Return-Path: Received: from exprod6og120.obsmtp.com ([64.18.1.236] verified) by media-motion.tv (CommuniGate Pro SMTP 4.2.10) with ESMTP-TLS id 5241608 for AE-List@media-motion.tv; Sat, 05 Oct 2013 19:04:11 +0200 Received: from outbound-smtp-2.corp.adobe.com ([193.104.215.16]) by exprod6ob120.postini.com ([64.18.5.12]) with SMTP ID DSNKUlBGqackKSkIHumNBU7FaZ7ci5NiH6Nz@postini.com; Sat, 05 Oct 2013 10:04:43 PDT Received: from inner-relay-2.corp.adobe.com (mail-321.pac.adobe.com [153.32.1.52]) by outbound-smtp-2.corp.adobe.com (8.12.10/8.12.10) with ESMTP id r95H4dQu025519 for ; Sat, 5 Oct 2013 10:04:40 -0700 (PDT) Received: from nahub02.corp.adobe.com (nahub02.corp.adobe.com [10.8.189.98]) by inner-relay-2.corp.adobe.com (8.12.10/8.12.10) with ESMTP id r95H4dOU014677 for ; Sat, 5 Oct 2013 10:04:39 -0700 (PDT) Received: from nambx09.corp.adobe.com ([10.8.189.47]) by nahub02.corp.adobe.com ([10.8.189.98]) with mapi; Sat, 5 Oct 2013 10:04:38 -0700 From: Todd Kopriva To: After Effects Mail List Date: Sat, 5 Oct 2013 10:04:36 -0700 Subject: RE: [AE] Today's Ae 6 cloud update Thread-Topic: [AE] Today's Ae 6 cloud update Thread-Index: Ac7B7LWIQ4NJKQSKQEuuO/W+ZERc5gAAA4dg Message-ID: References: In-Reply-To: Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: multipart/alternative; boundary="_000_B006868B2420FA4F88AB29E127AA783D4A613B2BA9nambx09corpad_" MIME-Version: 1.0 --_000_B006868B2420FA4F88AB29E127AA783D4A613B2BA9nambx09corpad_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable The link that I gave has instructions for manually updating, too. If you continue to have trouble, please contact Technical Support. They can= do a much better job at troubleshooting this than I can over email. From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of= Mr. Eric D. Kirk Sent: Saturday, 05 October 2013 10:02 To: After Effects Mail List Subject: Re: [AE] Today's Ae 6 cloud update Thanks Todd! I was trying to update using the Help/Updates feature and was receiving a s= ever error (or firewall it says). But, I've never had a problem before. Eric On Sat, Oct 5, 2013 at 12:53 PM, Todd Kopriva > wrote: Yes, we just released an After Effects CS6 update, version 11.0.3: http://adobe.ly/AE_CS6_1103 That's the update that Jim was talking about. If you're having trouble with the update, please contact Adobe Technical Su= pport so that they can troubleshoot the issue and figure out if there's som= ething that we need to do on our end: http://www.adobe.com/support/contact From: After Effects Mail List [mailto:AE-List@media-motion.tv] On Behalf Of Mr. Eric D. Kirk Sent: Saturday, 05 October 2013 09:46 To: After Effects Mail List Subject: Re: [AE] Today's Ae 6 cloud update Speaking of updates, I saw someone posted that even CS6 was still getting u= pdates? I tried updating but it gives a server problem. Any clarification on this? Thanks, Eric On Fri, Oct 4, 2013 at 2:11 PM, Todd Kopriva > wrote: Are you using the automatic updater or the manual download. If the former, = what happens when you try the latter? It would be very beneficial to us if you'd contact Adobe Technical Support = so that they can share your screen with you and do more direct troubleshoot= ing: http://www.adobe.com/support/contact -- Eric D. Kirk | Kirk Productions The Night Visitor | VFX 443.206.1347 www.kirkproductions.com kirkproductions@gmail.com IMDB: http://www.imdb.com/name/nm3351363/ --_000_B006868B2420FA4F88AB29E127AA783D4A613B2BA9nambx09corpad_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

The link = that I gave has instructions for manually updating, too.<= /p>

 

If you continue to have trouble, please contact Technical Suppo= rt. They can do a much better job at troubleshooting this than I can over e= mail.

 

 

From: After Effects Mail List [mailto:AE-List= @media-motion.tv] On Behalf Of Mr. Eric D. Kirk
Sent: Satu= rday, 05 October 2013 10:02
To: After Effects Mail List
Sub= ject: Re: [AE] Today's Ae 6 cloud update

 

Than= ks Todd!

 

I was trying to update using the Help/Updates fe= ature and was receiving a sever error (or firewall it says).  But, I'v= e never had a problem before.

=  

Eric

&nb= sp;

On Sat, Oct 5, 2013 at 12:53 PM, Tod= d Kopriva <kopriv= a@adobe.com> wrote:

Yes, we ju= st released an After Effects CS6 update, version 11.0.3:<= /p>

= http://adobe.ly/AE_CS6_1103

 

That’s the update that Jim was talk= ing about.

 

<= p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:= auto'>If you’re having trouble with the update, please contact= Adobe Technical Support so that they can troubleshoot the issue and figure= out if there’s something that we need to do on our end:<= /o:p>

http://www.adobe.com/support/contact

 

 

From: After Effects Mail List [mailto:= AE-List@media-= motion.tv] On Behalf Of Mr. Eric D. Kirk
Sent: Saturda= y, 05 October 2013 09:46
To: After Effects Mail List
Subjec= t: Re: [AE] Today's Ae 6 cloud update

=

 

Speaking of updates, I saw someone = posted that even CS6 was still getting updates?  I tried updating but = it gives a server problem.  

 

Any clarification on this?

 

Thanks,
Eric

 

 

On Fri, Oct 4, 2013 at 2:11 PM, Todd Kopriva <kopriva@adobe.com> w= rote:

Are you using the automatic updater= or the manual download. If the former, what happens when you try the latte= r?

It would be very beneficial to us if you'd contact Adobe Technica= l Support so that they can share your screen with you and do more direct tr= oubleshooting:
http://www.adobe.com/support/contact

=

 

=



 

--

Eric D. Kirk | Kirk Productions

The Night Visitor | VFX<= /o:p>

 

= = --_000_B006868B2420FA4F88AB29E127AA783D4A613B2BA9nambx09corpad_--