Some software authorizations are stored in an invisible file with an inscrutable name. 

Some software with a trial mode installs a file as well, and if you can find the secret file, deleting it can reset the trial mode.

This is why a clean install resets your authorizations.

For good reasons, the companies that make the software don't want these file names or locations known.

But, it's very aggravating when you've paid the license and you can't use your software.

Some authorizations for Ae plug-ins are stored in the plug-ins preferences.  Deleting the prefs can force the plug-in to ask you to authorize them.

That may put you back in business.




On Aug 13, 2013, at 9:00 PM, Stephen van Vuuren <stephen@sv2studios.com> wrote:

> I've had this same problem as I have two sets - purchased and donated. My
> resolution has been a new OS install as I assumed it was some hidden code or
> file.
>
> stephen van vuuren
> 336.202.4777
>
> http://www.insaturnsrings.com/
> http://www.sv2dcp.com/
> http://www.sv2studios.com/
>
> A film is - or should be - more like music than like fiction. It should be a
> progression of moods and feelings. The theme, what's behind the emotion, the
> meaning, all that comes later.
> -Stanley Kubrick
>
>
> -----Original Message-----
> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of
> Chris Zwar
> Sent: Tuesday, August 13, 2013 9:55 PM
> To: After Effects Mail List
> Subject: [AE] Trapcode Suite serial problem
>
> Hi,
>
> We're having issues installing the latest Trapcode suite, I will contact Red
> Giant too but thought I might get a quicker responser here.
>
> The place I'm working at is setting up a new motion studio, they've recently
> bought 4 new iMacs.  Initially they purchased 2 full Trapcode Suites which
> eventually got installed on all 4 machines as various projects and
> freelancers moved around.  This obviously caused conflicts with serial
> numbers so yesterday they purchased another 2 full trapcode suites.  So now
> we have 4 Macs and 4 full trapcode suite licenses. 
>
> The problem is that no matter what we try - including using the Red Giant
> un-installer - we can't seem to get a unique license on each machine, we
> keep getting the message 'machine xx has the same serial number.  Please
> re-install etc etc'.  We've done that and we're definitely installing a
> unique serial number on each machine but it doesn't seem to be overwriting
> the old one.
>
> Any suggestions?
>
>
> -Chris
>
>
>
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