Return-Path: Received: from nk11p00mm-asmtp002.mac.com ([17.158.161.1] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP id 5240861 for AE-List@media-motion.tv; Fri, 04 Oct 2013 19:43:27 +0200 Received: from [192.168.1.68] (99-152-153-100.lightspeed.dllstx.sbcglobal.net [99.152.153.100]) by nk11p00mm-asmtp002.mac.com (Oracle Communications Messaging Server 7u4-27.08(7.0.4.27.7) 64bit (built Aug 22 2013)) with ESMTPSA id <0MU500HM0NWVT110@nk11p00mm-asmtp002.mac.com> for AE-List@media-motion.tv; Fri, 04 Oct 2013 17:43:45 +0000 (GMT) X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.10.8794,1.0.431,0.0.0000 definitions=2013-10-04_04:2013-10-04,2013-10-04,1970-01-01 signatures=0 X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 suspectscore=2 phishscore=0 adultscore=0 bulkscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=7.0.1-1308280000 definitions=main-1310040091 Content-type: text/plain; charset=us-ascii MIME-version: 1.0 (Mac OS X Mail 6.6 \(1510\)) Subject: Re: [AE] Today's Ae 6 cloud update From: Jim Curtis In-reply-to: Date: Fri, 04 Oct 2013 12:43:43 -0500 Content-transfer-encoding: quoted-printable Message-id: References: To: After Effects Mail List X-Mailer: Apple Mail (2.1510) Damaged it so it won't open, and the icon in the Finder changed to the = generic application icon. =20 It looks like some components were overwritten, and the updater just = stopped, left the contents in an incomplete state, and gave me the = "update failed" message, with a link to support. Sorry for my vagueness, Todd. On Oct 4, 2013, at 12:33 PM, Todd Kopriva wrote: > What do you mean, exactly, by "wiped out"? >=20 >> -----Original Message----- >> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On = Behalf Of >> Jim Curtis >> Sent: Friday, 04 October 2013 09:05 >> To: After Effects Mail List >> Subject: [AE] Today's Ae 6 cloud update >>=20 >> Wiped out my install of Ae6 (Mac). >>=20 >> Error message isn't helpful. Tells me to contact support with link. = Link >> doesn't provide useful info on how to reinstall the previous version. >>=20 >> FYI. Clone first. I do, so this isn't a catastrophe. >>=20 >>=20 >>=20 >>=20 >> +---End of message---+ >> To unsubscribe send any message to >=20 > +---End of message---+ > To unsubscribe send any message to