Return-Path: Received: from [208.97.132.202] (HELO homiemail-a18.g.dreamhost.com) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5176596 for AE-List@media-motion.tv; Thu, 15 Aug 2013 00:58:34 +0200 Received: from homiemail-a18.g.dreamhost.com (localhost [127.0.0.1]) by homiemail-a18.g.dreamhost.com (Postfix) with ESMTP id EBDA625006C for ; Wed, 14 Aug 2013 16:10:30 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha1; c=relaxed; d=aescripts.com; h= mime-version:in-reply-to:references:date:message-id:subject:from :to:content-type; s=aescripts.com; bh=0uIP+cEtMxouG6dVinOw8UVBLr M=; b=K0BdFw6E5aHIs51XZjhmljGx/dkDgIGcIYx+dC7IUQvmg/TNB6kAaSVmH1 lwV6qEpiSDOiwFxYN/ro9mdb/etv2XXFetpmnbl0vNp3EDHG7BbcCPSQx2zlStT7 R8qEpMxgxbFXQGfccnwq34yk/RL9W6YAVAICzj+aA+CWDAPkA= Received: from mail-ie0-f171.google.com (mail-ie0-f171.google.com [209.85.223.171]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) (Authenticated sender: lists@aescripts.com) by homiemail-a18.g.dreamhost.com (Postfix) with ESMTPSA id C1F3525006B for ; Wed, 14 Aug 2013 16:10:30 -0700 (PDT) Received: by mail-ie0-f171.google.com with SMTP id 10so159649ied.16 for ; Wed, 14 Aug 2013 16:10:30 -0700 (PDT) X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=20120113; h=mime-version:in-reply-to:references:date:message-id:subject:from:to :content-type; bh=2S4hvZxOJ5xjzG/FNBAqkf9QudTqurELZi73CQTlNec=; b=B1CwrQ1e6JG8Nj74y1mp/X53KEKKQOwXVLq4nwnniYPhpRqyiMu8T3PgudrvT/FphS uaVCCPZLd9uuQ5I5kIeV8/7igOd519VTvbRcqPwVtioDzSb5UB6E7Bf1IG5N8/GAFRMC 6Qyj2ccZbKj9L8Yud/hNs6jm+4UD+mLHvIHrj9WY7yfQJl2x4fM6i/crv+hE5E9wkQq6 oO0F/AUAkbyRpXaXiGxrNUrXEsOATg9SSQpL2AKr2lU7RpLrW6tUG5ZP2S2uwCymVdJy NMkBIKbbR4AZ205Q9Lx8QaFrhH0W0zC0ZmzQavQiOuZvufxxvbTYut9JavZVQ1OChGpc XIIQ== MIME-Version: 1.0 X-Received: by 10.50.124.10 with SMTP id me10mr7700993igb.40.1376521830116; Wed, 14 Aug 2013 16:10:30 -0700 (PDT) Received: by 10.50.16.129 with HTTP; Wed, 14 Aug 2013 16:10:30 -0700 (PDT) In-Reply-To: References: Date: Wed, 14 Aug 2013 19:10:30 -0400 Message-ID: Subject: Re: [AE] Trapcode Suite serial problem From: Lloyd Alvarez To: After Effects Mail List , Rick Content-Type: multipart/alternative; boundary=089e0111aee8b5b97e04e3f076d6 --089e0111aee8b5b97e04e3f076d6 Content-Type: text/plain; charset=ISO-8859-1 Have you not been able to get help from Red Giant yet? Running a software company myself I would highly advise you contact them directly as they'll be in the best position to help you. Cheers Lloyd On Wednesday, August 14, 2013, Rick wrote: > You might want to try digging through the registry for any Trapcode/Red > Giant entries before reinstalling and delete everything you find. That > solved the same problem I had when moving BCC8 AE around on workstations. > > Rick Emery > www.rickemery.com > ------------------------------ > *From:* Jim Curtis 'jpcurtis@me.com');>> > *To:* After Effects Mail List 'cvml', 'AE-List@media-motion.tv');>> > *Sent:* Tuesday, August 13, 2013 10:15 PM > *Subject:* Re: [AE] Trapcode Suite serial problem > > Some software authorizations are stored in an invisible file with an > inscrutable name. > > Some software with a trial mode installs a file as well, and if you can > find the secret file, deleting it can reset the trial mode. > > This is why a clean install resets your authorizations. > > For good reasons, the companies that make the software don't want these > file names or locations known. > > But, it's very aggravating when you've paid the license and you can't use > your software. > > Some authorizations for Ae plug-ins are stored in the plug-ins > preferences. Deleting the prefs can force the plug-in to ask you to > authorize them. > > That may put you back in business. > > > > > On Aug 13, 2013, at 9:00 PM, Stephen van Vuuren > > wrote: > > > I've had this same problem as I have two sets - purchased and donated. My > > resolution has been a new OS install as I assumed it was some hidden > code or > > file. > > > > stephen van vuuren > > 336.202.4777 > > > > http://www.insaturnsrings.com/ > > http://www.sv2dcp.com/ > > http://www.sv2studios.com/ > > > > A film is - or should be - more like music than like fiction. It should > be a > > progression of moods and feelings. The theme, what's behind the emotion, > the > > meaning, all that comes later. > > -Stanley Kubrick > > > > > > -----Original Message----- > > From: After Effects Mail List [mailto:AE-List@media-motion.tv] > On Behalf Of > > Chris Zwar > > Sent: Tuesday, August 13, 2013 9:55 PM > > To: After Effects Mail List > > Subject: [AE] Trapcode Suite serial problem > > > > Hi, > > > > We're having issues installing the latest Trapcode suite, I will contact > Red > > Giant too but thought I might get a quicker responser here. > > > > The place I'm working at is setting up a new motion studio, they've > recently > > bought 4 new iMacs. Initially they purchased 2 full Trapcode Suites > which > > eventually got installed on all 4 machines as various projects and > > freelancers moved around. This obviously caused conflicts with serial > > numbers so yesterday they purchased another 2 full trapcode suites. So > now > > we have 4 Macs and 4 full trapcode suite licenses. > > > > The problem is that no matter what we try - including using the Red Giant > > un-installer - we can't seem to get a unique license on each machine, we > > keep getting the message 'machine xx has the same serial number. Please > > re-install etc etc'. We've done that and we're definitely installing a > > unique serial number on each machine but it doesn't seem to be > overwriting > > the old one. > > > > Any suggestions? > > > > > > -Chris > > > > > > > > +---End of message---+ > > To unsubscribe send any message to > > > > > > > > > > +---End of message---+ > > To unsubscribe send any message to > > > > > +---End of message---+ > To unsubscribe send any message to > > > > --089e0111aee8b5b97e04e3f076d6 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Have you not been able to get help from Red Giant yet? Running a software c= ompany myself I would highly advise you contact them directly as they'l= l be in the best position to help you.=A0

