Return-Path: Received: from mail1.g1.pair.com ([66.39.3.162] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5153791 for AE-List@media-motion.tv; Wed, 24 Jul 2013 09:18:21 +0200 Received: from [10.0.1.21] (c-174-61-151-92.hsd1.wa.comcast.net [174.61.151.92]) by mail1.g1.pair.com (Postfix) with ESMTPSA id 378EA285E8 for ; Wed, 24 Jul 2013 03:29:36 -0400 (EDT) User-Agent: Microsoft-Entourage/12.36.0.130206 Date: Wed, 24 Jul 2013 00:28:42 -0700 Subject: Re: [AE] Bug in CC with timecode plugin From: David Simons To: After Effects Mail List Message-ID: Thread-Topic: [AE] Bug in CC with timecode plugin Thread-Index: Ac6IP2w0NmtQKfsov0e0m9OvBTKl7A== In-Reply-To: Mime-version: 1.0 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Timecode uses Monaco for its font on the mac. Do Basic Text or Numbers crash when you use Monaco on those same machines? If so, try removing & reinstalling Monaco. Actually, I just looked at the code, and it might be caused not by a corrupted font, but by a font with a name that can't be represented in roman characters. If you have a machine that doesn't crash, compare which fonts are not installed on it vs. the crashy machines. Bug 3586583 is our internal tracking number for this issue. In any case, please be sure to submit your crash reports using the Adobe Crash Reporter, and enter your email so we can contact you for details if you're willing (use Help > Adobe Crash Reporter... to re-enable this feature if you've turned it off in the past). Thanks, DaveS P.S. As a workaround and for more flexibility in formatting the timecode text, use the text layer animation preset called "Current Time Format" -- you can double-click it with nothing selected to automatically create a text layer and apply it. > From: Chris Zwar > Reply-To: After Effects Mail List > Date: Mon, 22 Jul 2013 08:02:25 +0000 > To: After Effects Mail List > Subject: Re: [AE] Bug in CC with timecode plugin > > Hmmm I wondered that too but no. I just realised I do have CC on my machine > as well and it has the same problem. That makes it at least 3 and possibly 4 > iMacs here which all crash as soon as the timecode plugin is applied, even to > a brand new project with nothing else in it. > > The crash can be delayed by having caps-lock on, so I have tried a few > different timecode options etc, and also solid sizes, but no fix. BTW the > timecode plugin does not have the option to specify a font. > > The actual crash error is <140735110562176><2>Making New Context. > > Any more suggestions welcome but considering this affects multiple machines > I'm guessing it's just a bug - either Apple or Adobe - and we'll probably use > Dan's timecode expression instead of the plugin. > > -Chris > > -----Original Message----- > From: David Simons [mailto:ae@cosa.com] > Sent: Monday, July 22, 2013 05:06 PM > To: 'After Effects Mail List' > Subject: Re: [AE] Bug in CC with timecode plugin > > Corrupted font? (in a way that doesn't affect CS6 for some reason) > > -DaveS > > >> Just passing on a request from a colleague having difficulty opening a >> supplied project in After Effects CC. >> >> The project is basically a mask template, it's just a few solids and has the >> timecode effect applied to one layer. It was created in CS 6 and opens >> without problems in CS6. As soon as the project is opened in CC it crashes, >> with the error "crash invoked when using the timecode plugin". (it's on the >> same machine). >> >> I don't have CC so I haven't been able to investigate further, any >> suggestions? > > > > +---End of message---+ > To unsubscribe send any message to > > > > > +---End of message---+ > To unsubscribe send any message to