todd, Thanks for listening. I'll be running some tests over the coming week, = to try to suss a better theory of what's causing this. I found some corrupt files on my drive, and that's been known to bring = Pr and Ae to a halt before.=20 And I'm seeing a 300 - 500+ GB VM size on my Activity Monitor, and that = seems outrageously high. Disk swaps of that magnitude are bound to = present plenty of beach balls. I need a more scientific, repeatable theory as to what the real culprit = is. And I'll be happy to share any information that I can bring to light. Jim C. On Jun 28, 2013, at 5:36 PM, Todd Kopriva wrote: > Jim, >=20 > We aren't ignoring this. Thanks for having the conversation with = yourself out loud here so that we can see/hear it. >=20 > We're about to start a week-long shutdown, so it's unlikely that = anyone will be contacting you this coming week, but we'll be in touch = soon after that. >=20 >=20 > On Fri, Jun 28, 2013 at 8:09 AM, Jim Curtis wrote: > I know this looks like I'm having a conversation with myself, but this = AJA Adobe plug for CC situation has gotten worse than ever. >=20 > After restoring the plug-in, and achieving satisfaction for a few = hours yesterday, my ENTIRE COMPUTER became very sluggish and = unresponsive. I could move the mouse, but I couldn't do anything in Ae = CC. Switching to other apps was slow, and they were very sluggish. I = thought I had an OS problem. >=20 > I forced my computer to reboot with the power switch, and the computer = then functioned OK. >=20 > I deleted the AJA Adobe plug-in before launching Ae CC, and was able = to finish my work. >=20 > That plug in for Ae is bad news. It does continue to work OK in Pr, = though. >=20 > I'm still not sure if Ae or the AJA plug-in is the problem, but the = fact it works great in Pr tends to steer me in the direction of Ae. >=20 > Would be interested to hear experiences from other AJA or even BMD = users with Ae CC and external i/o cards or devices. >=20 >=20 >=20 > On Jun 27, 2013, at 10:37 AM, Jim Curtis wrote: >=20 > > FYI, I may have jumped the gun giving the all clear on this issue. > > > > I just exported a countdown leader from Pr CC in ProRes, and tried = to import it into Ae CC, and I got the same error message. I proceeded = directly to delete the AJA folder in the Ae CC Plug-ins folder, and I = was able to import the movie after a relaunch. > > > > So, next=85 I quit Ae, and unzipped the AJA folder that contained = the AJA Adobe driver that I had zipped right after a clean install. > > > > I was then able to reopen the project and use the external = monitoring feature. > > > > This leads me to conclude that the AJA Adobe plug in gets corrupted = fairly easily. What I'm not certain about, though, is whether the AJA = driver is defective, or whether it's Ae that's corrupting it. So, I'm = not sure where to file the bug report. > > > > - > > On a related note: > > > > Pr prefs get corrupted so easily (several times per day, some times) = that I have a similar refresh strategy that puts me back in business = after a quit, refresh prefs and relaunch routine. > > > > In case anybody is interested, my method is to launch Pr with a = clean set of prefs, adjust them how I want them, and then before = starting any work on projects, zip the prefs, and create an alias to the = enclosing folder on my desktop. That way, I can quit Pr, open the prefs = folder, trash the prefs, unzip the "clean modified" prefs, and relaunch = Pr. I do lose the Recent Items, but that's a small price to pay. > > > > With Digital Rebellion's Preference Manager, I was able to refresh = prefs about as easily with CS6 and previous, but it's not yet been = updated for CC. > > > > > > > > On Jun 23, 2013, at 7:20 PM, Todd Kopriva wrote: > > > >> Good to know. > >> > >> Please, everyone, spread the word that folks with AJA components = need to get the updated versions. > >> > >>> -----Original Message----- > >>> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On = Behalf Of > >>> Jim Curtis > >>> Sent: Sunday, 23 June 2013 16:27 > >>> To: After Effects Mail List > >>> Subject: Re: [AE] Ae CC (12.0) won't import footage > >>> > >>> Following up on this: > >>> > >>> I noticed the AJA 10.4.5 Control Panel was now available for = download. I > >>> installed it and reinstalled the AJA Adobe plugin 10.4.5 again, = and now I can > >>> import ProRes movies without the error, and I got my external = monitoring > >>> back. > >>> > >>> Yay! > >> end any message to > >> > >> +---End of message---+ > >> To unsubscribe send any message to > > > > > > +---End of message---+ > > To unsubscribe send any message to >=20 >=20 > +---End of message---+ > To unsubscribe send any message to >=20 --Apple-Mail=_8204C025-0866-4D61-AB6D-B945A75ECEBA Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=windows-1252
Jim,

We aren't ignoring this. Thanks = for having the conversation with yourself out loud here so that we can = see/hear it.