Cheers
Lloyd

On Wednesday, August 14, 2013, Rick wrote:
You might want to try digging through the registry for any Trapc= ode/Red Giant entries before reinstalling and delete everything you find. T= hat solved the same problem I had when moving BCC8 AE around on workstation= s.
=A0
From: Jim Curtis <jpcurti= s@me.com>
To: After Effects Mail List= <AE-List@media-motion.tv>
Sent: Tuesday, August 13, 2013 10:15= PM
Subject: Re: [AE] Trapcode = Suite serial problem

Some software authorizatio= ns are stored in an invisible file with an inscrutable name.=A0

So= me software with a trial mode installs a file as well, and if you can find = the secret file, deleting it can reset the trial mode.

This is why a clean install resets your authorizations.

For good= reasons, the companies that make the software don't want these file na= mes or locations known.

But, it's very aggravating when you'= ve paid the license and you can't use your software.

Some authorizations for Ae plug-ins are stored in the plug-ins preferen= ces.=A0 Deleting the prefs can force the plug-in to ask you to authorize th= em.

That may put you back in business.




On Aug 13,= 2013, at 9:00 PM, Stephen van Vuuren <stephen@s= v2studios.com> wrote:

> I've had this same problem as I have two sets - purchased and = donated. My
> resolution has been a new OS install as I assumed it wa= s some hidden code or
> file.
>
> stephen van vuuren
> 336.202.4777
>
> http://www.insaturnsrings.com/
> http://www.sv2dcp.com/
>= ; http://www.sv2st= udios.com/
>
> A film is - or should be - more like music than like fiction.= It should be a
> progression of moods and feelings. The theme, what&= #39;s behind the emotion, the
> meaning, all that comes later.
> -Stanley Kubrick
>
>
> -----Original Message-----<= br>> From: After Effects Mail List [mailto:AE-L= ist@media-motion.tv] On Behalf Of
> Chris Zwar
> Sent: Tuesday, August 13, 2013 9:55 PM
> To: = After Effects Mail List
> Subject: [AE] Trapcode Suite serial problem=
>
> Hi,
>
> We're having issues installing t= he latest Trapcode suite, I will contact Red
> Giant too but thought I might get a quicker responser here.
> > The place I'm working at is setting up a new motion studio, they= 've recently
> bought 4 new iMacs.=A0 Initially they purchased 2 = full Trapcode Suites which
> eventually got installed on all 4 machines as various projects and
= > freelancers moved around.=A0 This obviously caused conflicts with seri= al
> numbers so yesterday they purchased another 2 full trapcode suit= es.=A0 So now
> we have 4 Macs and 4 full trapcode suite licenses.=A0
>
> The problem is that no matter what we try - including using the R= ed Giant
> un-installer - we can't seem to get a unique license o= n each machine, we
> keep getting the message 'machine xx has the= same serial number.=A0 Please
> re-install etc etc'.=A0 We've done that and we're definite= ly installing a
> unique serial number on each machine but it doesn&#= 39;t seem to be overwriting
> the old one.
>
> Any sugge= stions?
>
>
> -Chris
>
>
>
> +---End of= message---+
> To unsubscribe send any message to <ae-list-off@media-motion.tv>
>
>
>
> +---End of message---+
> To unsubscri= be send any message to <ae-list-off@media-m= otion.tv>


+---End of message---+
To unsubscribe send any message to <ae-list-off@media-motion.tv>

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