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| Hi, We're having issues installing the latest Trapcode suite, I will contact Red Giant too but thought I might get a quicker responser here. The place I'm working at is setting up a new motion studio, they've recently bought 4 new iMacs. Initially they purchased 2 full Trapcode Suites which eventually got installed on all 4 machines as various projects and freelancers moved around. This obviously caused conflicts with serial numbers so yesterday they purchased another 2 full trapcode suites. So now we have 4 Macs and 4 full trapcode suite licenses. The problem is that no matter what we try - including using the Red Giant un-installer - we can't seem to get a unique license on each machine, we keep getting the message 'machine xx has the same serial number. Please re-install etc etc'. We've done that and we're definitely installing a unique serial number on each machine but it doesn't seem to be overwriting the old one. Any suggestions? -Chris |
