Bring your issues here, where the Creative Cloud Customer Service people are: http://forums.adobe.com/community/creative_cloud The chat support is notoriously terrible. The forum that I linked to has actual Adobe employees monitoring it, including my peers in the Creative Cloud group. From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of Byron Nash So, I just gave this a shot via the support chat and hit a brick wall. Apparently the support center didn't get the memo.
Bring your issues here, where the Creative Cloud Customer Service people are:
http://forums.adobe.com/community/creative_cloud
The chat support is notoriously terrible. The forum that I linked to has actual Adobe employees monitoring it, including my peers in the Creative Cloud group.
From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of Byron Nash
So, I just gave this a shot via the support chat and hit a brick wall. Apparently the support center didn't get the memo.