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| Are you using the automatic updater or the manual download. If the former, what happens when you try the latter? It would be very beneficial to us if you'd contact Adobe Technical Support so that they can share your screen with you and do more direct troubleshooting: http://www.adobe.com/support/contact > -----Original Message----- > From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of > Jim Curtis > Sent: Friday, 04 October 2013 11:08 > To: After Effects Mail List > Subject: Re: [AE] Today's Ae 6 cloud update > > Yes. And no. > > At first, I thought it might have to do with the fact I'm not on 10.9. But, > practically nobody is. > > > On Oct 4, 2013, at 12:45 PM, Todd Kopriva <kopriva@adobe.com> wrote: > > > Odd. > > > > Did you try a second time? If so, did it work then? > > > > > > > >> -----Original Message----- > >> From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf > Of > >> Jim Curtis > >> Sent: Friday, 04 October 2013 10:44 > >> To: After Effects Mail List > >> Subject: Re: [AE] Today's Ae 6 cloud update > >> > >> Damaged it so it won't open, and the icon in the Finder changed to the > >> generic application icon. > >> > >> It looks like some components were overwritten, and the updater just > >> stopped, left the contents in an incomplete state, and gave me the > "update > >> failed" message, with a link to support. > > > > > > +---End of message---+ > > To unsubscribe send any message to <ae-list-off@media-motion.tv> > > > +---End of message---+ > To unsubscribe send any message to <ae-list-off@media-motion.tv> |
