Jim,

We aren't ignoring this. Thanks for having the conversation with yourself out loud here so that we can see/hear it.

We're about to start a week-long shutdown, so it's unlikely that anyone will be contacting you this coming week, but we'll be in touch soon after that.

On Fri, Jun 28, 2013 at 8:09 AM, Jim Curtis <jpcurtis@me.com> wrote:

I know this looks like I'm having a conversation with myself, but this AJA Adobe plug for CC situation has gotten worse than ever.

After restoring the plug-in, and achieving satisfaction for a few hours yesterday, my ENTIRE COMPUTER became very sluggish and unresponsive.  I could move the mouse, but I couldn't do anything in Ae CC.  Switching to other apps was slow, and they were very sluggish.  I thought I had an OS problem.

I forced my computer to reboot with the power switch, and the computer then functioned OK.

I deleted the AJA Adobe plug-in before launching Ae CC, and was able to finish my work.

That plug in for Ae is bad news.  It does continue to work OK in Pr, though.

I'm still not sure if Ae or the AJA plug-in is the problem, but the fact it works great in Pr tends to steer me in the direction of Ae.

Would be interested to hear experiences from other AJA or even BMD users with Ae CC and external i/o cards or devices.



On Jun 27, 2013, at 10:37 AM, Jim Curtis wrote:

> FYI, I may have jumped the gun giving the all clear on this issue.
>
> I just exported a countdown leader from Pr CC in ProRes, and tried to import it into Ae CC, and I got the same error message.  I proceeded directly to delete the AJA folder in the Ae CC Plug-ins folder, and I was able to import the movie after a relaunch.
>
> So, next… I quit Ae, and unzipped the AJA folder that contained the AJA Adobe driver that I had zipped right after a clean install.
>
> I was then able to reopen the project and use the external monitoring feature.
>
> This leads me to conclude that the AJA Adobe plug in gets corrupted fairly easily.  What I'm not certain about, though, is whether the AJA driver is defective, or whether it's Ae that's corrupting it.  So, I'm not sure where to file the bug report.
>
> -
> On a related note:
>
> Pr prefs get corrupted so easily (several times per day, some times) that I have a similar refresh strategy that puts me back in business after a quit, refresh prefs and relaunch routine.
>
> In case anybody is interested, my method is to launch Pr with a clean set of prefs, adjust them how I want them, and then before starting any work on projects, zip the prefs, and create an alias to the enclosing folder on my desktop.  That way, I can quit Pr, open the prefs folder, trash the prefs, unzip the "clean modified" prefs, and relaunch Pr.  I do lose the Recent Items, but that's a small price to pay.
>
> With Digital Rebellion's Preference Manager, I was able to refresh prefs about as easily with CS6 and previous, but it's not yet been updated for CC.
>
>
>
> On Jun 23, 2013, at 7:20 PM, Todd Kopriva wrote:
>
>> Good to know.
>>
>> Please, everyone, spread the word that folks with AJA components need to get the updated versions.
>>
>>> -----Original Message-----
>>> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of
>>> Jim Curtis
>>> Sent: Sunday, 23 June 2013 16:27
>>> To: After Effects Mail List
>>> Subject: Re: [AE] Ae CC (12.0) won't import footage
>>>
>>> Following up on this:
>>>
>>> I noticed the AJA 10.4.5 Control Panel was now available for download.  I
>>> installed it and reinstalled the AJA Adobe plugin 10.4.5 again, and now I can
>>> import ProRes movies without the error, and I got my external monitoring
>>> back.
>>>
>>> Yay!
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