Return-Path: Received: from exprod6og102.obsmtp.com ([64.18.1.183] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5167070 for AE-List@media-motion.tv; Tue, 06 Aug 2013 00:00:02 +0200 Received: from outbound-smtp-1.corp.adobe.com ([192.150.11.134]) by exprod6ob102.postini.com ([64.18.5.12]) with SMTP ID DSNKUgAjHOK8X8hSdqFPP4y3Qe+9++Qdhjwy@postini.com; Mon, 05 Aug 2013 15:11:43 PDT Received: from inner-relay-1.corp.adobe.com ([153.32.1.51]) by outbound-smtp-1.corp.adobe.com (8.12.10/8.12.10) with ESMTP id r75M8AD8022313 for ; Mon, 5 Aug 2013 15:08:10 -0700 (PDT) Received: from nacas01.corp.adobe.com (nacas01.corp.adobe.com [10.8.189.99]) by inner-relay-1.corp.adobe.com (8.12.10/8.12.10) with ESMTP id r75M336p025761 for ; Mon, 5 Aug 2013 15:11:38 -0700 (PDT) Received: from nambx09.corp.adobe.com ([10.8.189.47]) by nacas01.corp.adobe.com ([10.8.189.99]) with mapi; Mon, 5 Aug 2013 15:11:08 -0700 From: Todd Kopriva To: After Effects Mail List Date: Mon, 5 Aug 2013 15:11:07 -0700 Subject: RE: [AE] Ae 12.0 Mac getting import error again Thread-Topic: [AE] Ae 12.0 Mac getting import error again Thread-Index: Ac6SKCKJhBWmvgn6Q8eBvCczW/rw/AAADH8g Message-ID: References: In-Reply-To: Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0 Yes, Tim Kurkoski is digging into this on the Adobe user-to-user forum. Ple= ase share your details with him. We do have a set of fixes in the works for our releases that we're targetin= g for later this year. > -----Original Message----- > From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf = Of > Jim Curtis > Sent: Monday, 05 August 2013 15:07 > To: After Effects Mail List > Subject: Re: [AE] Ae 12.0 Mac getting import error again >=20 > Thank you for that link, Todd. I skimmed the thread. Oy. This is major= ly bad > news. >=20 > On the advice on the forum, I reinstalled the Apple codecs, which similar= ly to > the experience of others, fixed the problem for about five minutes, then = the > footage started getting rejected again. >=20 > I zipped then trashed the DVCPROHDVideoOutput.component, and that > worked for about five minutes, too. Then... kablooey. >=20 > I'm stumped as to why the "now you see it; now you don't" nature of this > bug. Certainly that must be of some significance to your engineers, no? >=20 > Luckily for me (us), I can open the project and Save As CS6. I just got = a new > project with a new (and potentially big) client today, and their footage = is > mostly DVCProHD and ProRes, and their template was AeCC. >=20 > I would had been in deep jeopardy of losing this client and project if I = didn't > have CS6 already. Woe are your new customers. >=20 > I guess I'll take my voice in the discussion to the Adobe forum, because = it > appears there are some Adobe people looking into it over there. >=20 > Thanks again, > Jim >=20 >=20 >=20 >=20 > On Aug 5, 2013, at 2:50 PM, Todd Kopriva wrote: >=20 > > We've been tracking down this problem, and it appears to be because of > > a conflict between After Effects CC (12.0) and a specific version of > > the QuickTime DVCPRO components from Apple video applications (FCP, > > Motion, Compressor). Just the 2009 versions of these components, > > though, so it appears that updating them is fixing the problem for > > folks. > > > > See this thread: > > http://forums.adobe.com/message/5559730#5559730 > > > > +---End of message---+ > > To unsubscribe send any message to >=20 >=20 > +---End of message---+ > To unsubscribe send any message to