Return-Path: Received: from mail-wi0-f177.google.com ([209.85.212.177] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5181618 for AE-List@media-motion.tv; Tue, 20 Aug 2013 23:36:47 +0200 Received: by mail-wi0-f177.google.com with SMTP id hq12so724wib.16 for ; Tue, 20 Aug 2013 14:48:56 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:in-reply-to:references:date:message-id:subject:from:to :content-type; bh=17DiMiiEQ8PhOmrF6PWn8SouMf6OQgyd6VcBIORIS3w=; b=sJFVj4byo3Kvw0wjGkFADkBJsuWLJNczqqAQ3I8rEUH63BVRkxl6Dx+ZZRbIXp8NUg JplTdCZHAB0rpi9vj3yQRWNH2rvuzZ1gHlmMW2yVsOgVSESjufkJpRiwiEW7UvPi5E1J W7tsXu/wFvH2CuIMO7r7DYawArx/uhXeY5VwPTlSBM/nZI7jpPNmAnj/SZLtu3T7cjiw WpuxZFUN3OU1UR/X+ehF1J9VD5gpr4Si5w66AAPFAP/7cwZYrbRxu/VnK6x5LXR3FyrY T6nE6QGMgjSQYk7KqmUEYHVAOT2PiW2L9rR7FpHpP3ZDj7NkHF6acz5Gqub96vAjOfqi Vl1A== MIME-Version: 1.0 X-Received: by 10.194.201.225 with SMTP id kd1mr2532792wjc.35.1377035336102; Tue, 20 Aug 2013 14:48:56 -0700 (PDT) Received: by 10.194.11.104 with HTTP; Tue, 20 Aug 2013 14:48:56 -0700 (PDT) In-Reply-To: References: Date: Tue, 20 Aug 2013 17:48:56 -0400 Message-ID: Subject: Re: [AE] CC for $20 bucks a month ?! From: rendernyc To: After Effects Mail List Content-Type: multipart/alternative; boundary=047d7b86f1720d3b2d04e4680624 --047d7b86f1720d3b2d04e4680624 Content-Type: text/plain; charset=ISO-8859-1 lol well when i had an issue with my CC account clicked on whatever support button and did the online chat. i spent ~2 hours and then never really resolved the problem. adobecare on twitter replied to me and via DM fixed the issue very quickly and painlessly... this was for an account issue, so not sure id go to the forums for something like that. i dont recommend using chat support. that was painful On Tue, Aug 20, 2013 at 5:22 PM, Todd Kopriva wrote: > As someone who used to be one of the people behind the AdobeCare account > on Twitter, I make this plea:**** > > ** ** > > Please, please, please, use the forums instead:**** > > http://forums.adobe.com/community/creative_cloud**** > > http://forums.adobe.com/community/download_install_setup**** > > ** ** > > The same people who would help you on Twitter are on the forums, and we _* > all*_ prefer to help you on the forums. It is much harder to > have/track/manage a conversation on Twitter. We are only on Twitter because > we know that that is where some people will choose to go... not because it > is the best place to go. We have a much easier (i.e., more successful) time > helping people on forums than on Twitter. **** > > ** ** > > Please?**** > > ** ** > > ** ** > > *From:* After Effects Mail List [mailto:AE-List@media-motion.tv] *On > Behalf Of *rendernyc > *Sent:* Tuesday, 20 August 2013 14:15 > *To:* After Effects Mail List > *Subject:* Re: [AE] CC for $20 bucks a month ?!**** > > ** ** > > twitter support, the adobe care account, way more useful then online > support or calling from my experience**** > > ** ** > > ** ** > > ** ** > > On Tue, Aug 20, 2013 at 3:49 PM, Todd Kopriva wrote:** > ** > > ???!!!???**** > > **** > > **** > > *From:* After Effects Mail List [mailto:AE-List@media-motion.tv] *On > Behalf Of *rendernyc**** > > **** > > better off asking on twitter**** > > **** > > > > **** > > ** ** > > -- **** > > danny princz > > vimeo.com/rendernyc**** > -- danny princz vimeo.com/rendernyc --047d7b86f1720d3b2d04e4680624 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable

lol

well when i had an issue with my CC= account clicked on whatever support button and did the online chat. i spen= t ~2 hours and then never really resolved the problem. adobecare on twitter= replied to me and via DM fixed the issue very quickly and painlessly...

this was for an account issue, so not sure id go to the= forums for something like that.

i dont recommend = using chat support. that was painful

On Tue, Aug 20, 2013 at 5:22 PM, Todd Ko= priva <kopriva@adobe.com> wrote:

As someone who used to be one of the people = behind the AdobeCare account on Twitter, I make this plea:

=A0<= /p>
Please, please, please= , use the forums instead:

http://forums.adobe.com/community/creative_cloud=
http://forums.adob= e.com/community/download_install_setup

=A0<= /p>
The same people who wo= uld help you on Twitter are on the forums, and we _all_ prefer to he= lp you on the forums. It is much harder to have/track/manage a conversation= on Twitter. We are only on Twitter because we know that that is where some= people will choose to go... not because it is the best place to go. We hav= e a much easier (i.e., more successful) time helping people on forums than = on Twitter.

=A0<= /p>
Please?<= /span>

=A0<= /p>
=A0

From:= After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of= rendernyc
Sent: Tuesday, 20 August 2013 14:15
To: After Effects Mail= List
Subject: Re: [AE] CC for $20 bucks a month ?!=
=A0

twitter support, the adobe care account, way mo= re useful then online support or calling from my experience
=A0
=A0
=A0
On Tue, A= ug 20, 2013 at 3:49 PM, Todd Kopriva <kopriva@adobe.com> wrote:

???!!!???
=A0

=A0<= /p>

From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of re= ndernyc

=A0
better off asking on twitter
=A0

<= p class=3D"MsoNormal">=A0
-- =
danny princz

vimeo.com/rendernyc

--

danny princz

vimeo.com/rendernyc

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