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References: <list-5229632@media-motion.tv>
From: Byron Nash <byronnash@gmail.com>
Date: Thu, 26 Sep 2013 13:52:58 -0400
Message-ID: <CANGV+5o1hqL3=qex__apPk0B_Cr1Kv0g0jVZUFf1akdauJUFZA@mail.gmail.com>
Subject: Re: [AE] how to get a Creative Cloud DVD, backup copy, or offline installers
To: After Effects Mail List <AE-List@media-motion.tv>
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Cool. Will do.


On Thu, Sep 26, 2013 at 1:25 PM, Todd Kopriva <kopriva@adobe.com> wrote:

> Bring your issues here, where the Creative Cloud Customer Service people
> are:****
>
> http://forums.adobe.com/community/creative_cloud****
>
> ** **
>
> The chat support is notoriously terrible. The forum that I linked to has
> actual Adobe employees monitoring it, including my peers in the Creative
> Cloud group.****
>
> ** **
>
> *From:* After Effects Mail List [mailto:AE-List@media-motion.tv] *On
> Behalf Of *Byron Nash****
>
> ** **
>
> So, I just gave this a shot via the support chat and hit a brick wall.
> Apparently the support center didn't get the memo.****
>
> ** **
>

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<div dir=3D"ltr">Cool. Will do.</div><div class=3D"gmail_extra"><br><br><di=
v class=3D"gmail_quote">On Thu, Sep 26, 2013 at 1:25 PM, Todd Kopriva <span=
 dir=3D"ltr">&lt;<a href=3D"mailto:kopriva@adobe.com" target=3D"_blank">kop=
riva@adobe.com</a>&gt;</span> wrote:<br>

<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex"><div lang=3D"EN-US" link=3D"blue" vlink=3D"p=
urple"><div><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-fam=
ily:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">Bring your is=
sues here, where the Creative Cloud Customer Service people are:<u></u><u><=
/u></span></p>

<p class=3D"MsoNormal"><a href=3D"http://forums.adobe.com/community/creativ=
e_cloud" target=3D"_blank">http://forums.adobe.com/community/creative_cloud=
</a><u></u><u></u></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0p=
t;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u>=
</u>=A0<u></u></span></p>

<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Ca=
libri&quot;,&quot;sans-serif&quot;;color:#1f497d">The chat support is notor=
iously terrible. The forum that I linked to has actual Adobe employees moni=
toring it, including my peers in the Creative Cloud group.<u></u><u></u></s=
pan></p>

<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Ca=
libri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u>=A0<u></u></span><=
/p><div style=3D"border:none;border-left:solid blue 1.5pt;padding:0in 0in 0=
in 4.0pt">

<div><div style=3D"border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt=
 0in 0in 0in"><p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;fon=
t-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span s=
tyle=3D"font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&qu=
ot;"> After Effects Mail List [mailto:<a href=3D"mailto:AE-List@media-motio=
n.tv" target=3D"_blank">AE-List@media-motion.tv</a>] <b>On Behalf Of </b>By=
ron Nash<u></u><u></u></span></p>

</div></div><div class=3D"im"><p class=3D"MsoNormal"><u></u>=A0<u></u></p><=
div><p class=3D"MsoNormal">So, I just gave this a shot via the support chat=
 and hit a brick wall. Apparently the support center didn&#39;t get the mem=
o.<u></u><u></u></p>

</div><div><p class=3D"MsoNormal"><u></u>=A0<u></u></p></div></div></div></=
div></div></blockquote></div><br></div>

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