We're about to start a week-long = shutdown, so it's unlikely that anyone will be contacting you this = coming week, but we'll be in touch soon after that.


On Fri, Jun 28, 2013 at 8:09 AM, = Jim Curtis <jpcurtis@me.com> wrote:
I know this looks like I'm having a conversation with myself, but this = AJA Adobe plug for CC situation has gotten worse than ever.

After restoring the plug-in, and achieving satisfaction for a few hours = yesterday, my ENTIRE COMPUTER became very sluggish and unresponsive. =  I could move the mouse, but I couldn't do anything in Ae CC. =  Switching to other apps was slow, and they were very sluggish. =  I thought I had an OS problem.

I forced my computer to reboot with the power switch, and the computer = then functioned OK.

I deleted the AJA Adobe plug-in before launching Ae CC, and was able to = finish my work.

That plug in for Ae is bad news.  It does continue to work OK in = Pr, though.

I'm still not sure if Ae or the AJA plug-in is the problem, but the fact = it works great in Pr tends to steer me in the direction of Ae.

Would be interested to hear experiences from other AJA or even BMD users = with Ae CC and external i/o cards or devices.



On Jun 27, 2013, at 10:37 AM, Jim Curtis wrote:

> FYI, I may have jumped the gun giving the all clear on this = issue.
>
> I just exported a countdown leader from Pr CC in ProRes, and tried = to import it into Ae CC, and I got the same error message.  I = proceeded directly to delete the AJA folder in the Ae CC Plug-ins = folder, and I was able to import the movie after a relaunch.
>
> So, next=85 I quit Ae, and unzipped the AJA folder that contained = the AJA Adobe driver that I had zipped right after a clean install.
>
> I was then able to reopen the project and use the external = monitoring feature.
>
> This leads me to conclude that the AJA Adobe plug in gets corrupted = fairly easily.  What I'm not certain about, though, is whether the = AJA driver is defective, or whether it's Ae that's corrupting it. =  So, I'm not sure where to file the bug report.
>
> -
> On a related note:
>
> Pr prefs get corrupted so easily (several times per day, some = times) that I have a similar refresh strategy that puts me back in = business after a quit, refresh prefs and relaunch routine.
>
> In case anybody is interested, my method is to launch Pr with a = clean set of prefs, adjust them how I want them, and then before = starting any work on projects, zip the prefs, and create an alias to the = enclosing folder on my desktop.  That way, I can quit Pr, open the = prefs folder, trash the prefs, unzip the "clean modified" prefs, and = relaunch Pr.  I do lose the Recent Items, but that's a small price = to pay.
>
> With Digital Rebellion's Preference Manager, I was able to refresh = prefs about as easily with CS6 and previous, but it's not yet been = updated for CC.
>
>
>
> On Jun 23, 2013, at 7:20 PM, Todd Kopriva wrote:
>
>> Good to know.
>>
>> Please, everyone, spread the word that folks with AJA = components need to get the updated versions.
>>
>>> -----Original Message-----
>>> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On = Behalf Of
>>> Jim Curtis
>>> Sent: Sunday, 23 June 2013 16:27
>>> To: After Effects Mail List
>>> Subject: Re: [AE] Ae CC (12.0) won't import footage
>>>
>>> Following up on this:
>>>
>>> I noticed the AJA 10.4.5 Control Panel was now available = for download.  I
>>> installed it and reinstalled the AJA Adobe plugin 10.4.5 = again, and now I can
>>> import ProRes movies without the error, and I got my = external monitoring
>>> back.
>>>
>>> Yay!
>> end any message to <ae-list-off@media-motion.tv>
>>
>> +---End of message---+
>> To unsubscribe send any message to <ae-list-off@media-motion.tv>
>
>
> +---End of message---+
> To unsubscribe send any message to <ae-list-off@media-motion.tv>


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