If you’re having trouble with the update, please contact Adobe Technical Support so that they can troubleshoot the issue and figure out if there’s something that we need to do on our end:
From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of Mr. Eric D. Kirk Sent: Saturday, 05 October 2013 09:46 To: After Effects Mail List Subject: Re: [AE] Today's Ae 6 cloud update
Speaking of updates, I saw someone posted that even CS6 was still getting updates? I tried updating but it gives a server problem.
Any clarification on this?
Thanks, Eric
On Fri, Oct 4, 2013 at 2:11 PM, Todd Kopriva <kopriva@adobe.com> wrote:
Are you using the automatic updater or the manual download. If the former, what happens when you try the latter?
It would be very beneficial to us if you'd contact Adobe Technical Support so that they can share your screen with you and do more direct troubleshooting: http://www.adobe.com/support/contact