Return-Path: Received: from exprod6og108.obsmtp.com ([64.18.1.21] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5240909 for AE-List@media-motion.tv; Fri, 04 Oct 2013 20:11:06 +0200 Received: from outbound-smtp-1.corp.adobe.com ([192.150.11.134]) by exprod6ob108.postini.com ([64.18.5.12]) with SMTP ID DSNKUk8E1pKdh+rdx8kSZlFZN2cK65w1zw+K@postini.com; Fri, 04 Oct 2013 11:11:36 PDT Received: from inner-relay-1.corp.adobe.com ([153.32.1.51]) by outbound-smtp-1.corp.adobe.com (8.12.10/8.12.10) with ESMTP id r94I7tiH028210 for ; Fri, 4 Oct 2013 11:07:55 -0700 (PDT) Received: from nahub02.corp.adobe.com (nahub02.corp.adobe.com [10.8.189.98]) by inner-relay-1.corp.adobe.com (8.12.10/8.12.10) with ESMTP id r94IBX6A025735 for ; Fri, 4 Oct 2013 11:11:33 -0700 (PDT) Received: from nambx09.corp.adobe.com ([10.8.189.47]) by nahub02.corp.adobe.com ([10.8.189.98]) with mapi; Fri, 4 Oct 2013 11:11:33 -0700 From: Todd Kopriva To: After Effects Mail List Date: Fri, 4 Oct 2013 11:11:32 -0700 Subject: RE: [AE] Today's Ae 6 cloud update Thread-Topic: [AE] Today's Ae 6 cloud update Thread-Index: Ac7BLLzrlYbuhWe/QnW1SX+0yD7aCwAADHhg Message-ID: References: In-Reply-To: Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0 Are you using the automatic updater or the manual download. If the former, = what happens when you try the latter? It would be very beneficial to us if you'd contact Adobe Technical Support = so that they can share your screen with you and do more direct troubleshoot= ing: http://www.adobe.com/support/contact > -----Original Message----- > From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf = Of > Jim Curtis > Sent: Friday, 04 October 2013 11:08 > To: After Effects Mail List > Subject: Re: [AE] Today's Ae 6 cloud update >=20 > Yes. And no. >=20 > At first, I thought it might have to do with the fact I'm not on 10.9. B= ut, > practically nobody is. >=20 >=20 > On Oct 4, 2013, at 12:45 PM, Todd Kopriva wrote: >=20 > > Odd. > > > > Did you try a second time? If so, did it work then? > > > > > > > >> -----Original Message----- > >> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Beha= lf > Of > >> Jim Curtis > >> Sent: Friday, 04 October 2013 10:44 > >> To: After Effects Mail List > >> Subject: Re: [AE] Today's Ae 6 cloud update > >> > >> Damaged it so it won't open, and the icon in the Finder changed to the > >> generic application icon. > >> > >> It looks like some components were overwritten, and the updater just > >> stopped, left the contents in an incomplete state, and gave me the > "update > >> failed" message, with a link to support. > > > > > > +---End of message---+ > > To unsubscribe send any message to >=20 >=20 > +---End of message---+ > To unsubscribe send any message to