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Subject: Re: [AE] Trapcode Suite serial problem
From: Jim Curtis <jpcurtis@me.com>
In-reply-to: <list-5175751@media-motion.tv>
Date: Tue, 13 Aug 2013 21:15:25 -0500
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Message-id: <4223CC2E-9970-4C7D-A6C7-AEC782B502CF@me.com>
References: <list-5175751@media-motion.tv>
To: After Effects Mail List <AE-List@media-motion.tv>, stephen@sv2studios.com

Some software authorizations are stored in an invisible file with an =
inscrutable name.  =20

Some software with a trial mode installs a file as well, and if you can =
find the secret file, deleting it can reset the trial mode.

This is why a clean install resets your authorizations.

For good reasons, the companies that make the software don't want these =
file names or locations known.

But, it's very aggravating when you've paid the license and you can't =
use your software.

Some authorizations for Ae plug-ins are stored in the plug-ins =
preferences.  Deleting the prefs can force the plug-in to ask you to =
authorize them.

That may put you back in business.


On Aug 13, 2013, at 9:00 PM, Stephen van Vuuren <stephen@sv2studios.com> =
wrote:

> I've had this same problem as I have two sets - purchased and donated. =
My
> resolution has been a new OS install as I assumed it was some hidden =
code or
> file.
>=20
> stephen van vuuren
> 336.202.4777
>=20
> http://www.insaturnsrings.com/
> http://www.sv2dcp.com/
> http://www.sv2studios.com/
>=20
> A film is - or should be - more like music than like fiction. It =
should be a
> progression of moods and feelings. The theme, what's behind the =
emotion, the
> meaning, all that comes later.
> -Stanley Kubrick
>=20
>=20
> -----Original Message-----
> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On =
Behalf Of
> Chris Zwar
> Sent: Tuesday, August 13, 2013 9:55 PM
> To: After Effects Mail List
> Subject: [AE] Trapcode Suite serial problem
>=20
> Hi,
>=20
> We're having issues installing the latest Trapcode suite, I will =
contact Red
> Giant too but thought I might get a quicker responser here.
>=20
> The place I'm working at is setting up a new motion studio, they've =
recently
> bought 4 new iMacs.  Initially they purchased 2 full Trapcode Suites =
which
> eventually got installed on all 4 machines as various projects and
> freelancers moved around.  This obviously caused conflicts with serial
> numbers so yesterday they purchased another 2 full trapcode suites.  =
So now
> we have 4 Macs and 4 full trapcode suite licenses. =20
>=20
> The problem is that no matter what we try - including using the Red =
Giant
> un-installer - we can't seem to get a unique license on each machine, =
we
> keep getting the message 'machine xx has the same serial number.  =
Please
> re-install etc etc'.  We've done that and we're definitely installing =
a
> unique serial number on each machine but it doesn't seem to be =
overwriting
> the old one.
>=20
> Any suggestions?
>=20
>=20
> -Chris
>=20
>=20
>=20
> +---End of message---+
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>=20
>=20
>=20
> +---End of message---+
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