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| I've had this same problem as I have two sets - purchased and donated. My resolution has been a new OS install as I assumed it was some hidden code or file. stephen van vuuren 336.202.4777 http://www.insaturnsrings.com/ http://www.sv2dcp.com/ http://www.sv2studios.com/ A film is - or should be - more like music than like fiction. It should be a progression of moods and feelings. The theme, what's behind the emotion, the meaning, all that comes later. -Stanley Kubrick -----Original Message----- From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of Chris Zwar Sent: Tuesday, August 13, 2013 9:55 PM To: After Effects Mail List Subject: [AE] Trapcode Suite serial problem Hi, We're having issues installing the latest Trapcode suite, I will contact Red Giant too but thought I might get a quicker responser here. The place I'm working at is setting up a new motion studio, they've recently bought 4 new iMacs. Initially they purchased 2 full Trapcode Suites which eventually got installed on all 4 machines as various projects and freelancers moved around. This obviously caused conflicts with serial numbers so yesterday they purchased another 2 full trapcode suites. So now we have 4 Macs and 4 full trapcode suite licenses. The problem is that no matter what we try - including using the Red Giant un-installer - we can't seem to get a unique license on each machine, we keep getting the message 'machine xx has the same serial number. Please re-install etc etc'. We've done that and we're definitely installing a unique serial number on each machine but it doesn't seem to be overwriting the old one. Any suggestions? -Chris +---End of message---+ To unsubscribe send any message to <ae-list-off@media-motion.tv> |
